HT201363 681917320

If you forgot the answers to your Apple ID security questions

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102437)

Similar Messages

  • HT201363 I've changed my security questions, but when I try to make a purchase it still asks for my OLD questions ?

    ive changed my security questions but when I try to make a purchase it still asks me to enter my old questions.. Why is that ?

    The new questions show on your account on http://appleid.apple.com ? If they do then try logging out and back into your account on your phone (assuming that is where you are trying to purchase from) and see if the new questions then show on it.

  • HT201363 I am receiving an authentication request at launch on my desktop. I am unable to satisfy the password and then it freezes. Uninstalled and re-installed yesterday and have same issue. I think it is a podcast feed, but cannot delete

    I am locked out of my Itunes. When I launch on the desktop I receive an authentication request from www.podshow.com that I cannot satisfy with password. Actually i don't ever remember giving them a password. When I cannot satisfy the password it locks up my screen. When I went to the website listed I could not satisfy the password to even get onto the site. I am pretty sure it is a feed, how can I delete it and get back into my itunes? I uninstalled and re-installed yesterday- same issue

    Hi,
    This forum is for general questions and feedback related to Outlook for Windows. Since your question is more related to Outlook for Mac, I'd recommend you post your question to the Outlook for Mac forum:
    http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Steve Fan
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

  • HT201363 I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fi

    I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105412)

  • HT201363 i need help on how to reset my phone, i have forgotten my restrictions code and without it i cant reset my phone, how can i do it?

    please help

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • HT201363 Sir/Madam,  can I ask for help to know what's my secret questions and answer in my apple ID? Coz i'm not the one who make my apple ID when i first buy my phone. I can't ask my friend On what he put in my secret questions coz i'm already here in p

    Sir/Madam,
    can I ask for help to know what's my secret questions and answer in my apple ID?
    Coz i'm not the one who make my apple ID when i first buy my phone. I can't ask my friend
    On what he put in my secret questions coz i'm already here in philippines right now and my friend who made my apple ID is still in bahrain.. I wish i could get a feedback through this matter. Thanks and i'm kyztle Romanes . Thanks you so much i wish i'd get any feedback to your side.. I wanna purchase a builder in my clash of clans account coz my clanmate philip sent me a gift card for 25$ that's why i need your help.. Thanks again Apple company..
    Sent from my iPhone
    On Jan 1, 2014, at 4:53 PM, iTunes Store <[email protected]> wrote:
    $25
    Buy that builder
    Philip sent you an iTunes Gift
    You can redeem this gift on your iPad, iPhone, iPod touch, or on your computer using iTunes. Once you redeem your gift and verify your Apple ID, you will be credited with $25 and can purchase the latest music, apps, and more.
    Valid only on iTunes Store for U.S. Requires iTunes account and prior acceptance of license and usage terms. To open an account you must be 13+ and in the U.S. Compatible software, hardware, and Internet access required. Not redeemable for cash, no refunds or exchanges (except as required by law). Code may not be used to purchase any other merchandise, allowances or iTunes gifting. Data collection and use subject to Apple Customer Privacy Policy, see www.apple.com/privacy, unless stated otherwise. Risk of loss and title for code passes to purchaser on transfer. Codes are issued and managed by Apple Value Services, LLC (“Issuer”). Neither Apple nor Issuer is responsible for any loss or damage resulting from lost or stolen codes or use without permission. Apple and its licensees, affiliates, and licensors make no warranties, express or implied, with respect to code or the iTunes Store and disclaim any warranty to the fullest extent available. These limitations may not apply to you. Void where prohibited. Not for resale. Subject to full terms and conditions, see www.apple.com/legal/itunes/us/gifts.html. Content and pricing subject to availability at the time of actual download. Content purchased from the iTunes Store is for personal lawful use only. Don’t steal music. © 2012 Apple Inc. All rights reserved.
    Apple respects your privacy.
    Information regarding your personal information can be viewed at https://www.apple.com/legal/privacy/.
    Copyright ©2014 Apple Inc. All rights reserved.
    <Email Edited by Host>

    It is a phishing attempt to get your Apple ID and Password.
    You should forward it to Apple : [email protected]

  • HT201363 Well my used to be best friend used his email to make answers to my account since I never made one yet, how can I stop him from being connected to his email for my apple id account witch I can access from my email but can't download stuff anymore

    I just want to remove his email from apple id and change it to my other email so I can have my secuity answers for my Apple Id account. Plus it says
    Forgot your answers? Send reset security info email to S•••••@hotmail.com. That email is my used to be best friend's account.P.S I didn't set up security and answers at all, he's using my account so he can only downlaod stuff and I can't..! how can I also disconnect him from using my account from his 2nd gen Ipod Touch...?
    Message was edited by: Canadalover999

    Hi Canadalover999,
    Thanks for visiting Apple Support Communities.
    In this instance, you may want to contact Apple for help with your Apple ID:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Regards,
    Jeremy

  • HT201363 How do I set up a recovery email, if my Apple id and everything else is already made?

    I need help, i can't remember what my security answers are to the questions. Apparently when i made my apple ID i wasn't smart enough to put a Recovery email. How can i set a recovery email up, if my Apple ID and everything else is already made.

    Rescue Email and Security Questions
    http://support.apple.com/kb/HT5312
    Apple ID Manage Account
    Go to My Apple ID and click Manage your account."
    More Info here >  Frequently asked questions about Apple ID

  • HT201363 my i phone was dropped and i changed its battery now i need to activate it but  i forgot my apple id and password who can unlock my i phone 5 with IOS 8.1.3

    my i phone was dropped and i changed its battery now i need to activate it but  i forgot my apple id and password who can unlock my i phone 5 with IOS 8.1.3

    Use the links provided.
    Recover your AppleID via https://appleid.apple.com/
    Reset your password via iforgot.apple.com
    If the iPhone is asking for an AppleID you do not recognize, the iPhone
    is Activation Locked. Only the person who initiated the Activation Lock
    can remove it. There is no workaround for Activation Lock.

  • HT201363 My iPhone, iPad and iPod are all associated with the same Apple ID.  How can I remove the iPod and associate it with a new Apple ID without affecting the data on the other devices (note: there is no data on the iPod I want to keep)?

    My iPhone, iPad and iPod are all associated with the same Apple ID.  How can I remove the iPod and associate it with a new Apple ID without affecting the data on the other devices (note: there is no data on the iPod I want to keep)?

    Very simple.  Turn off Find my iDevice, then  Tap Settings, General, Erase, Erase all content and settings.

  • HT201363 My Apple ID is hacked by someone so how can I stop it . It's really urgent

    I Got notification in my mobile from which I come to know that my Apple ID is used by someone else. Pls help me as fast as you can so I can stop fraud

    go to settings, icloud, then click on your name, then change your password

  • HT201363 How to fix the birthday on my apple id?

    How to fix an incorrect birthday on my apple id in iTunes on my computer

    Hi
    a. Turn on Advance tools
    b. Select the photo in Your movie project
    c. click on the small symbol top right hand corner of the clip - like two angles, one ontop of the other
    and You can now select Adjust - from  Adjust / Crop / Ken Burns
    Now it will fit.
    Yours Bengt W

  • HT201363 I would like to log into an old Apple ID account and forgot the password but it is no longer active and I forget the answers to the security questions. How do I log in?

    I Want my music from my old Apple ID account but I can't remover my password and the email is not active so I can't log onto it. I don't remember my security question answers. What should I do? Am I logged out forever?

    You need to ask Apple to reset its security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (115690)

  • HT201363 Erased ipad to give to my wife now it wont let me activate (we share the same id)

    I Purchased a new ipad air for my self and wanted to give my old ipad 3 32gb to my wife (she currently has ipad 16gb with no space). we share the same apple ID.
    I backed up my old ipad then erased all settings (I did not log out of the cloud of switch off find my phone). Now when i switch on my old ipad it says this device is logged in and i can clearly see it is my ID but when I enter the password which is correct is states this user cant activate this device.
    if I login to Icloud my old device does NOT appear at all in find my phone however when I look at settings the device is displayed (serial No.s match and states it is logged in.
    If I check the status of the Ipad it states it is locked.
    Please Help

    If you want to sell or give away your iPad, make sure you erase all content and settings:
    Go to Settings > General > Reset, then tap Erase All Content and Settings.
    This will completely erase your device and turn off iCloud, iMessage, FaceTime, Game Center, and other services.
    If you're using iOS 7/8 and have Find My iPhone turned on, your Apple ID and password will be required. After you provide your password, the device will be erased and removed from your account so that the next owner can activate it.
    http://support.apple.com/kb/HT5661

  • HT201363 How can i log out from game center? im using iphone5

    Please help, thank you

    Hi danleo!
    Here is an article that can tell you how to log out of Game Center:
    Using Game Center
    http://support.apple.com/kb/ht4314
    You can change the account you are signed into by:
    iOS: Tap Settings > Game Center.
    OS X: Click the Me tab in the Game Center app and click on your Account.
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

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