HT201363 How can recover answer to my security questions?
Please help me how can I recover my answer to my security question.
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105998)
Similar Messages
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HT201363 How can buy music without the security questions?
The reason why i ask this is because i got a itunes card yesterday and i haven't bought any music from itunes for a while so now it's telling me i need security questions just to make sure it's me i think that's stupid because this is the only computer that i've used to purchase music with and now i need to answer these security questions i think that's a bunch of bull i just wan to buy music this isn't looking good for the apple store...
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
Putting the gift card's balance back onto it and then applying it to a different Apple ID also requires contacting Apple.
(100928) -
How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service -
how can i change a forgotten security question and answer in my apple id ?, how can i change a forgotten security question and answer in my apple id ?
SECURITY QUESTIONS
Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
This user tip may also help you http://discussions.apple.com/docs/DOC-4551 -
How can i figure out my security question answers
how can i figure out my security questions answers
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
How can I reset the forgotten security questions/answers?
How can I reset the forgotten security questions/answers?
Try this Discussion...
https://discussions.apple.com/thread/4305745
Or the More Like This on the right... -
HT5312 How can I reset my email security question?
How can I reset my email security questions?
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
(89699) -
How can i change my apple security questions if i can't even remember my old ones
how can i change my apple security questions if i can't even remember my old ones?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
HT201303 how can i re-change my Security questions?
how can i re-change my Security questions?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88170) -
How can I restore the 2 Security question for iTunes account
How can I restore the 2 security questions at the iTunes account in case I forgot my original answers?
Even though I have a credit card I manage my iTunes account use gift cards. I prefer to keep the credit card for emergency purposes only since it's too easy for me to get carried away with it and run up the balance.
The problem here is in the Canadian iTunes Store you _can not_ use store credits for software or game purchase. According to this post - http://forums.ilounge.com/showthread.php?t=231967 - it is apparently against Canadian tax laws and commerce restrictions to purchase these with store credits or gift cards. Also as suggested in other posts here using PayPal to add credits to your iTunes account will not work since they are credits.
I don't really understand the issue here. I pay cash for my store credits and I pay cash to pay off my credit card. My gift cards were probably bought with a credit card. This will restrict sales in Canada since I would guess the majority of iPod owners are too young to obtain a credit card. -
HT201363 I forgot the answers for my security questions , how can I get them back ?
I forgot the answers for my security questions , how can I get them back ?
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106187) -
How do I recover answers to my security questions?
forgot the answers to my security questions for iTunes (Windows) and can't figure out how to locate or re-set them.
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(80872) -
How do I reset or recover answers to my security questions?
I have forgotten my answers to my security questions and therefore cannot make purchases on my new devices. How do I reset or recover the answers to my security questions?
Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
How can I get past my security questions since I forgot my answers
I have forgotten my answers for my security questions. I would like to know how to get passed it.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
HT201303 How can I reset the 2 security questions, I forgot the answers.
How do I reset the 2 security questions , Best childhood friend and where you were Jan 1 2000
Welcome to the Apple Community.
Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.
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