HT201359 How can I ask for my money back

How can I ask for my money back when an App. is advertised as free then totry and use they charged £2-50 then when you try to use it again they ask for £13-99 this is sale under false pretences, I paid the £2-50 thinking that was it but no they just keep saying they want more and more, so when you stop at £2-50 the App is totally unusable and I mean totally unusable you have lost £2-50

The app developer is your contact.  No one here can help you.
Barry

Similar Messages

  • TS1424 my purchase was charged twice, how can i ask for a credit

    my app purchase was charged twice, how can i ask for a credit

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My credit card account was charged with usd 1.00 after I downloaded a free app (bitstrips). How can I request for a credit back? This is cheating!!!

    My credit card account was charged with usd 1.00 after I downloaded a free app (bitstrips). How can I request for a credit back? This is cheating!!!

    Your card was not "charged".  Apple requested a charge hold approval.  They must submit an actual charge to the holding bank/institution within a set period (usually 5 business days) and if they don't the hold will roll off.  For free apps, they won't submit the actual charge, and the hold will roll off.  This is why you see so many people complaiing about not being able to "purchase" free apps, because the hold approval for $1.00 is rejected by their credit card company, either due to expired card, incorrect CVV, or no available credit.

  • HT204088 I have been charge by an app for multiple times for renewal, how can i contact and ask for my money back?

    Hi i have charge by an app for multiple times for renewal, every week it with charge me for $2.95 for something i have long ago,
    I really need some help to see how can i get my money back.

    There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
    In terms of a refund, all purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 My credit card is charge more than $1,000 for Itune download which is free. How can I do get that money back?

    My credit card is charged lots of money, I wonder how to stop that and get the money back????

    Which app is it ? A lot of apps which are free to download then allow you to make in-app purchases within them to unlock extra features/levels etc - if an app allows in-app purchases then it should be mentioned on its decription page in the store. If they were in-app purchases then you can turn off the ability to make them on your iPad via Settings > General > Restrictions > In-App Purchases 'off', and depending upon the iOS version on it you may also have a Require Password setting on the Restrictions screen which you can set to 'Immediately' (so your password should be asked for on every download).
    In terms of a refund, you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How can I ask for things to add in the next ios update

    There are a few things I would like on my ipod touch as ios accesories.
    So how do ask for these things?

    Yes. Do it here:
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    I have a macbook pro and i was wondering if there a way that evey time i open the Mail app it would ask for a password because i just want to have a secure Mail app. please somebody help me... thanks

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  • HT4946 if i can not access my phone, how can they ask for a serial number? makes no sense!!!

    how am i able to access my iphone , if its already disabled?

    Unless you ask a more coherent question, no one here will be able to help you. What are you trying to do? Who is asking for a serial number?

  • How can i get all my money back from in app purchase of perfect kick?

    I have been playing perfect kick for a month and i spend money on in app purchase around 4000us dollar, everything ok until now, they block me with no reason. I contact to them and still no answer to solve this problem, so, i decide to quit but I want my money back because the huge money i spend on it, and i cannot play. How can i accept that? What should I do?

    The app developer is your contact.  No one here can help you.
    Barry

  • How can you ask for a new emoji?

    I really wish that there was an emoji for a waffle. This would probably be like asking apple to make another keyboard character. This isn't really an issue, but it would be nice to have a waffle emoji.

    cm ~ Welcome to the Support Communities. Try here:
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  • This is my last attempt before I ask for my money back....

    Okay so I asked this question awhile ago but I did not get the answer I was looking for. I need to assign my iphone to a new laptop and I can't figure out how. I assumed that if I plugged my iphone into my new laptop then everything would sync over. Now there are probably a ton of people who have gotten new laptops and computers so I know this question can be answered by someone. The only thing that happened when I plugged my iphone in was it appeared on itunes and it says that it is synced, yet my library on my iphone and the library on my laptop do not have the same songs. In past experiences with itunes and ipods and such I have just clicked "reset to original settings" on itunes so the ipod would sync to a new computer. This will obviously not work with my iphone as I do not want to reset all my data including: contacts, apps, youtube bookmarks, etc. Please help!!! This is my 4th time asking this question.... I mean someone must have gotten a new computer/laptop this season!! PLEASE HELP.

    Did you go to the support site on Apple and Search for "authorize"?
    If you did, you would have gotten these articles:
    http://support.apple.com/kb/HT1420
    http://support.apple.com/kb/TS1389
    http://support.apple.com/kb/HT1206
    Have you called 800 my iphone for help?
    Have you visited the Genius Bar at the Apple Store?
    Maybe one of these will help.

  • HT4009 I purchased hipstamatic the other day due to an ad I read.  When I tried to use it, it didn't meet my expectations. I'm not going to use it at all. How can I apply for a refund please?  Thank you!

    I purchased hipstamatic app the other day. When I tried to use it, it didn't meet the expected features it advertised. How can I ask for a refund?

    If it's not workins as described in the store then you can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
    Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • I have 13 dollars left on an apple store gift card, how can I convert this into money for my iTunes account?

    I have 13 dollars left on an apple store gift card, how can I convert this into money for my iTunes account?

    You can't.

  • Good morning everyone! I would like to ask how can i subscribe for adobe forms central 11.99$ per month. I am currently here in United Arab Emirates. I really need to use this application cause it will benefit me a lot in my work. Thanks!

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    Hi,
    OK. Following instructions, I've uninstalled the old Flash Player and installed the right one, and videos are now playing. Thanks for pointing me to the other posts on this site. YouTube and other videos are now playing
    Some of the videos still play jerkily (they don't stream evenly). A few stream evenly once they've been allowed to buffer fully. (I think I'm using these terrms correctly.) Is this solely caused by low bandwidth, or is there something—an adjustment of some kind—that I can do with Flash Player to have online videos stream evenly, even from the moment I start them?
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