HT201363 I don't remember my two security questions and I saw where you could send it to your email but the email it shows I could send it to is not the email I set up with it is there a way I can change the email on there to send to the email I have

I don't remember my two security questions and I saw where you could send it to your email but the email it shows I could send it to is not the email I set up with it is there a way I can change the email on there to send to the email I have?

The Best Alternatives for Security Questions and Rescue Mail
     1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • HT1937 I have two security question and can not remember them also I do not have rescue email address, what Can I do?

    I have two security question and can not remember them also I do not have rescue email address, what Can I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101276)

  • I don't remember what my security question answers were i don't remember making them

    I don't remember what my security question answers were i don't remember making them

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

    Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

    Blue, and Mr. Frisky...

  • I forgot to answer two security questions, and I can not make purchases in app store

    I forgot to answer two security questions, and I can not make purchases in app store

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I need help I can't remember my iTunes Security Questions and have no idea how to change them just used a $20 gift card

    I need help I can't remember my iTunes Security Questions and have no idea how to change them just used a $20 gift card

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then you can use that to reset them : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I can not remember my security questions is there any way i can change them so i can purchase things on itunes?

    can not remember my security questions is there any way i can change them so i can purchase things on itunes?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I have updated my IPhone 4s to ios6, but for some reason it didn't install Siri with the update, is there any way I can install it onto my IPhone without jail breaking the phone?

    I have updated my IPhone 4s to ios6, but for some reason it didn't install Siri with the update, is there any way I can install it onto my IPhone without jail breaking the phone?

    Macca_astles01 wrote:
    It is an iPhone 4s, it has voice control but it's not Siri, is there any way I can install it?
    It cannot be installed. It comes pre-installed on every iPhone 4S and later. Maybe it was disabled under Settings > General > Restrictions.
    Courcoul wrote:
    Wasn't SIRI one of the gee-wiz doodads introduced with iOS 6? Cause my boss' 4s w/iOS 5 certainly does NOT have it. And on my i5, the Spanish-speaking SIRI I got turned out female, with all the foibles and vicissitudes....
    iOS 6 only added support for the 3rd generation iPad. It was always on the iPhone 4S. Then the same goes for your boss: Maybe disabled in restrictions, or maybe actually an iPhone 4.

  • HT201250 I've been working on a newsletter and have the final version. But I wanted to check something in a version I did last week. If I choose the day in Time Machine, is there any way I can view that document without "restoring" it to replace the final

    I've been working on a newsletter and have the final version. But I wanted to check something in a verssion I did last week. If I choose the day in Time Machine, is there any way I can view that document without "restoring" it to replace the final version?

    You can drag and drop a file from TM to the desktop.
    Let's say your newsletter is on the desktop. First thing to do is to add something to the file name, say Newsletter_1.
    Next open TM as if it is just another external drive by double clicking the icon. (This is not the same as "Enter Time Machine" which you do when you want to restore.) The file hierachy in TM follows the same logic as on your hard drive. Navigate to the date you want, find the file you want, and drag and drop it where you want it to be. Because you changed the name of the most recent version you can both files in the same space.
    I do this often.
    But remember if you make a back up now you will end up with both versions in TM.

  • Is there a way we can change the path of the songs to an external hard drive when we move the songs over?   also, is there a way to delete multiple songs easily?

    is there a way we can change the path of the songs to an external hard drive when we move the songs over?   also, is there a way to delete multiple songs easily?
    I recently moved my songs over for hard drive space.  Really don't want to have to go back through each album, etc... to get that to work.
    Last time I tried making a "library" that didn't work either.
    On the topic of deleting multiple songs that are the same, is there an easier way then to select each one?
    Seems to me apple isn't user friendly

    Welcome to the world of digital media. Your can't really transfer it. I don't know what the rules are about transferring to your spouse but I do know that in some cases when you die, your heirs cannot inherit your digital media. This is why there is still an advantage to buying the CD since the usage rights belong to whomever holds the physical media.
    A possible workaround is to burn the songs to a music CD with yout account (tracks only without song titles) and then having your wife upload it as a regular music CD onto her account. It's been a while since i've done this so I'm not sure if it would work now.
    Please note that I'm not advocating copyright and/or TOS violations. I'm only suggesting ways to copy music for your own personal use which has traditonally been permitted. I only did this because I wanted to convert iTunes songs to mp3 files so I could burn them onto a data CD for use in my car. It would make sense that since married couples are a joint entity, this would be personal use.
    Also, I'm not a lawyer so don't take this as legal advice.

  • I lost my Iphone 5 on Saturday night, Is there any way I can locate it? It seems to be turned off. I have tried the find my iphone app.

    I lost my Iphone 5 on Saturday night, Is there any way I can locate it? It seems to be turned off. I have tried the find my iphone app.

    What To Do If Your iDevice Is Lost Or Stolen
    If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
    If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
    This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
      1. Reporting a lost or stolen Apple product
      2. Find my lost iPod Touch
      3. AT&T. Sprint, and Verizon can block stolen phones/tablets
      4. What-To-Do-When-Iphone-Is-Stolen
      5. What to do if your iOS device is lost or stolen
      6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
      7. Find My iPhone
      8. Report Stolen iPad | Stolen Lost Found Online
    It pays to be proactive by following the advice on using Find My Phone before you lose your device:
      1. Find My iPhone
      2. Setup your iDevice on iCloud
      3. OS X Lion/Mountain Lion- About Find My Mac
      4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

  • My iPad got stolen and it is offline on find iPhone, is there a way I can locate it get it back or even get the serial number of it

    My iPad got stolen and it is offline on find iPhone, is there a way I can locate it get it back or even get the serial number of it? I'm really mad and sad about that.

    The only to potentially find is if you can do so via Find My iPhone - which will only work if it's connected to a network and the device hasn't already been wiped and/or Find My iPad disabled on it.
    If you haven't already done so then you should report it to the police. You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc, and if it's a cellular model then contact your carrier.
    In terms of the serial number, if you have a backup of the iPad on your computer's iTunes then you should be able to go into Edit > Preferences (iTunes > Preferences if on a Mac), select the Devices tab on that, and then hover your mouse pointer of the iPad's backup : http://support.apple.com/kb/HT4061
    If the iPad was registered to your iTunes account you might also be able to get it from your support profile : https://supportprofile.apple.com/

  • I accidently gave the wrong address for the ipod nano replacement is there any way i can change it?

    I accidently gave the wrong address for the ipod nano replacement is there any way i can change it?

    The passcode is set on your phone, not by Apple.
    If you're in the US, check craigslist for people who fix screens.   Here in NY they go for about $80 and they come right to our office and do on the spot.

  • My parent's IPad is SUPER outdated and I'm trying to buy an app for my brother for Christmas. However, the computer that was connected to the IPAD, we no longer have. So is there any way I can update it on my mac without erasing all the photos and videos?

    My parent's IPad is SUPER outdated and I'm trying to buy an app for my brother for Christmas. However, I can't buy the app because it says we need to update the software. The thing is, the computer that was connected to the IPAD, we no longer have. So is there any way I can update it on my mac without erasing all the photos and videos?

    HELPPP ME BEFORE CHRISTMASS MORNING!!

  • I can't remember my two security questions on my account. I made too many attempts and got kicked out for 8 hours. I do have a back up email addy that's verified on my account as well. Any resolutions?

    Looking for some help please!  I just got an iPad 4 and tried to purchase some apps on it and was prompted to answer my Two Security Questions that are on my apple account, and I can't remember them. I do have another verified email account attached to my account besides my @me.com one.
    I created an apple account a couple years ago when I purchased my iPhone and now I can't remember what my answers were. If anyone has any suggestions or resolutions, it would be greatly appreciated as I cannot purchase anything on my new iPad and cannot make another attempt for 8 hours to my failed attempts :( Thank you

    Tomorrow call AppleCare and ask to be transferred to the account security team.

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