HT201359 I just received E-mail form you,but i did't buy this game.what can I do?
I just received E-mail from you, but I didn't buy this game, so what can I do? no "mouse maze" this game on my iphone.
These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I am not receiving any mail atm msg recvd 'The connection to the server failed' What do I do to start receiving email again?
Well first of all Thanks a lot for the replies.
Carrier guys said that everything is fine. I just have to try inserting the sim again just to ensure proper sim position.
Where do I find the DND setting? -
My daughter has an iPod Nano but just received an iPod Touch 5G but iTunes won't recognise the new device. What can we do?
iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
You need iTunes 11.1 or later on the computer.
Does the iPod charge? -
I downloaded an album and one single that I purchased just fine and then purchases another single and I keep getting an error message that says, You don't have enough access priviledges. What can I do to get this song? I am just going to have to ask for a refund and forget it?
What version of iPhoto do you have installed? Is if one of the versions shown as not compatible in this screenshot?
If it is then go to the App Store and download iPhoto 9.5. It will be free if you have an iPhoto 9 or later verson currently.
OT -
I have a problem that I try to turn on the iPad 2, but he was just lighting up, but nothing is displayed. I do not know what happened, but yesterday did not do this. Thank you for your help.
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
Itunes was working earlier and now I receive message that says "the folder "itunes" is on a locked disk or you not have write permissions for this folder" - what is this and how can I fix the problem?
Hey HaydenJulie,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides information on permissions issues with iTunes. The troubleshooting steps included may resolve your issue:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M. -
Just received a new Ipad Air, but IOS version is older than current IPad...can not load backup...How do I upgrade IOS version?
In order to upgrade the new Air 2, I had to select "set up as new" from the menu. So, after the IOS upgrade is done, how do I "restore" the data that is backed up on icloud from my old Ipad? I don't see a menu item for that . . .
Thanks -
the only way i can make or receive calls now with my iphone 5 is by using speaker. what can i do to remedy this annoying issue.
If you have the computer that you first setup the phone with iTunes then just connect the phone to that computer via. the USB cable and see if a sync can be done.
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I plugged in my ipod and it said you are disabled for 23,423,324 minutes, what can i do?
You have two choices: either wait until October 6, 2058, or restore it as a new device.
If you choose the latter follow these instructions: iOS: How to back up your data and set up your device as a new device
If you choose the former it will be a Sunday, should you wish to plan for it. -
I just got a new iPhone 4S and tried to restore but it didn't finished downloading all the apps, tried to reset and restore again, but it wouldn't start over. What can I do?
http://support.apple.com/kb/ts3694
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware. -
Cannot download a TV episode "you did not buy this" error message
I have received two new episodes of programs that I purchased, and tonight when I tried to download, both shows gave me an error message that said "you did not buy this. You cannot download."
But I DID buy this! I've bought these two shows for more than a season!
I had an earlier error message that these shows could not download at this time, in the morning. During the day I shut down the computer completely, and rebooted this evening . . . . . to get this new error message.
Any ideas?http://www.apple.com/lae/support/itunes/contact/ - contact the iTunes store support team for billing / content issues.
HTH -
so im trying to buy logic pro and just recently put enough money in gift cards on my account but every time i click buy app and go to billing info and then click ok it just shoots me to the first screen and did not charge for app how can i buy it ?
This may sound stupid, but I'm gonna throw it out there anyway. Is it possible, that if I have enough junk on my desktop it might disrupt the signal? It seems odd, but it kind of looks like my signal is strong and relatively steady now that I've cleaned my desktop. I do tend to get very cluttered. I use a lot of reference images and save text clippings to use later... it just piles up very quickly.
So, I wonder if all that extra effort my system has to do keeping up with the junk might have something to do with the drop outs? -
i have brought a iphone 4 and the person i brought it from has not deleted her icloud account i need her pasword to delete it but hse wont give it to me what can i do how can i add my icloud account can you give me a reasonable answer please. thank you.
The seller needs to follow this procedure:
http://support.apple.com/kb/TS4515
If she refuses, then as Tim suggested the iPhone is probably stolen. You'll need to contact your local police department and ask how to proceed.
Regards. -
While updating my iTunes this message came up "Service 'apple mobile device' (apple mobile device) failed to start. Verify that you have sufficient privileges to start system services" what can I do to get my iTunes to work again?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I am using a Canon 640 printer and my MPNavigator will not remain open. It pops open then quickly closes. I've used it for several years but it just started doing this. What can I do to fix this problem?
I had a similar problem with a Canon MP800R under Mac OS X 10.9.2 Mavericks.
In my case, the MP Navigator app in the dock was linking to the wrong file.
It linked to Applications > MP Navigator 2.1.app > Contents > Resources > MP Navigator.app, but it should link to the "main" app, probably under Applications > MP Navigator 2.1.app.
After pulling the correct MP Navigator app file to the dock, I can start MP Navigator again by clicking on it in the dock. However, when clicking on it, a second MP Navigator icon will show up in the dock and stay there until the app is closed. By the way, the MP800R scanner also works (although officially not supported by Canon).
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