HT201356 How on earth do you answer or change the verification questions when you never set them up in the first place?

how on earth can you answer the verification password change questions when you never set them up in the first place?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(124244)

Similar Messages

  • HT1918 how to chNGE SECURITY QUESTIONS WHEN I NEVER SET THEM UP

    i never set up security questions and i dont know how to change them

    I´m just guessing here but, your being told something like "Apple security enhancements" and that it tells you to create/verify your security questions when you try to purchase an application/music/etc from your
    iPhone 4S, after updating to iOS 6?
    If so
    - Double tap you home button and close all application that´s running on you iOS device
    - Go to Settings > Safari > Clear History and Clear Cookies and Data
    - Open App store, download a free application and enter/verify your information

  • How do you change your security questions when you dont know what they are?

    I have a apple account but i forgot my answers to my security questions and i cant buy anything if i cant answer them? Does anybody know how i could reset it?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
    (93187)

  • How do you reset the security questions when you havent used a credit card to make any purchases, only the gift cards. Apple support will not help me even though i know my account and apple id and password?

    Have a new computer and now cannot access itunes without knowing the answers to the security questions. Apple support cannot reset as we have never used a credit card when purchasing prior, have only used gift cards. Can provide apple id and password and all other account details but still no help. Have we to open a new3 account and start again, this means losing a lot of credit on the existing account?!

    I have the same problem. I didn't set a rescue email for some reason. To find out weather you hav a rescue password: Go to appleid.apple.com, sign in, go to manage account and then password and security if you do there will be a link below telling you that you can send an email to it. If not the link won't be there. Hope this helps.

  • \how do i answer security questions when i havent set them up,ive tried to do this many time and it always says that this isnt what was set up

     

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT1918 How do I change my verification questions? I know my password but forgot the answers to these questions and therefore cannot purchase any new apps. How can I change them?

    I have recently changed devices from ipod touch to a new iphone 4s. Since this is now a new device..I am required to answer two verification questions. Only, i have forgotten the answers to them. Now I am in a situation where I cannot purchase any new apps.

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT5622 why do we have to answer the security questions when you purchace something for the frist time ?

    i forgot the questions i answerd.

    1. To ensure that you're the rightful account holder.
    2. Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (86616)

  • I have forgotten the security question when you try to unlock it how can it be solved

    forgot security question when unlocking ipod touch how can it be solved

    Post the first 50 lines only of the crash report
    Regards
    TD 

  • HT5312 How do i reset my security questions when i havent set them?

    I am being asked for security questions  to buy itunes, i have not set them in the first place. The reset email isnt sending and i cant find an email to ask apple.

    If you aren't receiving the reset email to your rescue email account (and you've tried reclicking the link and checked the spam folders on the account) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • TS1424 I am trying to purchase something from app store and it is asking me to answer 2 security questions that I never set up/answered in the first place? Has this happened to anyone else? How do i fix this or reset these security questions?

    I am trying to purchase app from app store and its asking me to answer my security questions which I dont know because I never set them up in the first place! How do i get passef this or change it to reset my own security questions?? 

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (88522)

  • HT1918 Answering security question when you don't know the answer

    Answer the security questions when you don' t know the answer I have done every thing you asked. I even have change my pass word three times when it not been needed

    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HE37
    My Apple ID
    https://appleid.apple.com

  • HT5787 How do you get help with your security questions if you forget your answers?

    How do you get help with your security questions if you forget your answers?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97108)

  • How to reset your secret question, when you have forgot the answer. And how to change the email where the reset confirmation will be send towards?

    can anybody help with the question below?
    how to reset your secret question, when you have forgot the answer. And how to change the email where the reset confirmation will be send towards?

    You won't be able to change your rescue email address until you can answer your questions, if you don't have access to your current rescue account then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT204266 I forgot the answers to the security questions and need it to buy things from the apple store in my new iPhone, how can I resolve it?  Thank you

    I forgot the answers to the security questions and need it to buy things from the apple store in my new iPhone, how can I resolve it?
    Thank you

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • How do I get the Measurement scale to stay set in Adobe Acrobat IX Pro. It's easy to set the scale , but when you exit out of the commend

    How do I get the Measurement scale to stay set in Adobe Acrobat IX Pro. It's easy to set the scale , but when you exit out of the commend the scale is reset to 1 = 1.

    Thank you for checking, Tom,
    I'm confused. What do YOU get when you push the feed button? And why is it working on yours and not either of my machines?
    Today, my Mac (w/Safari 4) gets the same error message: Safari can’t open the page Safari can’t open the page “feed:http://vibrationalvoyages/vibrationalvoyages.com/DivineLight_Vibrations_Principles_andApplications/rss.xml”. The error is: “The feed could not be loaded because the content is not in a known feed format.”
    My little ASUS (with a Linux operating system) gets a screen that says "The requested URL was not found". The URL on that page is http://vibrationalvoyages./vibrationalvoyages.com/DivineLight_Vibrations_Principles_andApplications/rss.xml
    On both error messages, the URL I was checking was:
    http://www.vibrationalvoyages.com/DivineLight_Vibrations_Principles_and_Applications/Divine_Light_Vibrations_Principles_ andApplications.html
    The last URL was, of course, the URL generated by iWeb.
    So, my question still is:
    HOW CAN I GET MY FEEDS TO WORK PROPERLY? If the problem is there shouldn't be an http:// after feed: then, how do I get iWeb to set it up properly?
    Any ideas?
    GG

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