HT201359 Cannot connect to iTunes Store now for 3days, was charged 2xs for an app I did not purchase.

iTunes acting up? I was charged for Jurassic park app twice that I didn't order and strangely a password must be entered to order from store from my iPad2. Every time now for 3 days goin on four that I hit error with this order link it goes to a new page that's blank, tries to load for a min. Or two and then says cannot load iTunes Store? I'm wondering now how much has been taken from-my travel card prepay account associated with this.... So Question...how do u access iTunes Store when this happens? Also when purchased link for problems won't access what to do? Hey I luv dinosaurs with my kiddo but I didn't plan to buy it without trying it for a few first. I got free app, and the next day charged 13 bucks... Wut the heck? HELP

http://www.apple.com/support/contact/

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I was using iTunes on a PC forever and never had a problem. I recently bought a macbook and now I get an error message saying that it cannot connect to iTunes store. Secure network was rejected. Any ideas?

I keep getting a message that says "we cannot complete your iTunes store request. Secure network connection was rejected. There is a problem in iTunes. Please try again later." I never got this message on our PC, but recently bought a MacBook Pro and now I get this message. I'm the only one using the computer. I also get a similar message intermittently on my iPhone as well. Anyone have any idea what would be causing this? I tried syncing my phone with iTunes to see if that would do the trick, but the music didn't even transfer over to the macbook. Any help would be appreciated.

iTunes match is a subscription that you have in when you were still in the UK. According to the terms & conditions you'll need to wait for the susbcription to end before you can change your country to iTunes Store USA.

When i click on itunes on my ipad2 i get the error ..'cannot connect to itunes store'...i'm able to access podcasts and itunesU but not itunes store. This is very strange as i can access app's store

when i click on itunes on my ipad2 i get the error ..'cannot connect to itunes'...I'm able to access podcasts and itunes U but not itunes store..my apps store and safari are also working perfectly but don't know whats the issue with i tunes store...i use an airtel broadband connection through a wifi router..pls help

I was having this problem. The settings on my wireless router was set to hide my IP address so it wouldn't connect. When I changed that, I connected no problem. While this is annoying since I don't want my IP address to be out there, I just switch my router when I need to connect to the App/iTunes Store. Hope this helps. It worked for me.

TS1398 i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 he

i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!

See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

When I try downloading an app on my ipad2 it says cannot connect to iTunes store please help

When using my iPad 2 I try to download a new app and it says cannot connect to iTunes store. Please help

Iam having same problem. Downloaded apps last week and now every time I try to download, I get message that it can't connect to iTunes store. Has been this way for 3 days. Can't find any solutions. Major problem!!!

TS1368 Cannot connect to itunes store problem!

hello dear friends i have iPhone 5S when I sign out from my apple Id for the last time, I tried to sign in again but a comment has showed on my screen like this: "Cannot connect to itunes store" I saw the all o apple support sites guides and did them but I have this problem yet.
please if you can help me.
Regards
Ali

I have this problem as well and have had for a number of weeks now. Have tried tech support to no avail. Have tried a number of different fixes from a number of different web site. Getting seriously pee'd off. Anyone have any suggestions?

HT204266 I keep getting the message 'cannot connect to iTunes Store' even though I have full wifi?

Can only update apps when I connect via PC, this was working up to about 2 weeks ago.
I have been out foreign since last time I updated apps via iPhone and wifi.

Ahhhhhhh I am go glad I am not the only one having this problem!! It started 2 weeks ago when I changed my Apple ID because it used to be my college email address (which is about to expire because I graduated) and I had to change my ID to another email address. When I did that, the whole "Cannot connect to itunes store" issue started whenever I try to update my apps either on my iphone (Update All) OR on my PC in itunes.
I now have 21 apps that need updating. This is driving me nuts. I have literally tried everything. Finally the Apple support guy I had been emailing back and forth told me to make an appointment with a hotline but I am pretty sure that costs money.....?
HELPPPPPPP! I want updates for my apps dang it!

I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

Cannot connect to itunes store ( INDIA )

i brought iphone 5s yesterday i created apple id but when im signing in phone show error cannot connect to itunes store ( INDIA )

Hi, chandusai.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing issues connecting to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jason H.

HT4009 I keep getting "ERROR Cannot Connect to iTunes Store" when attempting an in-app purchase.

I've been trying to complete an in-app purchase within the game "Nemo's Reef" for over a week and repeatedly get the same "ERROR Cannot Connect to iTunes Store"
I've tried a real close for the app, restarting my device (iPhone 5), enabling and disabling restrictions - I DO NOT have in-app purchases restricted under settings-general - restrictions - in app purchases.
I purchased a book in iBooks this morning - my card was charged and the item downloaded perfectly. I have tried the purchase on WiFi as well as Cellular but neither work. I've also tried turning off my WiFi completely, still doesn't work.

Kaitlyn255 wrote:
I've been trying to complete an in-app purchase within the game "Nemo's Reef"
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Ipod classic 160GB very slow sync and cannot connect to itunes store windows 7 ansd itunes 10.6.0.40. I have now been trying for 3 weeks to restore my iPod. Really frustrated, any ideas would be welcome.

Ipod classic 160GB very slow sync and cannot connect to itunes store windows 7 ansd itunes 10.6.0.40. I have now been trying for 3 weeks to restore my iPod. Really frustrated, any ideas would be welcome.

Cured the problem! Reinstalled an earlier version of itunes from oldapps.com (version 10) now everything works as it should. I would suggest that if you are experiencing these problems that you do the same. I must say that it is a brave business decision on behalf of apple to effectively lock out all windows 7 users from their products and sales channels and I can only wish them luck in this very shortsighted policy.

I have an Ipad2. I wanted to pay for some accessories on a game through my brothers credit card and it wouldn't go through. And now a message pops up cannot connect to iTunes Store please contact iTune support.

I have an Ipad2. I wanted to pay for some accessories on a game through my brothers credit card and it wouldn't go through. And now a message pops up cannot connect to iTunes Store please contact iTune support.

You have to contact Apple Support.
https://ssl.apple.com/emea/support/itunes/contact.html

HT204266 25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

Cleartune has updates available, but I keep getting a message saying "cannot connect to Itunes store" all other updates work just fine? The one app I paid for is the one that for some reason will not work. How can I upgrade without buying it again?

I loaded cleartune a while back, there are upgrades/updates available, which I'm trying to load. When I choose update, it asks for my password, which I provide and I get a message saying "cannot connect to Itunes store" I have many other apps I've loaded and upgraded just fine. However this one, the one I actually wanted bad enough to pay for, is wanting me to delete it and buy another copy. How can I update Cleartune without buying it again?

Hi all,
This is a very interesting situation. I did try to update one of my apps within itunes as was suggested. That worked !!
But then I noticed that I had 2 different logins that I must have created over the years. I almost forgot. I have a apple ID and an AOL ID. It seems that I purchased (actually they are all free) some apps with one ID and other apps with the other ID. I must have done this by accident.
So when I log out of one of the IDs on my Touch and then log in with the other ID, I can update the apps.
It seems that something changed on Apple's servers. It seems that until recently I was able to update free apps regardless of what ID I originally bought them with. Now it seems that's not the case. Apple must check this now.
Now that I know what the issue is, I'll make sure I use one ID all the time.
Thanks,
Steve

TS1368 I have an iphone 5 yesterday i could get into the apps store now i get a message that says cannot connect to ITunes Store

Yesterday I was able to download apps from the apps store. Today everytime I try I get a message that says "cannot connect to ITunes Store". I know the login and password is correct verified it on my PC. Everything is up to date. I don't know where else to check. Any help would be helpful.

Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086)

HT201359 Cannot connect to iTunes Store now for 3days, was charged 2xs for an app I did not purchase.

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