HT201363 How can buy music without the security questions?
The reason why i ask this is because i got a itunes card yesterday and i haven't bought any music from itunes for a while so now it's telling me i need security questions just to make sure it's me i think that's stupid because this is the only computer that i've used to purchase music with and now i need to answer these security questions i think that's a bunch of bull i just wan to buy music this isn't looking good for the apple store...
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
Putting the gift card's balance back onto it and then applying it to a different Apple ID also requires contacting Apple.
(100928)
Similar Messages
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I've forgotten the security questions. It made me to cannot purchase the general app. How can I buy it without the security questions? Please.
You will have to reset the security questions with new ones. See this document ...
Rescue email address and how to reset Apple ID security questions -
I cant buy music as the security questions are wrong apparently
I do not have the answers to the security questions asked corrcetly
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
HT201363 How can recover answer to my security questions?
Please help me how can I recover my answer to my security question.
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105998) -
I am trying to change my apple password and it asks me 2 security questions. The answer I gave are apparently not correct. How do I get past this step?
For Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers. -
How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service -
My iPhone says I can't buy thing without entering security questions which I have forget and I can't change rescue email without my security questions????
Then you aren't looking closely enough.
https://discussions.apple.com/message/21396255#21396255
https://discussions.apple.com/message/22492054#22492054
https://discussions.apple.com/message/21098869#21098869
https://discussions.apple.com/message/20648647#20648647
Shall I go on?
Anyways, his question was already answered, AND there are DOZENS of threads where the same question is answered previously. -
How can I download without the credit card on ping
I want to download the apps but the Itunes require the credit card but I don't have while I register. So how can I download without the credit card
Welcome to Apple Communities
You can use iTunes gift cards to buy apps. You can buy them in Apple Retail Stores or in the Apple Online Store, and other shops -
can someone plz confirm me that how i can change or update the security questions related to my apple id? as i have been never put them since i create my apple id but now due to some security reasons its asking me again and again the answers. i am unable to go through the process. thanks.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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my cd/dvd drive isn't working and i want to upgrade my mac os x10.5.8, how can i upgrade without the software CD
I think not. You will need to order a disc from Apple quoting your serial number, as many of these discs are machine specific. So unless you can get your drive working I think you will have to take a trip to an Apple store.
Indeed, you have an old computer that may not be worth the cost of repair ... but it is still worth seeking Apple advice and a visual inspection. It just might be something not too drastic. -
How can I turn off the security lockout features on my Palm Treo 650?
how can I turn off the security lockout features on my Palm Treo 650?
I know the password, but don't seem to be able to turn off the feature.
Post relates to: Treo 650 (Verizon)If you press the Home button and open Security, you can change "Auto Lock Device" to "Never". Does that do what you want?
Edit: I see you found the solution the Software board in this thread: http://forums.palm.com/palm/board/message?board.id=software&thread.id=13064
Message Edited by Jeffro on 12-16-2008 12:00 AM -
I am so angry because one min. I can buy something and now I can't with out the security question that I do know I swear I know but won't let me buy anything when I did yesterday. On iTunes
If it's not accepting your answers, then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
how can i change a forgotten security question and answer in my apple id ?, how can i change a forgotten security question and answer in my apple id ?
SECURITY QUESTIONS
Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
This user tip may also help you http://discussions.apple.com/docs/DOC-4551 -
How can i figure out my security question answers
how can i figure out my security questions answers
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
How can i change my apple security questions if i can't even remember my old ones
how can i change my apple security questions if i can't even remember my old ones?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID
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