HT201363 How do I reset the security questions if I don't have a rescue email

How do I reset the security questions if I don't have a rescue email and don't remember my other answers

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103680)

Similar Messages

  • HT5312 How do I reset the security questions if I don't have a rescue email?

    How do I reset my security questions if I don't have a rescue email? I can't remember the answers to the security questions.

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 How can I reset my security questions if I don't have a rescue email address

    How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help

    Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.

  • HT5312 how do I reset my security questions if I don't have a rescue email address?

    how do i reset my security questions if i don't have a rescue email address set up?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87417)

  • HT5312 How do I reset my security questions if I don't have a rescue email?

    I purchased a new Macbook Pro and got a free student gift card with it. I need to buy pages and keynote for classes but can't use the card because I need to answer my secuirty questions, and I don't remember either of the answers. It says you can use your rescue email to reset the questions but I don't have a rescue email and it doesn't say how to set one up with an already registered Apple ID anywhere. How can I create a rescue account or reset the questions without a rescue email?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 how do i reset my security questions if i don't have a rescue email? i have had my account for about 1 year and i don't know how to set up a rescue email.

    i just want to know how to make a rescue email adress and change my security questions after having my account for about 1 year and no rescue email.

    If you're able to correctly answer two of the questions, go back to the article you asked this question from and follow the instructions. If not, go back to it and use the link in the Additional Information section to ask Apple to reset the questions.
    (100308)

  • How do i reset my security questions if i don't have a rescue email address?

    I am having trouble with my Apple ID account. I want to purchase a song but am asked to provide answers to my security questions, which I have forgotten....and I didn't create a rescue email address. What do I do? And why can't I just be sent the answers or a reset link to my primary email address?

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

    Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

    HI,
    Get a secondary email from a service like Google or Yahoo  (something that is not going to disappear like an ISP one might if you change services).
    Add it to the Apple ID page.
    9:16 pm      Thursday; November 21, 2013
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • HT201363 How can I reset my security questions if I don't have the option to send an email to my rescue address although I have one?

    How can I reset my security questions if I don't have the option to send an email to my rescue address although I have one?

    Hi Thubz,
    Welcome to the Support Communities!
    The article below explains how to change your rescue email address and/or reset your Apple ID security questions.
    You can attempt to answer your security questions in order to change your rescue email.
    If you are unable to remember the answers to your security questions and the rescue email address has changed -- contact Apple ID Security for asissistance.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Happy New Year!
    - Judy

  • HT5312 How do I reset my security questions when I do not have a rescue email address?

    I want to buy something for the first time on my iPad but I have to answer security questions. I don't remember the answers nor do I have a rescue email address. Is there some other way besides calling apple?

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I need to reset my security questions and I don't have a rescue email and my location doesn't allow me to contact them via phone.

    I need to reset my security questions; I don't have a rescue email and I can't call them from where I am atm.

    What country are you and your iTunes account in ? Does that country show on this page : http://support.apple.com/kb/HT5699 ?

  • How do I reset my security questions when I do not have a rescue email

    Hi guys
    I have forgotten my answers to the security questions further more I did not provide the rescue email. I have looked all over the stupid support site in order to send them an email since they said that they will have to do it. Please someone let me know what or how can I solve this problem

    Try this discussion...
    https://discussions.apple.com/message/21889182

  • How do I reset my security questions when I don't know my rescue email?

    I went to get rid of my credit card information on my account in favor of using gift cards, when I was asked my security questions. This had never happened before but i answered to the best of my abilties and the answers came up as wrong. Below I was asked if I wanted to have the answers or reset instructs sent to my email, but the email with only the first letter showing didnt match the only email I have ever had. How do I get onto my account?

    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I can't remember the security questions  and i don't have a rescue email address

    i cant buy anything ,they want the answers and i dont remember it and i dont have rescue email .
    help please

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

  • HT1349 I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?

    I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
    Just wait for Apple/iTunes to reply

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