HT201363 can I enter a rescue e-mail address to an existing account ?

Can I enter a rescue e-mail address to an existing account ? so I can reset the security questions

Not after forgetting the answers. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104069)

Similar Messages

  • TS1645 I want to change my ID and when I try to it says that that e-mail cannot be used for my id because it is my "rescue" email address. How can I change my "rescue" e-mail address?

    I want to change my ID and when I try to it says that that e-mail cannot be used for my id because it is my "rescue" email address. How can I change my "rescue" e-mail address?

    Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID," and sign in.
    With the Name, ID, and Email Address drawer selected, click Edit next to Apple ID and Primary Email Address.
    Enter your new email address.
    Click on Password and Security;
    Answer the security question;
    Delete your email from rescue address;
    Do logout and login again into manage your apple id;
    Go back to Name, id and email address;
    Change your primary email address;
    Verify your email address.

  • HT201363 I want to change rescue e-mail address but now i can't enter yahoo.co.kr site

    Hi. i'm korean. may be you know the YAHOO Korea e-mail service is done in korea country. and my rescue e-mail is ****. Please i want to change rescue e-mail address but now i can't enter yahoo.co.kr site. Please check quickly somebody use a my account card
    <Email Edited By Host>

    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • Can I add a second e-mail address to my iCloud account?

    I already have an iCloud account with one email account.  Can I add a new email account?

    No.  Each iCloud account only has a single iCloud email account.  (You can add additional alias addresses within this account but they will all deliver email to the existing inbox.)

  • HT5312 My e-mail account has been frozen for security reasons.  I do not have a rescue e-mail address on file so when I try to use "forgot" it goes to the e-mail address that is frozen.  How can I gain access to my e-mail address

    My e-mail account has been frozen for security reasons.  I do not have a rescue e-mail address on file so when I try to reset my password the instructions are sent to the e-mail address that is frozen.  How can I get Apple to remove the frozen status from my e-mail account?
    <Email Edited by Host>

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • I am changing ISPs and will be dropping two email addresses I use as AppleID's.  Can I keep them as AppleID's and use a rescue e-mail address from a new ISP?  What are the downsides if I have an iCloud address as an alias under one of those addresses?

    I am about to change internet service providers and will be dropping two e-mail addresses that I use as Apple ID’s.  One is used solely for iTunes and the other is used for iCloud, mail, calendars, etc.  The second has two iCloud email address as aliases.  I will be going to a new ISP and will establish an e-mail address from that ISP as a backup in case the iCloud addresses are not available. 
      It has been suggested to me that I should continue to use the e-mail addresses from the old ISP as my Apple ID’s.  And that I use the e-mail address from the new ISP as a rescue e-mail address for those Apple ID’s to get any communications relating to the ID’s. That seems like a simple and straight-forward way of handling the change and would minimize the chance of complications from changing the Apple ID’s.  But, are there any downsides to handling the change in this way?  If so, what are they?

    You can continue to use them as Apple ID's, change the rescue address (as you know)
    You can use your iCloud address, but it won't be an alias, it's a full email address.

  • HT5312 How can I change rescue e-mail address

    hi, pls. advice how can I change rescue e-mail address. I totally forgot security info answer.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How can I change my rescue e-mail

    Hi,
    I forgot my security answers and I tried to reset them but it got sent to my rescue E-mail, the problem is that I can't remember the rescue E-mail or password.
    so, how can I change my rescue E-mail.
    I tried to connect to support team but it didn't work.

    You won't be able to change your rescue email address until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT1349 Just bought my ipad.  Can't verify my apple id, because i entered the wrong e-mail address.  How can i correct my apple id to my right e-mail address?

    Just bought my ipad. I can't verify my apple id, because i entered the wrong e-mail address I  set up.  How can i correct my apple id to my right e-mail address?

    If you are talking about your Apple ID - go to Settings>Store>Apple ID - tap the incorrect ID and sign out. Then sign in with the correct ID.

  • I entered the wrong e-mail address on my new IPAD how can I change it?

    I just got an IPAD 2 and during set up got ahead of myself and entered the wrong e-mail address.  It won't let me back to correct this.  Please help!

    If you are talking about your Apple ID - go to Settings>Store>Apple ID - tap the incorrect ID and sign out. Then sign in with the correct ID.

  • HT1918 How do I change my RESCUE e-mail address, which,now thatI've moved, happens to be the same as my NEW e-mail address?

    How do I update my e-mail address which is the same as my RESCUE e-mail address?  I have moved and cancelled my old ISP and any associated e-mails with them, and moved my email address to GMAIL.  It happens to be the same as my original Rescue email so I need to change the RESCUE email address and you don't give me that option on the Account/E-mail Change page, you just keep kicking me back to "Your email address can't be the same as your Rescue email address" and leave me hanging!

    To change your rescue e-mail goto
    My Apple Id
    Then login and goto security
    There should ask you for your security questions answer them and it will take you to a page where you can change them
    On that page their should be an area that says "Rescue E-mail"
    Click delete or change (if you click change type new rescue e-mail you want)
    After that click save
    Then you can change your primary e-mail.
    Hope this helps

  • HT5312 Please help me.  How do you add a rescue e mail address to your account  ?  The article didn't help.

    I cant change my security questions because I do not have a rescue e mail address.  I can't add the email. What are the steps to do so..

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87031)

  • I have entered a wrong e-mail address so cannot verify my i phone? how do i enter my correct email address

    I have entered a wrong e-mail address on my sons i phone so I cannot verify it to enable my son to start using his phone, How can I change the e-mail address?

    Entered wrong where...app store...iCloud?

  • HT201342 How can I add an e-mail address to my existing icloud addresses?  I currently only use one and I would like to ad two more?

    How can I add an e-mail address to my existing icloud account?  I curently only use one of the three.

    Each iCloud account only has a single iCloud account.  If you want, you can add up to 3 alias addresses that will receive email in the same iCloud inbox, as explained here: http://support.apple.com/kb/PH2622.

  • How can you use the same e-mail address for multiple ipads?

    I have two iPads.. an iPad and an ipad 2.  I registared my new ipad 2 and now my old ipad is will not let me log on and is telling me that my e-mail address is already in use.  how can you use the same e-mail address for multiple ipads?

    And by using the same Apple ID you can also share purchases.  If you have a different Apple ID for each iPhone then you can't share purchases.

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