HT201359 can i get a refund on a app i purchased being it is not working and is crashing everytime i attempt to use it on my iPhone after setting up the laptop version?

I have never asked for a refund of any type once i purchase an app. Regardless if I do not like it or not. YET, this app is not working properly on my iphone, nor inconjunction with my Macbook. I am asking if there is any way you could please refund my money to my debit card on file for the purchase of this application. I downloaded the software I needed for my MacBook Air and it still does not work. My stystem crashed and I had to uninstall or delete the software on my computer and on my phone. Can you please help me?
I WOULD GREATLY APPRECIATE YOUR HELP WITH THIS. I HAVE APPLE CARE AND HAVE ALWAYS HAD FANTASTIC CUSTOMER SUPPORT. I do not know if you guys are apart of this choice making but would you please consider giving me a refund for this non working application? Thank you so kindly.
Gina Caiola
<Personal Information Edited by Host>

No need to post your billing info here. This is a public forum. In any case, have you tried to check with the developer for support to get it going first? What do you have to lose.
In any case, here is maybe where you want to correspond with Apple directly:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

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