HT201363 I forgot my security question and when I press send it by email it doesn't work please help me

I forgot my security question and when I try to press send it by email it doesn't work I've tried so many times and I didn't get any email pleas help me fastest as possible , thank you

It would go to a separate rescue email that is different than your Apple ID.
If you do not have a rescue email address (different from alternate email address) set up, you forgot it or no longer have it, then you will need to contact iTunes Support online: http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic) or by phone: Apple Support Numbers

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I forgot my security questions and it won't send to my email. Help:(.!

Ok I forgot both of my security questions and it says it will send to I••••@yahoo.com and it won't sent to my email. I just got my iPhone5 and I just put in a 25$ card and I can't use it.! Please help or send a reset to [email protected]

You're not talking to Apple. We can't re-set anything.

HT201363 This is terrible. I forgot my security questions and im trying to send an email to my rescue address and i have to answer the questions to do it!! i dont remember and theres nothing i can do someone help please! Apple support is terrible

Please help i forgot my security questions and im trying to send an email to my rescue but to get to it i have to answer the got **** questions ! help please the support is terrible

1. See my User Tip for some help: Some Solutions for Resetting
    Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for
        support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

I forgot my security questions and I aren't receiving the reset email to my email. I already check in the inbox and in the spam, anyone can give me some advise?thank you.

I forgot my security questions and I aren't receiving the reset email to my email. I already check in the inbox and in the spam, anyone can give me some advise?thank you.

The best way is to call applecare (800) APL-CARE (800-275-2273). You can also email them but you need to create a case here https://getsupport.apple.com/Issues.action. When I did it it took about 10 mins.

I forgot my security question and the mail they send for recue the awnsers are wrong

i forgot my security question and the mail they send for recue the awnsers are wrong, like my mail is [email protected] but they say they send to f・・・・・・・@live.com, first i thougt that was normal but the mail never come...... someone help me!

Call Apple for support. They have account security who can reset those security questions for you if you can verify the account over the phone... Once your security questions are reset you can go to appleid.apple.com and manage your account there! good luck!

HT201303 I forgot my security questions and the option of sending an email to reset the questions to my rescue email doesn't appear . What can I do to retrieve thes question because I can buy in app even I have credit in my account ?????

I forgot my security questions and the option of sending an email to reset the questions to my rescue email doesn't appear . What can I do to retrieve thes question because I can't buy any app even I have credit in my account ?????

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

HT201303 HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT201363 I forgot the security question and did not reach me any e-mail from an email technical support for the alternative I hope to help

I forgot the security question and did not reach me any e-mail from an email technical support for the alternative I hope to help

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

HT201363 i forgot my security questions and i can't find ( send an email to your rescue email address to reset your security questions and answers. ) i might not set up a rescue mail now i can't make any purchases

i forgot my security questions and i can't find ( send an email to your rescue email address to reset your security questions and answers. ) i might not set up a rescue mail now i can't make any purchases

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87765)

Forgot my security question and apple does not send email

forgot my security answer and apple does not send email for the instrctions to reset

Click here and request assistance.
(76924)

I forgot my security questions and when I want to reset but never received the email

Hi i forgot my security questions on my apple id and when i want to reset it they never send me the e mail were i can reset ir what can i do?

Hello Mauricio10,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Best of luck,
Mario

I forgot my security question and when I click a reset to my email link the email doesn't show up not in my spam or junk folder anywhere, any help?

I want to make an in app purchase on a game but it asks for my security question (which I can't remember) I click on can't remember where it takes me to safari on Apple.com where I press send reset security question to my email I click it it says it has sent so I check my inbox and it's not there and it's not on my spam or junk mail. All help appreciated, thanks in advance!

Because Apple sends it to a Rescue Email address that you are supposed to setup or already have. In case of the latter you need to check the rescue email.
Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

I have a $25.00 gift card for itunes and i forgot my security questions and when i sent the email to reset them on my yahoo account the email was never to be seen on my email account

I need help please

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

Forgot my security questions and can't get into my rescue email

So I got an iPhone and I was going to but a ringtones from the iTunes Store. But it asked for my security questions and I didn't know them so it said it was going to send the answers to my recuse email but I am no longer able to get into that rescue email.

How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.

Forgot my security questions and I can't access my rescue email

HI, So I am trying to buy an app from he App Store but it prompts me to answer my security questions. However, I forgot them and my rescue email is not accessible. Please help!

Contact Apple:
Start your support request online and we'll connect you to an expert.
1-800-275-2273
iPhone: 1-800-MY-IPHONE (1-800-694-7466)
Apple Rebates: 1-877-4-APL-PROMO (1-877-427-5776)
Education Customers: 1-800-800-2775 (support), 1-800-780-5009 (sales)
Enterprise: 1-866-752-7753
If you have a hearing or vision impairment, call 1-877-204-3930 for direct access to Apple representatives who are trained in providing support using accessibility services.

HT201363 I forgot my security question and when I press send it by email it doesn't work please help me

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