HT201363 Hello, i can't remember the answers to my security questions. Itunes gives me an option to resend answers to my old email which i don't remember as welll.somehow system doesn't give me my primary email which i usually use..so how can i solve this

Hello, i can't remember the answers to my security questions. Itunes gives me an option to resend answers to my old email which i don't remember as welll.somehow system doesn't give me my primary email which i usually use..so how can i solve this issue?

Hello Arnas333
You would need access to that account in order to reset the questions. If you do not have access to it, then you will need to contact iTunes Store support in order to resolve the issue.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
-Norm G.

Similar Messages

  • I can't reset the password to my security questions since I don't have an rescue email. And I don't want to start a new account because I just put a $25 iTunes card on it. Is there any way I can do a rescue email without having to call.

    I don't think I would have time to sit down and actually talk on the phone to do this that is why I would like to do it over email.

    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Cant remember the asnwers to my security questions

    i cant remember the answers to my security questions. what do i do?

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (80639)

  • HT4528 Is there a way to get into my account when I can't remember the anwsers to my security questions? Can I reset them?

    I need help resetting my security questions? I can't remember them. Is there a way?

    A simple search finds:
    Rescue email address and how to reset Apple ID security questions

  • TS2446 How can I correct the spelling of my security questions

    How can I correct the spelling of my answers to security questions

    Try the following :
    go to appleid.apple.com using a browser.
    Click "Manage your account"
    sign in to your account
    on the left-hand side of the screen that you are taken to click 'Password and Security'
    You should then be asked to answer 2 of your 3 security questions, after which you'll be able to correct them.
    If you can't remember how you spelt their answers then if you have a rescue email address on your account (which is not the same as an alternate email address) then you should see a send reset info link under the 2 questions that you are asked. If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Can't find the RESET for rejected security questions, once again

    When I log into my iTunes account I'm asked security verification questions & it does not accept my answers. This has happened before when our account was hacked.  I do not want to go to the apple store once again! Can anyone tell me where the RESET button is to reset the security questions?

    If there isn't one on the dialog box asking for the answers, there's none and you need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108678)

  • HT5312 I have forgotten the answers to my Security questions, would you kindly please reset them. Thank-You

    I have forgotten the answers to my Security questions, would you kindly please reset them. Thank-You

    These are user-to-user forums, you are not talking to Apple here.
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Hello! I have a macbook air and my apple ID is using my old email that I don't remember the password to. I want to switch it to my most recent email. How can I do this?

    Hello! I have a macbook air and my apple ID is using my old email that I don't remember the password to. I want to switch it to my most recent email. How can I do this?

    Change your old Apple ID using this link:
    https://appleid.apple.com/
    Click the blue Manage your Apple ID button.
    Its password is unrelated to the password you use for the email associated with it.
    If you don't remember the Apple ID password, click the Reset your password link.
    I already have a new apply id that is set on my phone and ipad. I just want to switch it to that one...
    You cannot change your Apple ID to another one that is already in use - in this case, the one you created for your iPnone and iPad. Decide which Apple ID you want to keep. If you need to change it, change it - don't create a new one.

  • I can't sign into iCloud because my Apple ID doesn't work there.  For some reason it gave me a .mac email and I don't remember the password.  When it gives me the option to reset my password, it's my Apple ID password which I don't want to do.

    I can't sign into iCloud because my Apple ID doesn't work there.  For some reason it gave me a .mac email and I don't remember the password.  When it gives me the option to reset my password, it's my Apple ID password which I don't want to do.  I have ended up chaning my Apple ID 3 times lately and I still can't get to my cloud management.  What do I do?

    Check if your Data and Time, and Time Zone are set to automatically: OS X Yosemite: Set the date and time on your Mac
    Is this issue also appearing on new user account:
    Isolating an issue by using another user account - Apple Support
    Mac OS X: How to troubleshoot a software issue - Apple Support
    Is this issue also appearing in safe mode: OS X: What is Safe Boot, Safe Mode? - Apple Support

  • My dad can't remember his iCloud password, and doesn't have the right answers to his security questions. Any other ways to reset a password?

    My dad can't remember his iCloud password, and doesn't have the right answers to his security questions. Any other ways to reset a password?

    Open > http://iforgot.apple.com and choose Email authentication

  • My Uncle has lost his apple password, he doesn't have access to his email and he cannot remember the answers to his security questions any idea how we can get a password?

    My Uncle has lost his apple password, he doesn't have access to his email and he cannot remember the answers to his security questions any idea how we can get a password?

    You can start with http://iforgot.apple.com and http://appleid.apple.com and also use the Apple ID Security site from http://support.apple.com/kb/HT5699 for assistance.

  • HT201363 I can't remember the answers to my security questions and I am not receiving the rescue email.

    I can't remember the answers to my security questions and I am not receiving the rescue email.  How can I reset the questions/answers?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (118855)

  • HT204053 I created a new apple id because the previous one no longer exists as email (domain had to be cancelled). I keep seeing the old one pop up in my iPhone for which I don't remember the password. How can I get rid of it???

    I created a new apple id because the previous one no longer exists as an email (domain had to be cancelled). I keep seeing the old one pop up in my iPhone for which I don't remember the password. How can I get rid of it??? Or how can I reset the password if the email doesn't exist??? I also tried answering a question (my date of birth) but it says it's wrong.
    I'm really frustrated with the apple id!!!
    Frustrated!!!

    In one of the help pages for managing your Apple ID (http://support.apple.com/kb/HE40), it shows two separate sections, one for Apple ID and one for Primary Email address. When I go to manage my Apple ID, I see only a single section for both. Can the two be 'separated', especially when you face the situation of having to discontinue your email address for some reason?
    I also noticed that when navigating to Apple ID Support Communities, it shows my nickname 'dishdy'. How and when did I insert this? In the current sequence for creating an Apple ID I don't see this. In my current profile I don't see this.
    In any case, I have freed myself from my previous Apple ID (@artemis.it) on my iPhone.
    Thanks for your help.

  • HT5312 When I made my Itunes account, I didn't type in a rescue email address. Now my computer is saying that I have to type in the answers to my security questions, but I can't remember them. But, since I don't have a rescue email, I can't find out the a

    When I made my Itunes account, I didn't type in a rescue email address. Now, whenever I try to buy music, it says that "since this is the first time buying music on this computer, you must enter the answers to your security questions". But, first, I've always bought music on this computer. Second, I can't remember the answers to my security questions. But I can't reset them, because I don't have a rescue email address. What do I do?

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT5624 I want to change my password and I can't remember the answers to my security questions

    I want to change my apple id password but I can't remember the answers to my security questions and I haven't got a recovery e-mail address. Help!!!

    Hello, dazspurs. 
    Thank you for the question.  I would recommend reaching out to our Apple ID Account Security team to assist you with this issue.
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

Maybe you are looking for

  • Is there a way to allow a person to duplicate a form in the SAME document

    I have a form that I need teachers to fill out for each student. I don't want them to have to submit 25 different forms. Is there any way for them to replicate the form within and submit one single document that includes all 25-30 students?

  • How to charge OH on Internal order

    Hi gurus, can any body tell me what is the procedure to charge the Overhead on Internal Order? also want to know how can i charge  OH through Internal order during product costing? point will be rewarded........... than'x dhananjay

  • SE 30  not being executed

    Hi all,    In our system , the transaction for runtime analysis is not being executed in DEV and QUA server (though it runs fine at PROD server) .   On executing SE 30 , ABAP Runtime Error comes as below Runtime errors :-  CONVT_NO_NUMBER Unable to i

  • Moving Pages using Tags

    I have always found moving pages around in Acrobat documents to be a pain. I thought I might be able to use tags or some other form of document structure to move pages around. In the help section related to tagging, the help states: Add tagged bookma

  • Internal requisition issue

    hi all i want to create an internal requisition in purchasing and enter all required data in the header and line and select the source and destination organizations(destination organization is INVENTORY due to request from another Inv Org) but when i