HT201359 Credit Card Bill Even with Gift Certificate Balance?

My credit card is still getting billed when I purchase music through iTunes even though I have more than enough Gift Certificate credit on my account.  Why is that?

Was this for a gift?

Similar Messages

  • HT201359 Credit card bill without having a credit card!

    Hello, I accidentely bought an album before I got my money for iTunes. Now I have a bill for a credit card that doesn´t exist. What is to do?

    Was this for a gift?

  • HT201359 Do you have to have a credit card on file to gift an app or song - even if you have more than enough iTunes card credit?

    Do you have to have a credit card on file to gift an app or song - even if you have more than enough iTunes card credit?

    Yes, you need a credit card. You cannot use a credit balance to give a gift.
    Regards.

  • How can I get a credit card re-instated with ITunes/Apple Store?  It was blocked due to an ITunes billing error.  Called customer (lacking in) service, but they were no help!

    How can I get a credit card re-instated with ITunes/Apple Store?  It was blocked due to an ITunes billing error.  Called customer (lacking in) service, but they were no help!  The rep emailed that I had to get a new credit card   No way.... --PB

    Only Apple Account Security could help at this point. You can try calling Apple Support in Canada - you'll have to find one of the several ways, such as Skype, to call an 800 number from outside of the relevant country - and ask for Account Security and see if they can help. Or you can find a friend who speaks Chinese and ask them to help you talk to Apple Support in China. There are really no other options that I know of.
    Note, by the way, that these are user-to-user support forums. You aren't speaking with Apple when you post here.
    Regards.

  • HT1918 i have ordered from itunes with my credit card but got a gift card for xmas I redeemed it but cant get it to take to buy music can you help me

    I have a gift card but had ordered music before with a credit card  I redeemed the gift card but its not leting me buy music with it keeps wanting my Credit card info?

    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card - http://support.apple.com/kb/HT2534 - only works for new accounts!  You must follow the instructions exactly.
    Since you already have an account you probably don't want to make another one (you cannot merge them later).  Or I guess you could for the sake of the free stuff and then carefully manage your accounts in future.

  • When i try to download a "free" app for my ipod touch, it wants credit card billing info? a "free"" app is just that isn't it? How do I resolve this guys/gals? any advice?

    when i try to download a "free" app for my ipod touch, it wants credit card billing info? a "free"" app is just that isn't it? How do I resolve this guys/gals? any advice?  P.S. I don't use credit cards.

    You normally need to provide some sort of payment method (in part as proof of residence in the country) before you can get even the free apps. It is possible to set up a new iTunes Store account just for free apps, but you have to create a new Apple ID; you cannot use an existing one. If you want to do that, take a look here:
    http://support.apple.com/kb/HT2534
    Read the steps carefully as the order in which you follow them is  critical. Note again that you can do this only when creating a new Apple ID. You cannot use an existing ID. 
    You will of course not be able to get anything other than the free content without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
    Regards.

  • How do I change my credit card billing address to another country? The iTunes billing address edit only offers an option for a different State, but my credit card billing address is now New Zealand.

    I recently moved out of the US to another country and changed my billing address at my credit card company to my new country.  Now iTunes won't let me edit my credit card billing information because the "edit" option on the billing address only lets you change states, not countries.  There is a non-spendable balance on my iTunes account because it's an odd amount, and iTunes won't let me change my iTunes store to my new country as long as there is a balance showing in my US iTunes store account.  So I'm stuck.  I can't spend my balance in my account. I can't change the balance to a spendable amount because iTunes no longer accepts my credit card because my credit card's new zip code billing address doesn't match my iTunes account.  I can't change my iTunes account to my new country as long as there is a balance in my US iTunes store.  How can I change my iTunes account information to my new country under these circumstances?

    I am stuck with a similar problem. I moved from Ireland to the UK but for some reason, iTunes would not let me change the country in my payment information, it remains Ireland. I do not have any credit to spend and I still cannot change it. I even set up a new iTunes account and the country still remains uncangable. Hence, I cannot add the details of my UK card as iTunes believes it is set in Ireland. Have you managed to solve your problem?

  • Im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?

    im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
    i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?

    If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
    If you go beyond the credit from a gift card the balance will be billed to your credit card account.

  • HT201209 If you purchase a gift card on iTunes, will it come of your gift certificate balance?

    I have an iPod and iPad with different apple ID's, if I receive a £25 gift certificate, and want £10 of it on the other, when I purchase a gift certificate for the other account will the money come off my gift certificate balance?

    Gift certificates will always be charged to a credit card; this is also the case for any other sort of gift.
    (73363)

  • When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

    When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

    Hi Angela1313,
    I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
    iTunes Gift balances
    http://support.apple.com/kb/ht5035
    Learn more
    Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • Can I purchase with a credit card instead of my Apple ID balance?

    Can I pay for a purchase in the iTunes store with a credit card instead of my Apple ID balance? I want to take advantage of a credit card promotion.

    If you can gift that specific item to yourself, do so. If not, no.
    (104519)

  • HT3702 can i get apple to change the credit card billing procedures post delivery of the 3 items that i recently ordered that had been totally & safely  delivered to me

    can i get Apple to change the credit card billing procedures ( ie have them re-bill me for one total amount rather than them currently to have billed me on a piecemeal items basis?

    First, please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are we your fellow users. iTunes Support will never respond to posts made here.
    As to your issue, confirm with your bank that they do not block access from on-line services or otherwise have restrictions on with whom a card can be used. For some company cards, such blocks can be set up. If you confirm that no such restrictions are in place, post back and we'll go from there.
    Regards.

  • How can I get on the apps store without a debit/credit card or an itunes gift card?

    How can I get on the apps store without a debit/credit card or an itunes gift card?
    I can't get any of these, it's impossible for me to.
    HELP PLEASE.

    Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

  • HT204088 My credit card was charge with out my approval, how can I get support with the issue?

    My credit card was charge with out my approval, how can I get support with the issue?

    If it's a purchase that appears on your purchase history (and not a temporary store holding charge which is made each time that you add or change your credit card details) and nobody else has access to your account and/or devices, then you can either try the 'report a problem' link from your purchase history to contact iTunes Support : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1918 i wanna take my credit card off my account and just use apple itunes cards, why is it trying to make me have a credit card billing address?

    i wanna take my credit card off my account and just use apple itunes cards, why is it trying to make me have a credit card billing address?

    Hi..
    Select None in the Payment Information window.
    Then purchase iTunes gift cards which you can redeem from the iTunes Store to make purchases. Be aware, that the None option is not available in all counties.
    iTunes Store: How to redeem a code

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