HT201363 i cant get an email to reset my security.

I don't remember my security answers so I try to send a reset emaiol but never got it

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or           
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general  information see:
Apple ID: All about Apple ID security questions

Similar Messages

  • I cant get an email to reset my security information on my apple id

    i need help.. i went onto apple.com and went to the security questions part and clicked the link that said to send reset info to my email address and i clicked this over 4 times and still have yet to reciveve this email
    but i changed my phone numbers and recieved an email right away,,, can anyone please help?

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • HT5312 I'm not getting an email to reset my security question what do I do ?

    I have forgotten my security question and have clicked on the link to send an email to reset my security questions and I'm on getting the email, what should I do ?

    If it hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96899)

  • HT5312 How do I get a email to reset my security questions

    I need to reset my security questions to download a game and I forgot them

    The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I didn't get the email to reset my security answers

    I forgot my security answers so I pressed the blue link to send an email to reset it but I have not got it for two days now. I'm trying to buy movies but I need my security answers! Can someone please tell me how to get my email so I can reset my answers.

    If it isn't in a spam filter, you need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96086)

  • What happens if I don't get the email to reset my security questions? What do I do?

    I forgot the answers to my security questions, and I can't buy anything until I answer them. I hit the "send email" thing, but never got it. I checked my spam folder and it isn't there. What do I do. I can't do anything until those questions are answered! Help!

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • I forgot my security questions and cant get the link to reset them by email

    I forgot my security questions and cant get the link to reset them by email.  Can someone help me?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (109220)

  • HT5312 I dont get an option to reset my security questions and I cant remember the correct answers.  How can I have security questions reset?

    This is actually for my mothers account.  She has tried to use itunes for her new phone but is unable to login.  We want to change her password which I think we can manage but the major problem is she cant remember the answers to her secret questions.  We called apple support who helped to reset her password but we really need to change her questions also.  We dont seem the get the option to change them if we dont know the answers to the existing questions.

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • I had my hard drive replaced and I cant get my email to work on the new hard drive.  I have the ! in the triangle next to the inbox.  I tried "take all accounts online" and it ddidnt work.  The email account is working on my iphone and ipad.

    I had my hard drive replaced and I cant get my email to work on the new hard drive.  I have the ! in the triangle next to the inbox.  I tried "take all accounts online" and it ddidnt work.  The email account is working on my iphone and ipad, and my macBook is connected to the internet.

    Cant get help with this issue on Apple Support, so I have to go to the Apple store to the Genius Bar to get assistance.  All the help issues are so technical in their jargon, that I cannot understand how to fix the issue.

  • I cant get my email to work on my iphone 4

    hi, i cant get my email to work on my iphone, iv added my email address and password but when i go to mail there are no emails showing or accounts. my email is showing as on in settings but doesnt seem to be working. any advise would be great, thanks

    There is something wrong in your settings. As the settings for each email provider are different you need to check your email server's web site for instructions. Most now have specific instructions for the iPhone. Also see Apple's instructions: http://support.apple.com/kb/HT1385

  • HT5624 I am trying to reset my password for my apple id.  When asked I enter my date of birth and I am told it doesn't match what itunes has on file.  HELP!  I am not getting any emails to reset the id either.

    I am trying to reset my password for apple id.  I entered my d.o.b. tells me info doesn't match.  I tried reseting through email but am not
    getting any emails to reset it.  HELP!

    Go to the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...either can help you reset your questions/answers.

  • I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?

    I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • I have a problem , i want to reset my security questions and i dont get the email to reset them what can i do?

    i have a problem , i want to reset my security questions but i dont get the email to reset them what can i do?

    If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset them. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (114402)

  • HT5621 I Have followed all the steps and still cant remove iCloud to my existing account and add to the new one, the old email account was changed a year ago and cant get that email plus the password don't work please HELP!!

    I Have followed all the steps and still cant remove iCloud to my existing account and add to the new one, the old email account was changed a year ago and cant get that email plus the password don't work please HELP!

    Welcome to the Apple community.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone".
    You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • Why i cant find option to send an email to reset your security questions and answers

    why i cant find option to send an email to reset your security questions and answers

    Because you would have had to setup a rescue email address BEFORE you forgot your answers, too late now. You'll have to contact Apple to fix. Contact numbers here:
    http://support.apple.com/kb/HT5699?viewlocale=en_US

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