HT201359 my credit card shows an iTunes charge that I don't recall. How do I find out what the purchase is? I've tried App Store and iTunes purchase list, but they only show items...not receipt numbers
I have been trying in vain to get purchase details on my iPad. I click on the iTunes button, but it only shows the names of the songs, I click on the App Store icon and it shows apps, but none of these match the charge, there is no email regarding purchases. What is the point of having reference numbers when they don't allow you to use them to reference??
You can only view the full purchase history on your computer's iTunes : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
On your iPad you can view a cut-down version (and optionally contact support if you have a problem with a purchase) via this page : http://reportaproblem.apple.com
Similar Messages
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Right now I have episodes that should be in their own grouping mixed up with others and I would like to get them seperated. It's the Doctor Who series if that makes a difference. Specifically the specials which don't quite fit into a season and were a seperate purchase from the series themselves.
I'm confused. Who told you that you need to deauthorize an Audible account to be able to play your music? Did you ever set up an account with Audible.com? What is happening when you try to play your music? And what exactly do you mean by "sync your iTunes account with your laptop"?
Please provide more details as to your situation and what it is you're trying to accomplish. I'm sure once we understand what it going on, someone can provide suggestions.
Regards. -
How do I find out what the charges are on my credit card are for. Where is the iTunes account to sign in and check?
Launch iTunes then select iTunes Store from the source list left side of the window.
Click Sign In on the right side of the window just above Quick Links.
Now click your account name.
In the next window click See All to the right of Purchase History. -
I have a new 16g nano. I have only added about 600 songs so far. It is telling me that I 4.47G of songs and 9.92G of other and only 3.297MB of space left. I have no tvshows, no movies, no pictures on the Ipod. How do I find out what the "other" is and get rid of it?
You most likely have some corrupted files in other. Restore it and resync.
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I do not know my apple administrator username and password. How do I find out what it is? I am trying to download IBM Notes and Domino onto my MacBook Pro and I cannot download the software without verifying my apple administrator username and password.
iOS is only for mobile devices, so:
Resetting or changing a password:
For Snow Leopard or earlier: http://support.apple.com/kb/HT1274
For Lion or later: http://support.apple.com/kb/HT6022
For Mavericks users:
http://www.macworld.co.uk/how-to/mac-software/how-change-admin-password-mac-3535 328/
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
If it's running Mac OS X 10.6.8 or earlier, insert a Mac OS X install DVD, restart with the Option key held down, click on it, and use the Reset Password utility.
If it's running Mac OS X 10.7 or newer, restart with the Command and R keys held down, open the Terminal, and use the resetpassword command:
https://discussions.apple.com/docs/DOC-4101 -
TS1424 misc charges from itunes? How do I find out what the charges are for?
Misc charges from itunes?How do I find out what charges are for?
View your purchase history:
http://support.apple.com/kb/HT2727
If you are still unsure, contact iTunes support and ask:
http://www.apple.com/support/itunes/contact/ -
HT5035 how do i find out what the balance of a redeemed gift card is on itunes
I have redeemed gift cards and want to see how much is left on the account. Where can I find the remaining balance?
View iTunes Account Balance
https://discussions.apple.com/message/18192373
View Purchase History
http://support.apple.com/kb/HT2727 -
All i want to do is access my itunes on my laptop i was told i had to deauthorize the audible account and it is asking for a username and password, i tryed using my itunes login info but it didn't work, where can i find this info to get this gone.
Or is there another way to sync my itunes account with my laptop????
Please please help me!!!! I need my musicI'm confused. Who told you that you need to deauthorize an Audible account to be able to play your music? Did you ever set up an account with Audible.com? What is happening when you try to play your music? And what exactly do you mean by "sync your iTunes account with your laptop"?
Please provide more details as to your situation and what it is you're trying to accomplish. I'm sure once we understand what it going on, someone can provide suggestions.
Regards. -
How do I find out what the video card on my MacBook Pro is?
I am not sure where to look for this information and am trying to sell my computer. Any help would be appreciated.
Apple menu -> About This Mac -> More Info.
It is in your System Profiler typically under PCI, AGP, Graphics, or Display depending on Mac model. -
My credit card has a charge on it for a particular day/time from APL *APPLE ITUNES. The charged amount and date/time of the charge do not ring any bells with me and I don't have kiddos that would be charging downloads or whatever. How do I find out what the charges were actually for? I've tried to figure it out in the iTunes store, but not having much luck. I'm new to this iPhone 'thing". Please help.
Sign into your Account > Click on your account name > Click on Account > Purchase History
iTunes Store & Mac App Store: Seeing your purchase history and order numbers - http://support.apple.com/kb/HT2727
Direct link - https://phobos.apple.com/WebObjects/MZFinance.woa/wa/purchaseHistory -
I have three charges on my credit card from apple, same day and same amount. How do I find out what these are for?
You should receive an email receipt for any purchase (though it may not appear immediately, mine sometimes appear the following day).
You've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and have you made any in-app purchases ? If not and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you could contact iTunes Support and ask if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I activated an iTunes gift card, my iPod showed the amount available ($15) then after downloading 2 songs my balance was $.04. Any ideas on what happened to the rest of my funds or how I can find out where the rest of my money went?
- Have youwent to yur iTunes account looked at your puchase history for purchases thant y might have forgotton?
- Maybe you had an unpaid balance before redeeming the card.
- Contact iTunes
Apple - Support - iTunes - Contact Us -
I've noticed a charge on my credit card for $8.49 each month. I looked at my Apple iTunes purchases and don't see it in my purchase history. How do I find out what this charge is for?
If it's happening every month then it's likely to be an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
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i have two kinds of songs. one kind is buying from itune store, and the other kind is burning from CD. i got a new 5s, but it only shows the songs that i buy in itune but not the one that from the cds
Are the ones from the CD's on iTunes? You may just have to sync them over to the phone.
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I found a charge on my credit card for itunes, how do i find out what it is for/
Look at your purchase history
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