HT201363 I cant reset my security questions using the rescue eamil. Can you help me please!

Omg , help please !

Answered by Niel many times thus:
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
Best of luck.

Similar Messages

  • HT5312 how do you reset your security questions when the rescue email address no longer exists?

    how do you reset your security questions when the rescue email address no longer exists?

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
    (90823)

  • Hello I have a problem in calculating the apple id Can you help me please   I forgot answer security questions for your account How can knowledge Please help Please reply as soon as possible   I can not buy from camels Store And the rest of the account ba

    Hello
    I have a problem in calculating the apple id Can you help me please
    I forgot answer security questions for your account How can knowledge
    Please help
    Please reply as soon as possible
    I can not buy from camels Store
    And the rest of the account balance  $25
    Message was edited by: lingo azam

    I think you mean App Store.
    Rescue email address and how to reset Apple ID security questions

  • I am new with iMac and I am trying to copy some file from my external HDD but it does not let me also I can't delete anything from this HDD using the finder. Can somebody help me , please?

    I am new with iMac and I am trying to copy some file from my external HDD that a used with my PC but it does not let me also I can't delete anything from this HDD using the finder. Can somebody help me , please?

    No, unfortunately, when you format a drive, it will erase all the contents. So you will need to find a temporary "storage" place to put the stuff using a PC so you have access to it. Then reformat using Disk Utility (Applications > Utilities). If only using with mac, format Mac OS Extended (Journaled) and use GUID Partition scheme under Partitions/Options. After formatting, you can drag the files back.

  • HT204088 I forgot the security answer how I reset the answer ?can you help me please

    I forgot the security answer how I reset the answer ?can you help me please

    I forgot the security answer how I reset the answer ?can you help me please

  • HT201363 I cant reset my security questions and answers. Every time I try to have the reset link sent to my rescue address all it does is ask me to verify the email. I keep doing this and still it wont give me access to the reset questions

    I can't reset my security questions and answers. Every time I try to have the reset link sent to my rescue address all it does is ask me to verify the email. I keep doing this and still it wont give me access to the reset questions. Anyone know what else to try?

    Jaisah 2nd gen ipod touch wrote:
    ... All I want to do is reset my security questions because I created my account about 7 years ago and I cant remember the answers ...
    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • I forgot my security questions to my apple id, can you help me change them?

    I can't change my security questions, i forgotten the old answers.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (117018)

  • I restore my ipad mini but i cannot locate the first person who made tha account to use the ipad how can you help me? Do i need to go to apple store

    Thank you for the help

    You have to contact the person who still has their Apple ID enabled on the device and have them disable their Apple ID on that device as well as disable Activation Lock.
    See: What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
    See: iCloud: Remove your device from Find My iPhone
    If you cannot locate that person, then you are out of luck and now own an expensive paperweight. I don't know if the receipt would help...it might if it has the unit's serial number on it.

  • HT201363 i still cant reset my security questions why is it so complicated?

    i still cant reset my security questions and ive followed the steps provided by itunes i dont know what to do

    What have you tried ? If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT201363 i cannot remember the answer to my security question and the rescue email is no longer in use or accessible.  what do i do now

    i have a lot of music that i bought while living in aonther country and on another computer.  hen i try and play any of it i get a message asking for my old apple id id.  it does not accept any of my attempts.  i do not know the answer to the security question and the rescue email is no longer in use or accessible.  how do i 'activate' my music on my new computer?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT201363 how i can reset my security question without a rescue email? i have 10 dollars on it.

    how i can reset my security question without a rescue email? i have 10 dollars on it.

    Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

  • I am trying to reset my security questions, however the reset security info to email address is not available to me

    I am trying to reset my security questions, however the send reset security info to email option is not available to me.
    Anyone know how I can fix this please.

    The option to send reset info only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you aren't getting the option then that implies that you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - so you will need to contact iTunes Support or Apple to get the questions reset : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT1688 I have tried to reset my security questions, But it just will not let me, Can You Help me please

    I install a Itune card on my Phone  But I can not use  because I do not know the security answer
    I phone was my Mom's and she does not know the answers either  can you help reset my security questions
    Please

    Hi sheba15,
    Welcome to the Support Communities!
    If you require assistance resetting your security questions, click:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    I hope this information helps ....
    Have a great day! 
    - Judy

  • How to contact a live person about resetting my security questions. The link to send email doesn't work.

    I need to contact a live person about resetting my security questions.  The link to send an email, doesn't send an email even though the email address it's supposed to be sent to is verified and works. (It can receive other email).

    Hello DogTrainer63,
    Click on the first link below to find the number that you need to contact Apple to help sort you out. I have also provided an article that may help if you have not received that email to reset the questions. 
    Contact Apple for support and service
    http://support.apple.com/en-us/HT201232
    If you didn't receive your Apple ID verification or reset email
    http://support.apple.com/en-us/HT201455
    Regards,
    -Norm G. 

  • Im trying to reset my security questions but the reset info isnt reaching my email did anyone hve this issue and know how to fix it?

    Im trying to reset my security questions but the reset info isnt reaching my email did anyone hve this issue and know how to fix it?

    You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submitting this form.
    (95949)

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