HT201359 Why am I being charges almost $16 and almost $6 when All I've ordered is ONE song???? How do I cancel the transaction???
Why am I being charges almost $16 and almost $6 when All I've ordered is ONE song???? How do I cancel the transaction???
http://www.apple.com/support/itunes/contact/
Similar Messages
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Why am i being charged dollars when i did not buy anything!
why am i being charged ($1.05 on several occations ) when i did not buy anything, just downloaded free apps and sometimes i have updated few of those free apps.
all i see is charges our of no where! it doesn't happen every time i do a free download (games. etc,,).. and am sure what i download is from 'top free
i have a susption that it happens when i update some of my free apps, because some times the charges are more than $1.05,, but rather 3,4,5,6,7!!!
please explain, i can't figure out whats happening !why am i being charged ($1.05 on several occations ) when i did not buy anything, just downloaded free apps and sometimes i have updated few of those free apps.
Apple "veriifes" your Apple ID account information everytime you download media whether free or paid thus the authorization hold. Your account will be credited the amount of the holds usually within 24 to 48 hours.
Read here > iTunes Store & Mac App Store: About credit-card authorization holds -
Why am I being charged for data when connected to wifi AND not using my phone?!
WHY am I being charged for data that I'm not using? At times when I'm asleep AND my phone is connected to wifi?! This happens at really specific, alternating times like 9:54 pm every day, or 12:01 am, 6:01 am and then 12:01pm and 6:01pm. When I called I was told "maybe your wifi at home is disconnecting" or "maybe your phone is connecting to atnt or sprint". It's not possible that my phone is disconnecting from wifi every six hours on the dot and, at that exact time, I'm always using data. I find it hard to believe that I live in a HUGE city and my phone magically connects to other networks and I NEVER notice this. Verizon is full of LIARS (and maybe’s) and I'm not convinced that these data charges are a coincidence. I was told to turn off my cellular data to see if the problem resolves itself. Why should I alter my daily life when Verizon is clearly the one with the issue? I hope there's a class action lawsuit because Verizon is trying to get over on everyone! I need answers!
Hello NotHappy101,
I think it's quite odd that your data usage is at very specific times. We can certainly take a closer look. Please reply to my Direct Message, so we can get some additional details.
Thanks,
MichelleH_VZW
Follow us on Twitter @VZWSupport -
Why am i being charged twice for 11.04 and 11.46 when I did not purchase those songs, I used an itunes card 25$ and I still have 0.04 cents left?
I couldnt redeem w/o an apple ID so when i did it asked for a credit card. And I want to discontinue and remove my account from itunes but it wont let me, there is no account discontinue or removal of accountBecause too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
W. Raider wrote:
Repairing permissions doesn't fix it.
I reverted to the previous version, 11.0.2.
1. Quit the new crash-prone iTunes.
2. Delete the app.
3. Restore v. 11.0.2 with Time Machine.
4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
7. Launch the older version of iTunes.
My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library. -
Why is Itunes being charged to my phone for integration?
why is Itunes being charged to my phone for integration?
No idea what this question means.
What are you asking? -
Why am I being charged more than $3.00 per month?
Why am I being charged more than $3.00 per month?
The taxes would make sense, except that the song cost .69 cents and I was charged .77 cents. Even if the additional charge was due to taxes, it should have only cost .74, maybe even .75 if it was rounded up. So I am still being charged 2-3 cents more and this isn't the first time this has happened. I was charged $1.03 more for an album than it cost originally. At first I thought itas because I had bought a couple of songs from it and then decided to buy the album, but I clicked on the "complete my album" button, not the "purchase album" button. The cost for the album was $12.99 and the cost for completing my album was supposed to be $10.99. I know that 3 cents isn't much of a difference, but when you consider how many songs I've bought from iTunes, it makes quite a difference. Thanks for replying and I did think about this as a possibility, but the math is not adding up.
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Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?
You've checked the purchase history on your account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
There are instructions on this page for viewing / managing / stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
If nothing shows on your iTunes purchase history (you don't have a Mac and have any purchases in the Mac App Store), and you only have the one account, then you should contact your card issuer.
If something does show on your history but you didn't buy it, and nobody else has access to your account or devices and made the purchase, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Why people are being referred to iTunes Terms of Sales when unable to make purchases and how it can be resolved????
Tianechet Longchar wrote:
"Your purcahse could not be completed. Please contact support".
Thats the error message when trying to purchase
I see nothing there that is referring you to the Terms of Sale. You're being told to contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
Why are we being pushed to upgrade to iOS 8 when it isn't compatible with Maverick?
Why are we being pushed to upgrade to iOS 8 when it isn't compatible with Maverick? I just tried to open an iCloud document after upgrading to iOS 8 in all my Apple smart devices and OSX 10.9.5 on my MacBook Pro, only to be told that the new iCloud isn't compatible with Maverick and that I should upgrade to Yosemite. Problem is, Yosemite is only available as a Beta and won't have a public release until Oct. 21. Why would Apple cut its users off from iCloud like this?
plotdot wrote:
Checking with my better half, I'm now even more perturbed. According the the iCloud Drive FAQ, it's compatible with PCs running Windows 7. The current Windows OS is 8, which means Apple made iCloud backwardly compatible with Windows, for PC users, but not for its own customers. That *****.
iTunes customers are Apple customers, what are you going on about? -
SO CRAPPY!!! SO FED UP WITH VERIZON!! WE ARE GETTING SCREWED OVER!! I am being charged for 3 GB that apparently Verizon hadn't caught up on that I had used!! The last night of my cycle I called and checked and I had .5 GB left and right before midnight when the cycle ended it caught up on 3 GB!! I now have to pay for this data I know I did not use! I never have my data on!! Now it says I used 7 GB last month!!!
Data usages are always estimated...I don't believe any carrier post data usage in real time. I've had my data increased due to a large chunk being unaccounted for at the time of my cycle. Thankfully when I'm billed for it...it has never pushed me over my limit.
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Why does my photoshop keep giving black and white lines when I use my lasso tool?
why does my photoshop keep giving black and white lines when I use my lasso tool? It has never done this before last night. It filles the Whole lasso seleted box with (what it almost looks like) black and white caution lines. then when I go to zoom out, my zoom option starts to mess up where you cant click and move your mouse to zoom in/out with ease but where you have to click to zoom out (many times).
Can ANYONE help me?I am using CS5, WIndows 7, I am not sure how to tell if my drivers are up to, and I am more than happy to screen shot it.
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Why has my monitor suddenly begun to have a moiré pattern all over – it is even showing up on my icons on the dock? It appears to be very thin bright green vertical lines. I have a 2007 iMac which is running 10.6.8. What does this mean? I've attached some screen shots below.
Also experiencing some funky issues with my wireless keyboard. With new batteries, it will just stop functioning. Certain keys intermittently won't work. Also the fans go on as soon as I turn the computer on - some times they stay on and sometimes they don't. Ever since upgrading the operating system - I've been having many issues with this iMac. Not happy. Any answers out there?Thanks for your reply LexSchellings, There is no disc in the drive and I went through the suggestions you put forward on the phone with Apple support without any luck. I can put a disc in but it pops straight back out again without registering on finder.
The idea of using an external drive was to enable me to avoid the cost and loss of productivity whilst machine in repair... if I have to take it in to get the old drive removed than I might as well have a new internal drive put in, although I do worry about the reliability of these apple drives given my experience with this one coupled with my limited online research ... on line forums seem to be full of people with the same problem (although perhaps searching such forums is bound to make it seem a common problem as users with perfectly working machines are less likely to post (?)) Your reply suggests that no external drive will work whilst the existing drive is in place.
As a postscript: I do realise that this is a user forum ...my secondary question was asking if anyone knows how to put forward a case/complaint to Apple... I can't find a link on the support page that would enable me to do so and I was wondering if anyone on this user forum had any ideas/experience.. -
Why does 'User not registered for online use' show up when I try to import a cd into itunes? None of the cd info shows up either.
Well, the format I upload from the camera is "video clip" or "video for Windows"...sometimes I've converted them to avi format, too. But as I said, it never even lets me get that far...I never get to even select a clip. As soon as I tell the program to "import/clip" it freezes up before I can even go to the folder that the clips are in. It has only begun to do this recently, and I'd never had any problems like this before. Last night I tried it again, and I clicked "open composition", and it froze when I did that too.
I'm not sure how much more specific I can be about the details of the clips, since I'm positive it has nothing to do with the clips themselves...I'm running Windows XP, though...Home Edition Service Pack 2, Pentium 4 CPU 2.80GHz, with 504 MB of RAM. I have had the automatic updates turned on since I did my last reformat a couple of weeks ago. Could it have something to do with some kind of an update it may have done? -
I'm recieven charges for a magic piano app every month from itunes store how do i cancel the supposed service?
There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
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Hi, i want to ask why i am unable to log in my twitter acc when using my itouch safari. It tend to go back to the log in page. Can someone please help me?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>Safari and Clear Cookies, History and Data
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
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