HT201359 My kids have downloaded games easily now that my credit card is on file. How do I prevent this, and moreover how do I contact a real person regarding this?
My kids have downloaded games easily using my credit card number which is now on file.now updates are automatically
being charged to my credit card.how do I remove my credit card number from the files?
On your iPad you can set Settings > General > Restrictions > Require Password to 'Immediately', and you can also turn-off in-app purchases via the Reestrictions screen.
You can contact iTunes support via email via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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Does Adobe Muse have on line widget store that accepts credit cards?
Does Adobe Muse have on line widget store that accepts credit cards?
Hi ,
You can find almost all the widgets available for Muse at https://creative.adobe.com/addons
or
https://www.adobeexchange.com/
And over there, for all those widgets which are paid, you can use your credit card to make the payments.
Hope this helps
Regards,
Rohit Nair -
Cannot buy item to my games even I used my credit card
I Cannot buy item to my games even I used my credit card,,, the "words written after I click to buy is "" need Apple itune support assintant".. Why like this? My games namely " order and chaos online"
We are fellow users here on these forums, we won't know why you are getting the message to contact iTunes Support. If you haven't already done so then to contact them :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption
(I've asked for your post to be moved to the iTunes Store forum, where you've posted is for questions about the iTunes U app.) -
My kids have downloaded tons of free games apps from iTunes. I need to free some iCloud space without having to upgrade my account. How do I delete those apps in the cloud?
Apps can't be deleted from iCloud as they only reside in the App store. Also, the apps themselves aren't taking up space in your iCloud account. They only thing in your iCloud account would be the app data that is backed up as part of their iCloud backup, but this generally doesn't use much space. You can check how much is being used, and eliminate specific apps from being included in the backup, by going to Settings>iCloud>Storage & Backup>Manage Storage on their device, tapping the name of their device under Backups, then checking the apps listed under Backup Options (tap Show All Apps to see them all). Turn an app to Off to exclude its app data from being backed up.
This article may be of interest as it discusses ways to manage and reduce iCloud storage: http://support.apple.com/kb/ht4847. -
HT1349 How do I permanently delete crap that my kids have downloaded onto my itunes?
How do I permanently delete crap that my kids have downloaded onto my itunes? It's synced with my phone now too. I just want to listen to the albums I've purchased and the cds I've downloaded. Help. Please.
When you delete one or more of your purchases from your library you should get an option to Hide purchases from iTunes in the Cloud. Selecting this option should prevent the items from appearing as cloud links or in the purchased section of the iTunes Store, however should you later change your mind you can visit your account and use the Manage hidden purchases link to restore them.
tt2 -
have downloaded OS6, iphone now not working. Won't activate and iTunes is saying no sim card. what do i do next?
sounds like your phone was hacked to work with your carrier. Now it is relocked to the rightful carrier. It cannot be reactivated without a SIM from that carrier.
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I have downloaded Games with iTunes to my PC, but I cant copy it to my iPad... It told me to authorize my computer, I have done so over and over again, but still cant copy and the message to authorize this PC keeps appearing..... Whats wrong?
This forum is for questions about Apple Remote Desktop, Apple's software for managing networked Mac systems, and hence not the best place for your question. I'd suggest asking in the iTunes for Windows forum.
Note, however, that iTunes has never been supported on the 64-bit version of Windows XP, so you're on your own to attempt to get it working.
Regards. -
So a while back i had got my iphone taken away and now that i have it back i cant remember the passcode and have disabled it now that im trying to sync with itunes for the first time ever and im trying to erase the iphone i am not able to because my iphone is off line and there no way for me to get in turn the wifi on because im locked out.PLEASE HELP ME
Ok, so just put into DFU Mode and connect it to your computer. Open Itunes an it will say that you need to restore. Click ok then follow the instructions.
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When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?
Hi Angela1313,
I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
iTunes Gift balances
http://support.apple.com/kb/ht5035
Learn more
Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
My family shares one apple id. Is there any way to make an apple id for each member of my family and have it all connected to the same credit card and have the same previous downloads open to download by signing in to each members personal apple id?
Hi cindy,
If you all have individual Apple IDs, then you would be able to dowload music from a shared iTunes library on a computer, but you would not be able to sign on each individual ID on an iOS device in order to download music purchased under the original Apple ID without a 90-day waiting period between sign-ons.
Here's what I mean:
If you were to sign on a new Apple ID on, say, an iPhone, and then were to purchase and download some music from iTunes, then you would have to wait 90 days before you could sign on the old Apple ID to that iPhone in order to download previously purchased material (and vice versa).
However, if all of the music purchased by that origjnal Apple ID is in an iTunes library on a shared computer, then you can hook up the device and selectively sync any music in that library to the device. You can also sign on any of the Apple IDs to that shared iTunes library and purchase music to be added to the library.
You would need to authorize the computer for each of the new Apple IDs.
Each of the Apple IDs would also be able to download that music purchased either by syncing to the iTunes library on the computer or by downloading it OTA on the device.
So, each Apple ID can download music, movies, etc. purchased with that Apple ID OTA to the device. Also each Apple ID can sync any music, movies, etc. that are in the iTunes library on the computer regardless of who purchased them.
The only other thing you would need to remember is that if an App needed to be updated, then the original Apple ID that was used to purchase that App would come up, and the password that goes with that Apple ID would be required to do the update.
Hope that helps,
GB -
I have always paid for apps with a credit card and now need to use an app store card but I can't get past the point where it keeps wanting my credit card updated. And can't used the app card number. Any advice???
I do NOT like using my credit card if I don't have to, and I went out of my way to go buy an Apple gift card, which I successfully redeemed into my Apple account. However, when I use the Apple "Cards" app, it will not let me use anything other than my credit card. I tried purchasing a card, hopefulling it would come out of my Apple store balance, but no such luck -- it came out of my credit card.
Apple is becoming more like Microsoft every day. -
I logged in to pay my bill via the app yesterday and my stored form of payment was gone. Since I wasnt at home I didnt have access to my checking account now nor a credit card. This is the first time in 14 years that my online account has had this issue and NO my stored card is not expired. My payment is now going to be late and i was going to get a new phone oin the Edge plan too. Am I going to get charged a late fee and does tgis affect my eligibilityafter 14 years of on time payments! And why did you wipe out my stored payment info?
Ratwurkz,
Oh my goodness! That is not what we like to hear. Were you able to log in online not through the My Verizon App? Did it show the card available in there? Is this the same card that you have used for past payments? Let's look a little closer.
RobinD_VZW
Follow us on twitter @VZWSupport -
Im using iphone 4 uk unlock , it has ios 4.2.1 and it does not have software update option.Now i want to update the phone with latest ios is it possible and tel me how ?
The update to iOS 5.0 & higher is an erase/restore deal, so make sure you follow the directions here to update your phone:
http://support.apple.com/kb/ht4972
iOS 7.0.4 will be installed. -
I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.
Please helpJodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma -
TS1424 I have downloads on my account that I DIDN'T buy. How do I fix this and get my credits back?
I have downloads on my account that I DIDN'T buy. How do I fix this and get my credits back?
If it is your Apple ID account you should know the answers...if you cannot remember, contact AppleCare at http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team, or the site from http://support.apple.com/kb/HT5699
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