HT201359 I order a program app off my I pad and I was charged twice will one of those charges drop off , they are for 2 different amounts ,

I was charged twice for a purchase on my iPad for an app will one fall off , they are 2 different amounts for the same app , I'm confused

Does one of the amounts tie up with the app's price (plus your state's sales tax if you are in the US, with the other one being how much, and where are you seeing them (on emailed receipts, on your account's purchase history, on your credit card) ?
Did you add or change your credit card details on your iTunes account when making the purchase - each time that you do so a small temporary store holding charge ($1 or approximate local equivalent) may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account (it should disappear off your account within a few days or so). Store holding charge : http://support.apple.com/kb/HT3702
If you have got 2 actual charges on your iTunes account for buying the app then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

Can not down load my programs, my disk dose not work.,, and I keep getting this massage when i try down load off Adobes sight.... HTTP ERROR: 404 /support/downloads/dlm/main.jsp

can not down load my programs, my disk dose not work.
and I keep getting this massage when i try down load off Adobes sight.... HTTP ERROR: 404 /support/downloads/dlm/main.jsp

Hi Tim,
Kindly try the link mentioned below.
Other downloads
Thanks,
Atul Saini

TS3988 My credit card was charged about $100 for 8 different transactions. Five were for 9.90. These dates are Aug. 6, 7, 28 and 29. I have not ordered anything and don't know what they are for.

My credit card was charged about $100 for 8 different transactions. Five amounts were $9.90. These dates are Aug 6, 7, 28 and 29. I have not ordered anything and don't know what they are for. Please help me. Linda Feddersen

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
Linda.. if you have not done so, contact your credit card company so they can monitor your account.
And change your Apple ID password ASAP > Apple ID: Changing your password

My ipod touch 4g is missing alot of important apps like settings, music, itunes store, app store and many more and i was wondering if there is any way at all to fix this for free or less than 70 dollars

My ipod touch 4g is missing alot of important apps like settings, music, itunes store, app store and many more and i was wondering if there is any way at all to fix this for free or less than 70 dollars

First try using Spotlight Search to find Settings. If that works go to Settings > General > Reset > Reset Home Screen Settings. If you can't get to Settings:
Try a reset:
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
If that doesn't work do a restore from backup or to factory settings:
http://support.apple.com/kb/ht1414

Can anyone help me pls. , I deleted an app on my Ipod Touch, and It was deleted but when I connected my device on my computer and went to iTune "apps" , I saw the app I deleted and it says "install" . Guys, how will I delete it permanently? Pls help me.

Can anyone help me pls. , I deleted an app on my Ipod Touch, and It was deleted but when I connected my device on my computer and went to iTunes>"apps" , I still saw the app I deleted and it says "install" . Guys, how will I delete it permanently? May you Pls help me. Thanks

Just don't click install

After a trip to Brazil, the App Store apparently thinks my iPad 2 is still there. When I try to download an app, I get a message that I can't get that app from the Brazilian store and have to switch to the U.S. store. The general settings are correct.

After a trip to Brazil, the App Store apparently thinks my iPad 2 is still there. When I try to download an app, I get a message that I can't get that app from the Brazilian store and have to switch to the U.S. store. The general settings are correct. I apparently need to switch locations manually, specifically for the App Store. Help?

Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases.

I have Acrobat 9 Pro and when I print hard copies of my PDF letters drop off from sentences throughout the document. Any idea why and how to fix this problem?

I have Acrobat 9 Pro and when I print hard copies of my PDF letters drop off from sentences throughout the document. Any idea why and how to fix this problem?

Hi,
We’re using Windows 7 Professional, Service Pack 1 and system type is 32-bit operating system.
Ange

I have an iPod Classic. I think it is a 5th generation. I would like to know if I can download games from the App store that say they are for iPads, iPhones, and iPod Touch. Will these work on my iPod Classic?

I have an iPod Classic. I think it is a 5th generation. I would like to know if I can download games from the App store that say they are for iPads, iPhones, and iPod Touch. Will these work on my iPod Classic?

No, they won't.
(58155)

HT4854 Will the second computer receive updates if they are logged into the App Store with their own accounts?

Will the second computer receive updates if they are logged into the App Store with their own accounts?

No.
Each Apple ID stores its own list of software purchases.

Hello I really want to start developing apps but have no knowledge of development I know it's one of those things you have to start somewhere and build on it but can someone point me in the right direction of where I should begin such as books etc

Hello I really want to start developing apps but have no knowledge of development I know it's one of those things you have to start somewhere and build on it but can someone point me in the right direction of where I should begin such as books etc

iOS or Mac apps?
Have you paid the fee to sign up as a developer yet?
Ken

Youdo inc. Apps Like Matrix music Pad And Tangible-GP Not working under OS4

Youdo inc. Apps Like Matrix music Pad And Tangible-GP Not working under OS4. Is there possibility that apple will contact with them and ask to repair it. I paid for it and i want that working. Plz do something. Sorry for my english still learning. (:

You need to contact the developer and tell them to update their applications. Apple won't.

Wait, I'm a little confused. On my day old iMac running Mavericks, do I install iDVD from my iLife 11 disk, or somehow copy the app from my existing iMac and install it on my new one?

Wait, I'm a little confused. On my day old iMac running Mavericks, do I install iDVD from my iLife 11 disk, or somehow copy the app from my existing iMac and install it on my new one?

The following may be a bit easier set up the new Mac with the same iDVD capability on your old Mac:
1 - copy your current iDVD application from the old Mac to the Applications folder of the new Mac. The latest version available is 7.1.2. If you don't have that versoin go to the Apple Downloads site and download the iDVD 7.1.2 updater and run it on your current iDVD application.
2 - copy the iDVD folder that resides in the old Mac's HD/Library/Application Support folder to the same folder on your new Mac.
OT

My iphone turned off suddenly. I was asleep and it was ok, when i got awake I found it off. what is the problem and how can I fix it?

my iphone turned off suddenly. I was asleep and it was ok, when i got awake I found it off. what is the problem and how can I fix it?

I'm having the same problem. Had to restore it yesterday, and now it's this problem again.
Seems to happend over night. Maybe a sync/backup gone wrong.
Apple?

HT1495 I am a teacher and we all have the same itunes account for school. I started downloading apps and it was downloading on others' ipads too. I shut off all the syncing on my ipad but other teacher are saying they still getting my stuff. What do I/th

I don't know if they just got my stuff from before and are just seeing it now or if they still are getting my information. I don't have anything to hide but it's awkward knowing other people are seeing all you are downloading and even messaging. I want to talk to them more and know exactly when and where they are receiving the information but I haven't yet. I talked with one teacher and she thought they just have to turn off the syncing or automatic downloads on their ipads. Will that stop it?

Turning off automatic downloads will stop the other iPads from getting your downloads. You should all do this on each of your iPads.
Settings>iTunes and App Store>Automatic Downloads>Off.... Music, Apps and Books - All Off.
As far as Messaging, if you are all using the same Apple ID, you will all receive the same messages because Messages uses the Apple ID email address as the means by which you are contacted. Apparently all of the devices were set up with the Apple ID, which is fine, but you should all associate a new email address on each device where you can be reached. One device can keep the Apple ID as the contact address.
Settings>Messages>Send and receive>Add another email address.
Add your own unique email addresses in there. Apple will verify those addresses. Go to the inboxes of those email addresses and read the email from Apple. Follow the instructions in the email in order to finish the verification process.
Then go back to Settings>Messages>You can be reached by iMessage at ..... and remove the Apple email address from all but one of the iPads. Or you can just uncheck the Apple email address as the contact address, select the new email address, and check the correct email address as the "start new conversations from"
You will now all have your own email addresses as the address at which you can be contacted with the Messages app.

HT201359 What does it mean when a purchase is billed to "store credit"? Is it one of those iTunes gift vouchers? Only reason I ask is because I downloaded Ken Follit's FREE book from the 12 days of Christmas app and seem to have been charged 10.99 for it!

What does it mean when a purchase is billed to "store credit"? Is it one of those iTunes gift vouchers? Only reason I ask is because I downloaded Ken Follit's FREE book from the 12 days of Christmas app and seem to have been charged 10.99 for it!?

Thank you so much for the link. Am persevering thru it, will get there eventually, as I had already tried to press the Report a Problem link on the invoice, but it won' t connect to iTunes store on my iPad, it keeps saying can't connect. Infuriating. But thank you, you found me a link I would have taken ages to find.

HT201359 I order a program app off my I pad and I was charged twice will one of those charges drop off , they are for 2 different amounts ,

Similar Messages

Maybe you are looking for