HT201363 I can't remember my security question answers, the email that is used to connect to my questions is disabled and I can get into my email, what do I do because I have 17 some dollars and I want to use them.

I don't know what to do

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101149)

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I have a question mark in the place of my mail's icon and i cannot get into my email. I found my email folder in the library ,but it is not in applications. How do i get my email back ?

have a question mark in the place of my mail's icon and i cannot get into my email. I found my email folder in the library ,but it is not in applications. How do i get my email back ?

you should look in your applications folder to see if mail is still there. the dock icon is pointing to mail being in your applications folder. it has probably been moved or deleted for some reason from the app folder. do a spotlight search for your mail program. if it is still on your computer, move it back to the applications folder and when you click the question mark, it should see it is back and open. The email folder in your library shouldn't have to be touched. you need mail.app itself.

HT1277 i just updated with the new update and now cannot get into my email. please help!

i just updated with the new apple update and now cannot get into my email. i get an error message that i tried to open mail version 4.5 and cannot in apple os x please help!

This happened because if Mail.app was moved from /Applications or placed in a sub-folder there, the update (Security Update 2012-004) couldn't find it and fails for writing new files to Mail. This update updates Mail 4.5 to 4.6, consequently the message that 4.5 is incompatible, since it's looking at the now "old" 4.5 version. See the thread linked below for a fix and some other possible workarounds.
https://discussions.apple.com/thread/4311280?tstart=0
Basically, make sure Mail.app is in the Applications folder inside the Macintosh HD folder, and sitting by itself not in an enclosing folder. Then get the update from Apple Downloads and run that again.

HT4113 MY DAUGHTER HAS FORGOTTEN HER PASSCODE AND WE CANNOT GET INTO HER PHONE, WHAT DO I DO?

My daughter has forgotten her passcode and cannot get into phone, what do i do?

iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

I can't remember my security questions and have used the maximum number of tries, how do I find out what my answers are so I can log in and buy some music?

I can't remember my security questions and have used the maximum number of tries, how do I find out what my answers are so I can log in and buy some music?

From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I can't remember my security question answers and so I can't buy any apps could some one help please

I can't remember my security answers so can not buy any apps can someone help please

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

So, I made my account a while ago before I had an iPhone so I can get music. The result of that I can't remember my security questions, and it tells me to send a rescue email an alert, but it doesn't show you how to get to that page. Can someone help me?

So, I made my account a while ago before I had an iPhone so I can get music. The result of that I can't remember my security questions, and it tells me to send a rescue email an alert, but it doesn't show you how to get to that page. I am getting quite annoyed because apples hours arent the best fitted to my scedule since I have school and work, so I cant call and ask how to get fixed. Please help me all I want to do is buy some music...

Click here and fill out the form.
(90729)

Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
(95160)

What should i do if i can't remember my security question's answer because i do not have a safety email for apple to send the reset question link? my safety email got deleted :(

what should i do if i can't remember my security question's answer because i do not have a safety email for apple to send the reset question/answer link? my safety email got deleted

Your only option will be to contact iTunes Store support and see if they can help you. Click on this link and choose the Account Management option, and create a new case with iTunes Support.
Good luck!

I can't remember my security answers they are asking for and I don't have a rescue email. How do I reset my security questions?

I can't remember my security answers and I don't have rescue email. How do I reset my security questions?

See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service

HT1491 I bought a new iPod touch and I can't remember my security questions to purchase

I bought a new iPod touch and I can't remember my security questions to purchase anything

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(79027)

Can't remember my security questions and can't access my back up email address is there a way of getting the information sent to another email?

Can't remember my security questions and can't access my back up email address is there a way of getting the information sent to another email?

No. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103501)

I have some problem when I want to download app in iTunes some security question ask me about my visa when I right my visa number I got an errors and on top of the page told me go to iTunes support I do these things and now what should I do

I have some problem when I want to download app in iTunes some security question ask me about my visa when I right my visa number I got an errors and on top of the page told me go to iTunes support I do these things and now what should I do

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
You can contact iTunes Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My itunes is driving me nuts I can't remember my security questions and my emergency email isn't working.

I have an emergency email and it says on my apple ID that it doens't exist. I need to change my security questions. Does anybody know how to actually reset the emergency email? I can't remember my security questions and it is becoming very frustrating. If you can help please comment.

If you don't have access to your rescue email address (you won't be able to change it,or add one, until you can answer 2 of your security questions) then see if the instructions on this user tip helps you reset the questions : https://discussions.apple.com/docs-DOC-4551

I want to buy music but i can't remember my security questions, It says to reset it but the link is not there to reset. It says to contact ap support but I've tried both ways to contact and it says it isn't working.

I want to buy music but i can't remember my security questions, It says to reset it but the link is not there to reset. It says to contact ap support but I've tried both ways to contact and it says it isn't working.

The reset link will only show if you have a rescue email address on your account (an alternate email address is different). If you don't have one (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
How are you trying to contact Support ? You should be able to do so via the following :
Contacting Apple about account security : Contact Apple for help with Apple ID account security
Or if your country isn't on that page then use this form : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

What can do if I can't remember my security question and don't have recovery email

What can do if I can't remember my security question and don't have recovery email

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105649)

HT201363 I can't remember my security question answers, the email that is used to connect to my questions is disabled and I can get into my email, what do I do because I have 17 some dollars and I want to use them.

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