HT201359 So the last two movies I have purchased from itunes will not let me open them but I have been billed. How do I get a credit?
please help me!!
If you are having problems opening or playing movies you purchased from iTunes you should try downloading them again. For information on how to redownload your past purchases, see: http://support.apple.com/kb/HT2519
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Until about three days ago my email program through yahoo/ATT was working fine. I can open the program, I can see the emails, but it will not let me open the emails to read them.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode -
Help!!! Ok, if they don't want me to buy stuff, then ok, I won't waste any more money on their products!!!
Try closing the App Store app (and iTunes if open) via the iPad's multitasking bar and see if it works when you re-open it : double-click the home button to open the taskbar, and then swipe or drag the App Store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
You could also do a soft-reset (i.e. a reboot) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear.
And try logging out and in via the Featured tab in the App Store app and see if that makes any difference. -
i have tried every possible way in os x utlility to restore or reload from my disk or backup and it will not allow me to do it. I have the original disk with 10.6 but i cant install from it. Please any help would be great as i have a 1200 paper weight
On the advice of a friend I installed and ran a program on my MacBook called 'IPSecuritas'. This has stopped my wireless network from appearing and disappearing, but I still can't connect. Would really appreciate some help with this.
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my iphone has just updated the lastest upgrade and i have lost my purchased ring tones they are still in my itunes but will not sync with my phone any help please
I also have this problem.
I downloaded all my purchased items from my phone to itunes.
I then upgraded my phone to the latest ios.
The ring tone appears in itunes and is showing on my phone when selected in itunes under devices BUT I cant find it anywhere on the iphone 4.
My son got an ipod for Christmas and it shows up on his!?
Anyone able to help with how I find the tone on my phone? -
I don't know how to fix my itunes so that it will play the correct song. I do not want ot plug my itouch into my computer because I'm afraid it will mess up my songs on my itouch, which are playing the correct song.
Once you successfully add you iTunes library to iTunes Match, you go to Settings>iTunes & App Store on your iOS device and turn on iTunes Match. Your iTunes Match library will then appear on your iOS device.
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Please Help!!!!
It helped earlier but it has come back again. I don't know what to do. I tried what you said earlier but this time even this is not working either. And quite intrestingly my phone won't turn off. I turn it off, it goes off and then restarts on its own and then keep giving the same message again and again.
Could it be a charging cable, is there any chance that the cable which was working fine one day could turn to be "incompatible" with iphone the other day????????
Please help -
There is a "wheel" next to the search bar on yahoo toolbar. Clicking on it usually opens up the icons (such as Facebook, yahoo mail, YouTube, etc). But it no longer opens up any of them.
thankyou. THANK you.
thankyouthankyouthankyou!
sorry about no screenie but the first option worked (at least so far!)
THANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOU -
I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
I updated my iPod and now, two movies, which were purchased in iTunes and have/show both HD and SD versions are no longer syncing to or playing on my iPod.
Which version of iTunes are you using?
What is your iPod firmware number as shown in the iTunes summary page?
Is there any error message when you try to sync the vidoes?
Have a nice day! -
The last few days I have been constantly saving my file. A couple of hours ago I renamed the file and then reopened my file a little while later, but the most recent work wasn't saved even though I'm sure I saved it before closing. What can I do? Also, when I have tried to email it to myself as a backup, the fields aren't populated when I open it up. Fyi, I have the free subscription.
Hi Constance,
As i understand your changes in the pdf were not saved...Are you still facing this issue?
Regards,
Rahul -
For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?
You can setup Mail for iCloud on the eMac.
Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password -
I have adobe reader. In the last few days I have been unable to open e mail attachments
Mark I have an Adobe reader and in the last few days I have been unable to download e mail attachments
What is your operating system?
What is your email client?
What is your Adobe Reader version?
What means "unable" - how do you try downloading attachments, and what exactly happens when you try? -
I have the 1st generation ipod touch i installed an update which now it is 3.1.3 version i was able to put my apps on it but when i want to use the apps it will not let me use them. What do i need to do?
Does it happen with the apps that came with the iPod?
Does it happen with all apps you have downloaded/installed?
Have you ried deleting the apps and redownload/install the apps? You will not be charged again if you are signed into the same iTunes account that originally purchased the apps.
Next would be to restore from backup
Last would be to restore to factory defaults/new iPod. -
I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? I try to add songs from my music into my phone section and it will not go... Plus the playlists on my phone are not updated on my iTunes phone on my computer. Its like it never updated. What am I doing wrong??
Iphone will sync with one computer at a time.
When you sync to another it will delete the current content.
Make sure you have copied everything from your old computer to your new one first.
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