HT201343 Apple TV &HDCP protected playback

Sorry can't find an Apple TV community. Does Apple TV support HDCP protected playback when streaming? I keep getting an error msg that suggests my HDMI cable is not connected.
I'm using the latest firmware and streaming via an Airport using 7.6.4 from OSX Mavericks.

I thought that was the case. The error msg appeared on the TV and told me there was a faulty connection and to unplug/plugin the cable, which I did only to get the same error msg. The obvious thing was a faulty cable so I tried another - another one from Lindy, but this time from their "Premium" range. Same problem and error msg.
Normally I play content via the TV using "Beamer" a small app from http://beamer-app.com that allows you to stream mp4/m4v video via Airplay. Never had a problem in the past and according to the Devs, it should play HDCP content. In case it was this app causing the problem, I reset the Apple TV, imported the mp4 to iTunes and tried streaming to the TV via iTunes. Bingo! It played perfectly.
Just in case I tried again, this time streaming via Beamer. Again no problem. Go figure....
Whether it was the Apple TV reset that altered something I have no idea, but so far everything seems OK. Hopefully that will continue, but I'd love to know what caused the problem in the first place.
For the record, I'm in the UK and the video was one from the BBC, downloaded via iPlayer - Prof Jim Khalili explaining Quantum Physics. Fascinating stuff and if it ever appears on PBS in the USA I highly recommend it.
Thanks for the all the help.

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HT204291 All of a sudden, my Apple TV requires HDCP for playback. It is directly connected to my HDTV and I never had any problems so far. Apple TV also refuses to play movies rented from iTunes. What's going on?

Why does Apple TV suddenly requite HDCP for playback?
No mirroring possible, it even refuses to play films rented from iTunes.
Apple TV linked directly to HDTV via hdmi cable?

Hi Seraphiel07.
I have a very similar issue. Hardware involved:
Apple MacMini (Mid 2011) - OSX 10.8.2. iTunes 10.7. Home Sharing enabled.
Apple TV (3rd Generation). Home Sharing (access) enabled.
Apple MacBook Pro (15" Mid-2009). OSX 10.8.2. iTunes 10.7. Home Sharing enabled.
Apple iPad 2 (Wifi only). iOS 6
Apple iPhone 4S. iOS 6
All connected through:
Apple Time Capsule 8.0211n (4th Gen)
I have an iTunes library on the MacBook Pro, shared over "Home Sharing" and another (duplicate content, different library name) iTunes library on my MacMini, which is also accessed through the Apple TV.
All software is current (as of Sep 26th).
All movies are iTunes purchases. 80 in total.
All files are purchased (and home shared) under one account.
My last two iTunes purchases both HD movies on 09/17/2012 and 09/05/2012 refuse to appear on any device accessing either of the two Libraries over Home Sharing. It should be noted that every other movie (the other 78) all show up and play correctly. I therefore know it is not an issue with connectivity, otherwise I would see zero movies available.
I have:
1. Removed all content from each Library and re-added
2. Upgraded the OS on the MacMini 10.8.2
3. Tested viewing the two missing movies on other Apple devices and no luck.
4. Turn home sharing on and off within iTunes and also on each device.
It would appear to me that the issue is with the files themselves, rather than the devices as different devices and different versions have been tested.
All comments welcome.

How can I fix apple tv error "this content requires hdcp for playback"

how can I fix apple tv error "this content requires hdcp for playback" I've done everything suggested in troubleshooting and still my apple tv don't work. I'm thinking on returning it, since it doesn't work.

Welcome to the Apple Community.
Check that the HDMI cable is correctly seated at both ends.
Try disconnecting the cable and connecting it again.
Try another HDMI cable.
Make sure your TV supports HDCP
Try the Apple TV with another TV

I keep getting "This content requires HDCP for playback" with my new Apple TV 3.

I keep getting "This content requires HDCP for playback" with my new Apple TV 3. I've returned one and got a new one. I've turned everything on and off. I've upgraded my bandwith. I've tried using different HDMI ports. Nothing is working.
Sometimes a movie will start to play for about 3-5 seconds and then freeze. My music plays fine as well as other videos that are not HD.
This has been going on for 3 weeks now and Apple Support and Genius Bar couldn't help.
Would appreciate any other solutions folks came up with.
Thanks.

Thanks. I'll try to get a new HDMI cable, but that ****** me off since I bought the one I had from Apple thinking I'd avoid any issues like this.
I've also never had a movie play and have also tried Reset.
Since the movie starts to play for a few seconds, I'm assuming it is not my TV.
Thanks!
Steve

This content requires HDCP for playback problem! Apple TV2

Owned Apple TV for two weeks. Two weeks ago, everything was fine for films already in my iTunes library.
This week, when selecting play on a movie, I get the message 'This content requires HDCP for playback problem' inconsistently. Some vids work, some don't. Then they do then they don't! I have tried on a Samsung TV and a Sony Bravia? Same for both!
How do I resolve this. I have tried different HDMI ports, turned Apple TV 2 off and on. Tried different cables (Although my HDMI cable is the one I purchased from Apple).
Any suggestions? Is it something Apple need to fix? This is kinda embarrassing when I tell friends how good Apple TV is, get them round to watch a movie and inconsistently get this.
Many Thanks for any help
Dave.

I too sadly have this handshaking issue. I'm in Phoenix, AZ. Day one buyer for ATV2. Worked all of about two days in terms of streaming HD content from either my MAC or netflix. About the third time i tried to stream HD content from Netflix or Blu Ray digital copies from my Mac, I get the HDCP compliance message stating my display is not authorized.
I have tried every concievable combination of unplugging and rebooting of TV (Samsung 2005 DLP), ATV2, and HDMI switcher (Monoprice) and nothing will work. My DirecTV HD-DVR works like a charm. If I rent an HD pay per view from DirecTV, no problem. If I rent an HD movie on iTunes, won't display it due to the HDCP issue. I've NOT ONCE had an issue with my DirecTV HDDVR having an HDCP compliance issue and of course its connected to my TV via HDMI thru my monoprice HDMI four port switch.
I guess the only other thing I could try is exchanging the unit itself. But everything else works as advertised. It feels like this is just a software issue that needs to be patched, and fast.

Been watching HD TV shows on Apple TV for a month with my 1080i TV. Tonight getting error on TV, "This content requires HDCP for playback". All other media from remote desktop working OK, including 720p movie. WI-FI network running normal. Help?

Been watching HD TV shows over home WI-FI from remote desktop using Apple TV for a month with my 1080i TV. Tonight getting error on TV, even on recently watched shows, "This content requires HDCP for playback. Either your HDMI cable isn't properly connected, or your HDMI connection doesn't support HDCP. Please reconnect the HDMI cable from your Apple TV to your HDTV and try again". All other media from remote desktop working OK, including 720p movie. WI-FI network running normal at about 4.7 mB/sec. Any ideas? Thanks.

Been watching HD TV shows over home WI-FI from remote desktop using Apple TV for a month with my 1080i TV. Tonight getting error on TV, even on recently watched shows, "This content requires HDCP for playback. Either your HDMI cable isn't properly connected, or your HDMI connection doesn't support HDCP. Please reconnect the HDMI cable from your Apple TV to your HDTV and try again". All other media from remote desktop working OK, including 720p movie. WI-FI network running normal at about 4.7 mB/sec. Any ideas? Thanks.

Apple TV not working - content requires HDCP for playback

Hello, I am at home sick and thought I'd watch a movie through my Apple TV, which I haven't used for about a month. Rented one, but when I went to play it got the error message "This content requires HDCP for playback." I have changed nothing since using it last. None of my previously downloaded shows will work either. Have spent the last hour and a half plugging, unplugging, updating software on my TV (while feeling like absolute rubbish) to try and fix it. I do not have a spare HDMI cable but can't believe this is the problem when it has previously been working FINE. I checked about doing an Apple TV software update but it was already on auto update and is up to date. I suspect this might be the problem - it's done some stupid update and wrecked everything. Apple support can't take my call till tomorrow afternoon and I am way too frustrated to be able to wait till then. I'm too sick to go to the shops to buy a cable and don't think I should have to anyway. Can anyone please help me? This is RIDICULOUS! I just want to watch a movie

Thankyou Rudegar... I'll try a new cable but I really don't understand how any of it could've suddenly broken... it hasn't been touched. Very annoying

HT1657 Apple TV - HDCP Issue

Hi I have been using my Apple TV with no issues for the past twelve months, for both purchasing but primarily renting and playing moves. I have not used the device for a couple of months, when i last use it everything was operating without any issues.
I have recenly hired a movie and got the following error message displayed on the TV screen: " This content requires HDCP for Playback. Either your HDMI cable isn't properly connected and your HDMI connection doesen't supportHDCP, please reconnect the HDMI cable from your Apple TV to your HDTV and try again.
Since this happened the first time I have:
1) Disconnected and reconnected all of my HDMI cabelieng.
2) Receycled the power on all units with my system including my wi-fi equipment.
3) I have also carried out a restore of my Apple TV - which has made sure it is up to date from a software perspective.
After each of the actions I have gone back and tried to view the rented and past purchased movies I have and neither with work. it keeps giving me the original error message above.
Does anyone have any ideas what might be causing this issue??
Best Regards JA

Hello John_Axe,
The following article provides some additional troubleshooting that can help restore your ability to watch protected content on your TV.
Apple TV (2nd and 3rd generation): About Apple TV and HDCP
http://support.apple.com/kb/HT4428
Cheers,
Allen

HT202157 With Netflix I get a message that content requires HDCP for playback. What should I do

On Apple TV using Netflix I get a message that content requires HDCP for playback. What should I do

Are you using an HDMI to HDMI lead or some kind of adapter for HDMI?
Try a different HDMI lead or socket.
Unplug and restart the AppleTV and also power the TV on/off.
HDCP is a digital copy protection system - AppleTV doesn't like some aspect of the connection so is refusing to play - the lead/socket could be dodgy or AppleTV/TV circuitry.
AC

Any Help For Yet Another HDCP For Playback/Netflix Problem?

I have a very complex set-up and had no problem streaming until the other night and I have tried every single solution I can find online under the sun so that is why I am posting here.
I have a Pioneer Receiver that I used a Terk Smart HDMI 3 x 1 Selector with and was able to stream Netflix with no problem.
This is how everything used to be set up:
Pioneer Receiver
Blu-ray IN
HDMI OUT Terk
DVD IN
Panasonic DVD Recorder OUT
OUT
Panasonic LCD TV HDMI 1
Terk HDMI 3 x 1 Selector
OUT
Pioneer Receiver Bluray IN
Panasonic Bluray Player
Input 1
AppleTV (3rd Gen.)
Input 2
Mac Mini (2010)
Input 3
Now here's the rub: I also have a PS3. I used to unplug either the ATV or Mini whenever I wanted to use it and I got tired of switching out so I bought a Monoprice 8 x 1 HDMI Selector. The logic here being that I would have more than enough HDMI inputs to plug in everything.
When I first hooked up the Monoprice, I hooked the OUT from it into the Bluray IN on the Pioneer and then hooked all of the HDMI cables from all of the various electronics into the INputs on it. Tested all of them to see that it autoselected whatever I had chosen and even was able to stream on NF.
This is how I have everything hooked up now:
Monoprice 8 x 1
OUT
Pioneer Receiver Bluray IN
ATV
Input 1
Panasonic Bluray Player
Input 2
PS3
Input 3
Mac Mini
Input 4
Panasonic DVD Recorder*
Input 5
*Bluray IN and OUT are the only HDMI slots in use on the Pioneer Receiver using this hookup.
Now all of a sudden yesterday I went to stream NF via the ATV and I got that "This content requires HDCP for playback" error.
I did everything I could think of and also tried all of the suggestions I could find on the web. I had already switched out the HDMI cables as I had bought new ones when I got the Monoprice. So I hooked the Terk back up thinking it would "fix" things. No dice. I put the old HDMI cables back on. No dice. I have it hooked up now with the old HDMI cables and still no dice. I unplugged everything and let it sit thinking I could force a new HDMI handshake. NF started streaming for 5 seconds and froze -- and then the error message.
I also have a Scientific Atlanta DVR that the ATV is plugged into that the HDMI 2 of the Panasonic TV is connected via HDMI. The Panasonic TV isn't "old" as I think I got it in late 2009 or late 2010, as it has more than enough HDMI inputs, component, and also a PC connection -- in case someone wanted to suggest the TV wasn't capable of handling the hookups. The ATV is running the latest version of the software.
This is really frustrating since it worked with no problem from the day I got the ATV and now after upgrading the switcher to get more HDMI inputs, everything went kaput.
And I just don't know what to do.
I'm not sure if having everything being dependent upon the Panasonic TV being powered on is affecting things, but it never affected things when I was using the 3 x 1 HDMI switch. When I wanted to use the ATV, I'd press the Bluray input on the Pioneer receiver, hit the ATV remote and it would come on. Click into NF and voila: streaming with no problems.
Currently, I still do the same thing -- and I can listen to the radio, stream in iTunes Match on the ATV. It's just the NF issue that's really beyond me. The only thing I can think of to try is to maybe put the DVR in the surge protector slot so that it has to be powered on so that everything else will power up instead of the TV?
I'm hoping someone has a suggestion that involves something other than restarting/restoring the ATV, or unplugging things for 30 seconds because I have tried everything I've come across. I just don't know what to do but I really would like to be able to use NF on the ATV because I like the fact that it plays in Dolby, and I really don't want to have to go back to the PS3 to utilize that feature.
In the meantime, I guess I will switch the DVR on the surge protector with the TV and see what happens if I change the way things power up in the chain.

I am at a loss. I thought I had a micro USB cord but since I didn't, I wasn't able to downgrade the software.
I did a complete restore for kicks.
This is the current setup
ATV HDMI
Panasonic TV HMDI 2
ATV optical output
Pioneer Receiver
Again, all of the other devices run through the 8 x 1 switch box which is NOT powered on to use the ATV.
I get the HDCP error whenever I try to access the following:
Netflix
Trailers
Vimeo
WSJ Live
HHL and the other sports channels
These work fine:
Radio
iTunes Match
Podcasts
Flickr
TV Shows and Movies because I tested both watching previews and they streamed perfectly
I've changed the settings on the ATV until I'm blue in the face and this is what they are currently:
Dolby - Auto
Audio Output - Auto
HDMI Output - Auto
TV Resolution - 1080p HD - 60Hz -- and yes I've had it set on both "Auto" and 720p HD - 60Hz and neither stopped the error once it started happening
All of the equipment is HDCP compliant as I checked
The cable between the TV and ATV
The 8 x 1 switch box
Panasonic TV specs -- it is HDCP compliant as I said in my 3rd post (according to the manual)
The Pioneer Receiver (for good measure)
I have no idea of what to do other than to hope that Apple does something with the next update to restore everything, as this HDCP issue is really beyond annoying and it's clear 5.2 broke something. In the meantime, I really am open to suggestions to try something else other than smashing the ATV with a hammer

I cannot play rented movies from i tunes and netflix theres always a plug on my tv screen "This content requires HDCP for playback." HDCP isn't support by your HDMI connection.

I rented twice already in my ITUNE movies but can't watch thru Apple TV just of this issue" This content requires HDCP for playback.
Pls response to this issue.

unplug tele power lead for 10 seconds, then try again. Worked for me.

"This content requires HDCP for playback..."

I am trying to play Star Trek HD on my atv but I get a message that states "this content requires HDCP for playback." My TV is HD and the atv is connected with an HDMI cable that I purchased at the Apple Store. I have been able to play HD movies on the atv until now??? I was also able to play Star Trek HD on Tuesday without problems but now...nothing! Perplexing, frustrating, and down right ridiculous! Can someone please help? By the way, a restart of the atv did nothing nor did messing with the HDMI connection in the atv settings....

Generally I'd say either, and would be reluctant to blame either device. However there are more HDMI issues than usual cropping up with the latest software, so I wouldn't rule out that the issue will simply go away with a future software revision, although I still wouldn't feel confident blaming either.
Of course HDMI and HDCP are not the same thing, but it's likely an HDMI issue caused the tv to be unable to reply to the HDCP call from the tv.

APPle TV HDCP and switches don't function

Hello all, perhaps someone has this figured out.
I connected my new ATV via HDMI to DVI on my Samsung 42" DLP. The TV has one DVI input that up to now was occupied by a Directv HD receiver using a DVI to HDMI cable.
With ATV I figured I need an HDMI switch. I purchased a switch from monoprice: http://www.monoprice.com/products/search.asp?keyword=4088&x=0&y=0
The switch claims to be HDCP compliant. The switch works great except when trying to rent a movie from iTunes the dreaded message "This content requires HDCP for playback. HDCP isn't supported by your HDMI connection. Use component video conection to veiw content."
When I have checked the settings with the HDMI through the switch it says HDMI (HDCP off)
When I connect directly to the TV with HDMI the setting indicates HDMI
So, obviously the switch is not "talking or handshaking" the HDCP from the source to the TV.
Has anyone had any luck with this?
Monoprice replied to me with this:
Hey Steve,
The issue you are dealing with is known as HDCP compatibility errors. Often solutions for this type of problem exists in trying a different type of splitter, such as 3x1 or the 5x1 switchers. I will inform the returns department regarding your request. Please be patient.
Best Regards,
Tech Support Associate
Monoprice, Inc.
9477 London Way
Rancho Cucamonga, CA 91730

Funny thing is I had the exact same problem last week. I run a Macbook Pro 2.2 intel. The laptop is alway in a studio, on a stand and connected to an external keyboard and Wacom tablet. I'll use the laptop keypad and trackpad maybe 1% of the time out of the day. The day I updated to 10.5.6 is when the keypad and trackpad stopped working.
I had updated to 10.5 about 2-3 weeks previous, after running 10.4 for over a year with no problems. The original Archive and Instal had so many issues that I was forced to do the new instal and wipe the hard drive. After a few calls to Apple regarding the 10.5 install issues, I was offered an additional 90 days warranty.
When I took it into Apple last weekend for the keypad and trackpad issues I was told that the warranty that was offered as a goodwill gesture didn't cover any hardware issues, only software. Apple ran through a few things on the laptop and also tried booting off a bootable startup disk and couldn't figure out the problem.
I did check the cable issue as described below and also went thought other resets that I have read about in other posts. All to no avail.
Apple has quoted a new top case assembly and a new keyboard. With labor I'm looking at a total of £205 to fix the issue.
Seems a bit funny for it to all happen so soon after my 10.5 purchase and also on the day of the 10.5.6 update. I'm aware of how may others may have done the same update with no issues but this laptop has been treated with kid gloves over the past year and a half. If I was rough with it, then I could except it but when it's been treated as it has been then I just can't understand it.
Any others with the same problems, it would be good to hear from you.

Problem: "This content requires HDCP for playback"??

I own the new Apple Tv, just today I keep seeing this message (Again!!) "This content requires HDCP for playback". What I don't understand is that I have been able to watch Movies on Apple Tv before, why not now? I haven't changed the cables at all. This has happened before but the new update has (i though) fixed that problem.
Im not to sure what to do now.

AFAIK not all content contains HDCP.
HDCP errors can also be caused by faulty cabling or software issues between devices. You could try pulling the HDMI cable and restarting both the Apple tv and TV.

How do i watch my purchased dvds on apple tv if i usually use an apple dvd player for playback on my mac?

How do i watch my purchased dvds on apple tv if i usually use an apple dvd player for playback on my mac?

Nothing technical has been discussed. It is blocked because of licensing/copy protection.
I have to buy another DVD player?
The Apple TV is not a DVD player. So if you do not already own a player, then yes you will have to purchase one to view them on your TV.

HT201343 Apple TV &HDCP protected playback

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