HT201359 I have a redemption but it doesn't seem to go through, I want to buy a book

I have a redemption but it doesn't seem to go through, I want to buy a book

Try going in to your iTunes acct and check to make sure your pmt info is correct. Credit card etc.

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Need lightroom 4.4 asmac is 10.6.8 and not compatible with anything higher. Does this come with the creative cloud? Would really like a disc but that doesn't seem to happen anymore. Currently have cs4 and d7100 hence need 4.4 to open raw Any idea

need lightroom 4.4 asmac is 10.6.8 and not compatible with anything higher. Does this come with the creative cloud? Would really like a disc but that doesn't seem to happen anymore. Currently have cs4 and d7100 hence need 4.4 to open raw Any ideas? Is this now customer service or does adobe have a customer service team . Site not user friendly. Thanks

Graham Giles wrote:
Have you seen this type of problem before? I think it could be a serious issue for anyone in a similar position.
No; but then, I've not had occasion to use TDM. I've been using firerwire drives for over 10 years, both FW400 and FW800, with no issues except a bit of instability using a B&W G3 machine.
TDM should be safe. Using cautious, manual copying of files from the Target machine to the Host machine should not result in unexpected loss of files or damage to the Target drive's directories. It should behave exactly the same as if it were an external (to the Host) firewire drive.
• I don't suppose there is anything I can do to 'put back' lost items from a separate Time Machine drive which has an up to date backup on it.
There is probably a way to do that - seems to me that's one of the reasons for a Time Machine volume.
On the other hand, if the Time Machine volume is rigidly linked to the now-absent OS on the original drive, there may be no way to effectively access the files in the TM archive.
I know that using a cloned drive would work well in this instance.
I have no experience with Time Machine, so perhaps someone who has will chime in with suggestions.
With the machine in TDM with the other machine, have you tried running Disk Utility to see if you can effect repairs to the drive?

I just downloaded AOL Desktop 1.7 for Mac and I can't get my email to work. It welcomes me but I know I have new email but it doesn't recognize that I have ANY mail at all. HELPPPPPPPP Please

i just downloaded AOL Desktop 1.7 for Mac and I can't get my email to work. It welcomes me but I know I have new email but it doesn't recognize that I have ANY mail at all. HELPPPPPPPP Please

Hey I've been all over and can't get any help. I'm well aware its not an Apple product but its an app for Mac OS so I thought I'd try here. I bought 2 new iMacs yesterday for my parents (5K) and I'm just trying to get them some help as there in their 70's and AOL is all they know.
But hey thanks for your help,

I used to be able to download files from the Harddrive of my Sony Handycam, but now it won't let me import them while going through "log and transfer." I have tried to update my settings, but this doesn't seem to work. Any help would be much appreciated

I used to be able to download files from the Harddrive of my Sony Handycam, but now it won't let me import them while going through "log and transfer." I have tried to update my settings, but this doesn't seem to work. Any help would be much appreciated

Hard Drive: The Hard Drive is on my camera (Sony Handycam)
Just needed some info on what is going on with your particular system.
Knowing the exact camera model will also assist us.
If this camera is standard AVCHD you should be able to connect with USB to Mac with FCE open and use Log and Transfer without all the fiddling around converting etc.
What FCE does during ingest is convert files to AIC. (Apple Intermediate Codec)
FCE cannot read the individual files in the BDMV folder, that's why all the converting is required when you use that method.
BTW: regards formatting drives/cards/memory on cameras; it is wise to use the actual device to format rather than a computer. This is a prime cause of read/write goof ups with solid state media. This applies to still or video cameras.
Keeping the COMPLETE card/memory structure in tact is vital for successful transfers.
Try here for some trouble shooting tips:
https://discussions.apple.com/message/12682263#12682263
Al

HT1491 Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.

Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.
Does anyone know what I need to do?
Thanks. :-)

What are the exact error codes that are appearing when trying to update?
Have the steps for troubleshooting those errors as listed in the article from which the question was posted been tried?

After copying a movie to the harddisk of my MacBook I wanted to also copy it to my iPad, but for this you first have to copy it to the library in iTunes, but this doesn't seem to be working. So how can I get this movie to the library ? And to the iPad ?

After copying a movie to the harddisk of my MacBook I wanted to also copy it to my iPad, but for this you first have to copy it to the library in iTunes, but this doesn't seem to be working. So how can I get this movie to the library ? And to the iPad ?

How is it not working? And how are you doing it? Drag the movie onto the iTunes icon on the Dock... what happens?

I'm not able to install windows 7 in my imac 21' which has the latest OSX 10.9 It keeps saying that I need a 64bit version of win7 which i actually have but it doesn't seems to be recognize as one.

I'm not able to install windows 7 in my imac 21' which has the latest OSX 10.9
It keeps saying that I need a 64bit version of win7 which I actually have but it doesn't seems to be recognize.
Can someone help me out?
Thank you

To my knowledge there are no official MS Windows DVDs that contain both the 32 and 64 bit versions. There is a way to make a USB thumb drive that has both bit version on it but AFAIK this can't be done on a DVD disc even with a Dual Layer DVD disc.
For the Windows installer to function, actually boot the system to the install routine, certain files have to be on a certain area of the DVD disc. If by chance you really do have a DVD disc that contains both bit versions your Mac is only seeing the 32bit version on that disc.
You'll need to get a Real MS DVD of just the 64bit version or download the 64bit version ISO from My Digital Life and burn it to a DVD disc.
Pedroapple wrote:
In fact i'm using a DVD with both 32 and 64-bit win7. But it's the only one I have. I don't want to install the newest Win 8.
So you're saying there is no solution for this?
Thank you so much for your response.

HT1386 I installed Snow Leopard and have the latest version of iTunes. However, when I connect my iPhone, it charges and iPhoto opens, but iTunes doesn't seem to recognize the iPhone. It simply doesn't appear in the left column. What gives?

I installed Snow Leopard and have the latest version of iTunes. However, when I connect my iPhone 4S, it charges and iPhoto opens, but iTunes doesn't seem to recognize the iPhone. It simply doesn't appear in the left column. What gives?

http://support.apple.com/kb/TS1591

Hi, I have photoshop CC. It's the french version but I would like to have it in english. I went in the creative cloud to change the language but it doesn't seem to work. Do you know how i could do it ?

Hi, I have photoshop CC. It's the french version but I would like to have it in english. I went in the creative cloud to change the language but it doesn't seem to work. Do you know how i could do it ?

Please indicate whether or not the following link helps... I have not had to use it and so I do not know if/when it does help.
Creative Cloud Help / Adjust the install language | Creative Cloud applications | CCM -
http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html

I have similar problem, but mine doesn't sound like a loose screw, more like the battery or vibration component is loose. When I shake the phone left to right abit I can feel that it's around the top area. Very annoying, besides that it works fine. Gonna

I have similar problem, but mine doesn't sound like a loose screw, more like the battery or vibration component is loose. When I shake the phone left to right abit I can feel that it's around the top area. Very annoying, besides that it works fine. Gonna go to apple tomorrow maybe to ask.

jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

My FaceTime won't let me sign it it. Says I have to verify but it doesn't send me anything in my email what so I do

My Facetime Wont Let Me Sign On. It Says I have to verify but it doesn't send me anything in my email what so I do????

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

Hi, I am trying to download the trial version of photoshop but it is stuck on 42% (has been for several hours). I have tried refreshing but it doesn't work. I am using Yosemite OS X.

Hi, I am trying to download the trial version of photoshop but it is stuck on 42% (has been for several hours). I have tried refreshing but it doesn't work. I am using Yosemite OSX 10.10.3. Any suggestions?

Re: creative cloud hangs at 42%

After updating to ios 5, my calendar sometimes freezes when entering a new event. I have tried syncing but it doesn't fix the problem. Are there any bug fixes for this? Any ideas would be great thanks, I don't really want to have to reset everything!

After updating to ios 5, my calendar sometimes freezes when entering a new event. I have tried syncing but it doesn't fix the problem. Are there any bug fixes for this? Any ideas would be great thanks, I don't really want to have to reset everything!

Try to reset the iPod by pressing the home and sleep button for about 10sec, until the Apple logo comes back again. You will not lose data doing a reset, but it can clear some glitches after installing new software or apps.

HT4527 I have my entire music library (purchased and burnt CD's) on my iPod Touch from one computer and I wanted to sync it all to my new computer. I was hoping it would all transfer via sync when I plugged it in but it doesn't seem to work. Please help?!

I have my entire music library (purchased and burnt CD's) on my iPod Touch from one computer and I wanted to sync it all to my new computer. I was hoping it would all transfer via sync when I plugged it in but it doesn't seem to work. Please help?!

Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again.

I bought a new iMac today. I'm using migration assistant to move all my software, but the time just keeps getting longer. It says connect an Ethernet cable for faster data transfer. I did, but that doesn't seem to help. Any ideas?

I bought a new iMac today. I'm using migration assistant to move all my software, but the time just keeps getting longer. It says connect an Ethernet cable for faster data transfer. I did, but that doesn't seem to help. Any ideas?

m1doc,
Are you migrating from a Mac or a MS Window machine? Either way you probably should be in touch with AppleCare, you have 90 days of free AppleCare telephone support. They can usually help on issues like this. If you don't know the phone number please use http://support.apple.com/kb/HE57 to help find the number in your country.

HT201359 I have a redemption but it doesn't seem to go through, I want to buy a book

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