HT201359 When you have been charged twice for same item, how do you get your money back?

When you have been charged twice for same item, how do you get your money back?

Morning Domangere,
Thanks for using Apple Support Communities.
Following this article refund will be an option.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario

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TS1424 Have been charged twice for same item. Why?

Downloaded a app to check a car purchase. It did not work so tried again. Now I have been billed twice but only received one app. Why?

If you clicked buy twice then you will probably have been charged twic - you can contact iTunes support here and ask for a refund for the second charge : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I'm being charged TWICE for one purchase, how can I get my money back for that second charge?

I bought an album and two songs which added up to about $13 and I went to check my credit card account and saw that itunes is charging me twice for that same thing along with an extra $1 for something else. One of the transactions is on 11/05/11 while the other one is on 11/07/11 and I only bought the album and songs once and I haven't bought anything else since then. I emailed them about it and they think it's an unauthorized purchase when it isn't I know that I bought the songs but they're charging me twice for that one thing. I've called them and they all said that I have to go to the customer services and that's didn't help so what do I do to get my money back?
This also happened before where they charged me twice but it was just 2 bucks so it was a big deal but this time it's almost $14 and I want that money back.

Here's a link to a procedure:
http://www.ehow.com/how_5590751_refund-itunes.html

HT1725 i don't have enough disc space for this movie. how do i get my money back?

I tried to rent a movie but I don't have enough disc space. How do I get a refund?

Hey veo1,
I found the following information about that error message:
These messages occur if permissions are incorrect on your designated music folder or on a folder inside your designated music folder. Permissions are settings that determine who can read, write to, or execute a file or folder on your computer. Every file and folder on your hard disk has an associated set of permissions.
Look here for help in correcting the permissions on folders:
OS X:
Troubleshooting permissions issues in OS X
http://support.apple.com/kb/HT2963
Sincerely,
Delgadoh

TS1424 I purchased songs from an EP then bought the album once it was released and have been charged twice for the same song when I already own it. How do I get refunded?

I purchased songs from an EP then bought the album once it was released and have been charged twice for the same song when I already own it. How do I get refunded?

Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

HT3702 i was told that the purchuse failed so why was i charge twice for the one transaction and there are more then one of them i have been charge twice for each of them i would my money back for each of the double tranactions thank you

i have been charge twice for each of the tranactions i made and i would like them back thank you

Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck

HT204088 I have been charged twice for a single transaction

Hi
I have been charged twice for an App I downloaded yesterday
Item
Developer
Type
Unit Price
Auto Trader Mobile, Vehicle Check
Report a Problem
Auto Trader
In App Purchase
£3.99
Auto Trader Mobile, Vehicle Check
Report a Problem
Auto Trader
In App Purchase
£3.99
Order Total:
£7.98
Please retain for your records
Please See Below For Terms And Conditions Pertaining To This Order.
iTunes Store
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Answers to frequently asked questions regarding the iTunes Store can be found athttp://www.apple.com/uk/support/itunes/store/
<Personal Information Edited by Host>

It is possible that you accidentally double clicked the order in some way, some how processing it twice. Clearly you don't need two copies of the same magazine and it is unlikely Apple will not refund you.
On the receipt there should be a section asking you to report a problem. I suggest you do just that and the matter will be resolved.
Something to read ....How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

HT204088 I have been charged twice for an app subscription.

I have been charged twice for an app subscription thinking that I would get two months but I didn't. How do I dispute?

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204266 I have been charged twice for downloading an app what do I do?

I have been charged twice for downloading an app and it wasn't the cheapest of spa- how do I resolve this?

There is a link "Report a Problem" on the email order receipt sent to you from Apple..
S

HT3702 I Have been charged twice for the song download.

Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.120.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-04:00:41:48.
Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.60.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-02:00:38:24.
I have been charged twice for one album download.
Regards,
Kindly resolve it ASAP.

I was charged twice from my credit card. I have not downloaded any apps too. But still i was charged twice. Can someone confirm y was that charge? i do not find the details on my iStore account also.
Thank you for using your HDFC bank CREDIT card ending XXXXfor Rs.60.00 inITUNES.COM at APPLE ITUNES STORE-INR on 2013-06-30:00:38:24.

I have been charged twice for an app that I downloaded - does anyone know how to complain as they dont answer their phone after half an hour of waiting

I have been charged twice for an app that I downloaded - TOM TOM Traffic does anyone know how to complain as they dont answer their phone after half an hour of waiting and the website is useless to try and find contact details
The Chat on line guy was hopeless too

thanks. yes i am aware of the VoiceOver feature but it is NOT the solution to my problem. as you said, it is a solution to a different set of issues. i want the text to speech ability because i there are books i need to read but do not have the time to sit down and read them and have become used to listening to them read to me either by a professional human reader or with the text to speech software on the Kindle.
I think Apple makes the best audio devices but i am really disappointed in this inexplainable shortcoming. if apple can give us siri they ought to be able to design a nice little button that i can push to turn on text to speech while i am in a document, book, magazine or webpage. clearly it is possible as apple has added the "reader" button in safari to have web pages dropped into the reader format.
thanks for your suggestion though, it is what everyone suggests but it does not address the issue.

HT204266 What can I do if I have been charged twice for an app

I have been charged twice for an in app purchase whilst playing the sims. Can I be refunded? If so how? Charged £3.99 twice.

Get a refund
http://www.labnol.org/software/itunes-app-store-refunds/13838/

Hi! I have been charged twice for an in-app purchase. Who do I contact?

Hi! I have been charged twice for an in-app purchase. Who do I contact?

Contact iTunes Customer Service...
Use this Link > Apple Support iTunes Store Contact

I have been charged twice for a service. Whom do I call?

I have been charged twice for a service. Whom do I call?

There are Chat and Phone options available to Paid subscribers. See: http://www.adobe.com/support/acrobatdotcom/supportinfo/paid/

I have been charge twice for the same app please help

I have been charge twice for the same app please help, I have look for help but no luck,

Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us

HT201359 When you have been charged twice for same item, how do you get your money back?

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