HT201363 cannot play music purchase on an old itunes acct. the email was deleted related to hacking

cannot play music associated with my old itunes acct because email address was deleted related to hacking

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Cannot play music from library. URL/itunes/win/1.5/was not found on this server

CAN NOT PLAY MUSIC FROM LIBRARY. MESSAGE READS URL/ITUNES/WIN/10.5/WAS NOT FOUND ON THIS SERVER.
APACHE/2.2.3 (Oracle) Server at help.apple.com Port 80

I have the same problem, where iTunes seems to work OK, but the server where they maintain their help files is not available. It looks to me like Apple keeps all their help information on a server named help.apple.com, and the people that maintain that server have not gotten around to creating the appropriate help folders for iTunes 10.5. If you go to http://help.apple.com/itunes/win/10.4, you find the help for 10.4. Maybe it's the same as for 10.5, and maybe not.

I cannot play music with my slideshows. I setup the music but it does not play, even with my older slideshows I hear no music.

I cannot play music with my slideshows. I setup the music but it does not play, even with my older slideshows I hear no music.

This category is for iPod shuffle. Is that the type of iPod you have, because your description of the problem does not sound like it's about a shuffle? If it's not a shuffle, what is the iPod model...?
There is music there and I can play it connected to laptop.
Are you doing the playing using the iPod, or are you playing the music using iTunes on the laptop?
All mucis icons read "No music" and this is not correct
Do these icons with "No music" appear on the laptop's screen, or on the iPod's screen

Cannot play songs purchased on an old email account.

I have an old email account (I still have access to it) that I used to buy lots of songs from the iTunes store. For some reason, I cannot play those songs anymore. I have reset the password so that I can remember it but I am still not allowed to play these songs. I am not talking about a couple of songs...I am talking about hundreds of them. Please..I need help!
Thanks!

Authorize the computer for the account.
Store > Authorize Computer.

Apple made me change my ID, now I cannot play music purchased with old ID's

So, first iTunes let me purchase with my aol.com ID. Then made me make up a new one. Now, had me go back to aol.com and I cannot play my music previously associated with that ID on my iTunes. It asks me to authorize the computer, which I did, and then asks me to do it again and again and again.
I have signed in/out. I have looked for the music on my history of purchases and cannot find the old music anywhere. I tried signing in with my old ID and that did not work. When I hit info on the songs I can see when and with what ID it was purchased so I know it is with the old ID. Grrrr. Any suggestions?

Have you tried....
Using the old ID and password? Sign into the old ID and use that password to delete the account.
Using the new password and see if it will accept that one?

Cannot play music purchased under old apple id after new hard drive installed

Replaced crashed HD and used Time Machine to restore to 10.7.5. Had changed my Apple ID a while backe (couple months). Now music purchased with old ID will not play, asking me to authorize under old ID, have no idea what the password was and the email address is no longer valid, so...how do I rgain access to those albums purchased under old ID? It plays on my iphone fine.

You may still be able to reset the password to your old Apple ID via iforgot.apple.com.
The old tracks will continue to play on the iPhone as long as they are on it but you may find they get deleted if you try to sync with your library while it isn't authorized for your old ID.
See also Recover your iTunes library from your iPod or iOS device.

Help - Cannot play music purchased from iTunes store

HI,
Hoping someone can help me. I cannot play any music I have purchased from the iTunes store on my Macbook Pro or iMac at home however I can play the tracks on my iMac at work. This occurred after I reinstalled Leopard on my main iMac at home. Here are the steps I have taken so far to try and resolve:
1 - Deauthorized all computers
2 - Reauthorized all computers
I recently copied the music library from my home iMac to the work iMac and laptop they are all the same files now, not different versions. Essentially I'm playing the same file on each machine and all machines are authorized.
If I select a purchased song at home or on my MacBook Pro, a window opens saying I am not authorized, blah blah blah. I input my details which I know are correct. The message tells me the authorization was successful but if I click on the song, the window opens again telling me I'm not authorized - ARRRGHHH!!
BUT the weird thing is, the files all play on my work iMac. This is the only device that hasn't changed recently - the home Mac is a new OS restore and the MacBook Pro is about 2 months old, but if I've authorized them I don't understand why they won't play.
Trying to contact iTunes support it impossible so I thought I'd see if anyone else has suffered a similar experience?

I have the SAME problem and it's driving me INSANE!! I contacted an iTunes person and she's trying to help me but it didn't really help much... The stupid authorization prompt won't stopp popping up and I'm about to throw my computer out the window... It will sync and everything, but before it's done it will say some of my songs weren't copied to my iPhone because I'm not authorized, even though I AM. It's highly depressing... I really want to fix this problem. I thought it was just my computer because if just recovered from a major virus that we fixed, but what you explained is Identical to my problem. If you find a solution, please tell me! Thank you very much.

Cannot sync music purchased on AppleTV to iTunes with 2.0.2

Prior to 2.0.2, music purchased through AppleTV would sync just fine with iTunes (Windows XP). Now, music purchased through AppleTV after I updated to 2.0.2 does not sync with iTunes, nor does it show up in the "Purchased on AppleTV" list in iTunes. Interestingly enough, an interactive booklet associated with one of the albums synced just fine while the music did not.
I've authorized, deauthorized, logged out, logged in, updated iTunes, pretty much everything I can think of. I'm using a wired network and have disabled all firewalls. The purchased music lists and plays just fine through AppleTV.
Not sure if this is related to the other recent sync problems I've read here. Any ideas?
-Ben

The lack of an ability to browse AppleTV files and drag and drop into a folder/iTunes or wherever would be so handy in situations like this. If you have a technical issue like this and things won't transfer 'automatically' theer would seem to be no way to pull them over manually.
A couple of weeks ago I came home to find all my synced material and direct AppleTV purchases deleted from AppleTV - I had done nothing to cause this and the box was empty of media - fortunately the purchass had synced back the night before automatically, but had they not done so I would have lost them.
I haven't bought anything via AppleTV since. It's fine to purchase via iTunes but defeats the point of Take 2 user interface, and you couldn't rent HD via iTunes either.
I would send some feedback to Apple about this occurrence as it is not a good user experience that makes you trust AppleTV's purchasing and reverse syncing to iTunes. How on earth are you supposed to listen to purchasdes on an ipod/PC/Mac/iPhone if they're stuck on the AppleTV?
http://www.apple.com/feedback/appletv.html
AC

Can't play music and be on old network at the same time?

I just want to use this device to play music and connect to my original wireless network. I assume since I'm not using an Airport Extreme to connect to the internet then I can't get the Airport Express to connect either. I can't listen to music and be online at the same time the way it is currently configured. Is there another way to set this up so I can connect to my airport on itunes and play music while being on my other wireless network?

Try Doing a hard Reset your Express and go through the setup procedure again.
This time making sure your joining your existing network.
Powerbook G4, MacBook Pro, Mac G5, Mac G4, Mac Mini Mac OS X (10.4.8)

HT1349 I have multiple Itunes accounts I would like to recover and merge the music purchased if possible. Some of the email accounts are no longer active. who can help ?

I have several old I tunes accounts I would like to re-cover the music from, and possibly merge all into one current account.
How , if at all can this be accomplished?
The accounts have email addresses no longer usable .
Is there a specific Apple I-Tune support group I can be directed to?

Apple IDs cannot be merged. You can change the email and name of an ID, but not merge it with another. See http://support.apple.com/kb/HE37.

I have 2 iCloud accts. One is old iTunes acct, the other is a MobileMe acct. I bought extra space and iTunes Match on the iCloud acct using my original iTunes ID. Now my phone will not let me turn on iTunes match cuz it defaults to the MobileMe iCloud ID.

I have 2 iCloud accounts. One is my original Itunes acct apple ID, the other is a MobileMe acct ID. I bought extra space in icloud on the original apple ID, and I bought Itunes Match on the original apple ID. My default icloud acct on my Mac is the original ID, but for some reason my contacts are sync'd to the MobileMe ID, and when I try to turn Itunes Match 'on' my Iphone, it defaults to the MobileMe acct, but my Itunes Match is purchased on the original apple ID. Help!

Have you tried repairing disk permissions : iTunes download error -45054

Won't allow me to play music purchased by an old email address, even though my computer is authorized

I have a ton of music that I purchased when my Mac account had a yahoo email address. I've updated my account to include my current mac address. iTunes won't allow me to play any of the old music, and it asks me to sign in with my yahoo address version of my account - which doesn't exist anymore. So I authorize the current account, and iTunes says I'm already authorized. Still won't allow me to play the music. How can I get all of that music to be a part of my real, current iTunes account??? Thanks

Same thing here. I am getting the authorization message with iPad, 2 iPods and 3 iPhones. I'm furious about this. I reviewed my itunes account info and everything looks accurate. I downloaded a movie this morning and I can't sync it to iPad. Let's see what explanation is offered.

I'm getting this error when trying to play music videos I bought in iTunes. "The music video " "could not be found. Would you like to locate it?

I bought the videos on my old MacBook. I transferred everything to my new MacBook Pro when I bought it. I'm not sure if they didn't transfer correctly or not. Does anybody know how to relocate the files?

What happens when you drag and drop the file onto iTunes?
You could also try to redownload it through iTunes.
http://support.apple.com/kb/PH1706?viewlocale=en_US

I purchased Itunes with an Email address that I no longer have. When i put my new address in and try to play music purchased on that address, I tunes prompts me for the old address password and then won't accept it. so, any music previously purchased, I c

I can't play music purchased with my old Email address on my new nano. Itunes continually refers me back to the old non existent address.

Use Safari and you will probably not have the same problem.

Playing music purchased with apple id from closed email account

i can't play music purchased with an apple id from another email account that no longer exists
Please Help!!!

Is it an old Apple ID of yours? If so, then whether the email is still valid or not, the Apple ID is still there. You need to authorize that ID to your computer by signing it onto iTunes and then clicking on Store on the top menu, then Authorize this computer.
If you don't remember the password to that old ID, you can change it here: Apple - My Apple ID
If you don't remember your Security Questions, you can have them reset by iTunes Support:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

HT201363 cannot play music purchase on an old itunes acct. the email was deleted related to hacking

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