HT201359 I purchased gems for the game bingo and they are not there however I received my receipt to my email stating its paid for and it says it is gems purchased for the game pet story but they are not there either..how can this be corrected?

I purchased gems for the game bingo but they are not there however I received the bill to my email stating its paid and it shows it was gems purchased for the game pet story but the gems are not there either. How can I correct this problem?

Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

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