HT201363 I have a problem and do not forget the security question I receive the message on my email
hello ineed help. I have a problem and do not forget the security question I receive the message on my email
Reset security questions
http://support.apple.com/kb/HT5312
If you do not have a Rescue email, you need to contact apple support, they will guide you through the process of resetting your security questions.
https://ssl.apple.com/emea/support/itunes/contact.html
Similar Messages
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i have a problem , i want to reset my security questions but i dont get the email to reset them what can i do?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset them. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114402) -
My ipad has a software problem and does not work, request that it is loaded the software and there is no way that the operating system loads, is not restored. WHAT SHOULD I DO?
This is an iPad user to user forum, so you are not addressing Apple. Depending on how many user helpers are on-line, it may take several hours, or longer, to get a response.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
Hi, my friend.
Has a problem psychologically Atabtna
It is
Lost e-savior to change the security question has been the savior of new mail in order to put that I could answer the question of safety
But I did not activate the new Alamil hope to solve these are the problemResolving this issue requires asking Apple to reset the security questions. To do so, click here and pick a method; if that page doesn't list one for the country or the person is unable to call, fill out and submit this form.
(124711) -
i do not see the Rescue email link under the security questions to reset the questions and answer ?
You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(82021) -
Help...I downloaded the new version of I-tunes and do not remember my security questions...want to download an album. I followed the directions to reset my security questions..basically an e-mail to my inbox...12 hours ago...still no e-mail..any ideas.
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
When I tried to create and apple id using my gmail account i found that somebody has already created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy. Now the problem is that the other guy also can reset my password and access my account.
I contacted apple customer care and they are not ready to help me saying that I need to give information about the last device I logged in using this id. How can I give it when I did not create it?:) Also they are saying this account has been verified and that could happen only if someone has hacked my gmail account and verified the id using the link sent by apple.
Later I did some experiments and found that this is a security flaw from apple. Somebody has created the id and never used it(I tried to loggin to icloud and it was saying this account was not used it any apple device). The account became verified when I reset the password.(This is a bug, account should be verified only when we click on the verification link sent by apple).
The other mistake apple did is that they allotted my gmail account to someone before it's verified eventhough it cannot be used unless verified. Actually apple should allot the account id only after verifying the email address.
Apple customer care is not ready to help and I am tired of fighting with them. Can any of you guys suggest any means of getting back my gmail id to use it as apple id?I don't think you're going to be able to. I would guess the other person used your address by accident, and when he found he couldn't access the account (because you'd changed the password) he abandoned it. Your GMail address is now locked to that account and even if it was changed you can't use it to create another.
You already have an Apple ID, which you use to log in here; you can use that to create an iCloud account if that's what you are trying to do. If you want to create a different Apple ID just get another free address such as a Yahoo one. -
I do not remember my security questions nor do I remember my rescue email. What can I do to change my questions so i can download items?
Contact iTunes support.
-> http://www.apple.com/support/itunes/contact/ -
I answer the security questions correctly, but the answers are not accepted
I just got ISo8. i am trying to do the set-up routine. I answer the security questions correctly, but the answers are not accepted, so the process is stalled.
How do I get things moving?Forgotten security questions - https://discussions.apple.com/message/18402551
More involved forgotten question issues - https://discussions.apple.com/thread/3961813 -
I can not remember my security questions answers to use my itune card to purchase things. What do i do or where do I go to retrive the answers?
If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer -
To all people who have a problems and do not bear it more. A constructive propos
Nothing personal or offensi've to CL or Mods or everyone.
It`s just a suggestion.
What dou think about this?
This is a sad situation, isn`t it's No answers, no real help and so on.
What can we do? We can have a fun at least. And I suppose it could be help to accelerate the decision of our problems.
I suggest this little thing.
.Record your`s "Excellent " and such "Xtreme Fidelity" sounds with cra?kling poping noises from games, players etc.
2.Make a movie with title like:
a."Experience incredible audio with Creative Labs sound cards " NOW YOU HEAR WHAT YOU HEAR WITH AMAZING SOUND CARD IN THE WORLD PROVIDED FOR YOU BY CREATIVE LABS.
Ultimate X-Fi for professional audio creation & home entertainment, with 24-bit Crystalizer & 3DMIDI!
b."Creative labs proudly present: Ultimate X-Fi for professional audio creation & home entertainment, with 24-bit Crystalizer & 3DMIDI! PC gaming's never had it better too. You'll be amazed with the accuracy of EAX ADVANCED HD's breath-taking ambience reproduction. Take your game to a new level with X-RAM, the huge 64MB dedicated on-board audio memory for higher quality gaming audio and performance. Bring the cinema right to your living room - Sound Blaster X-Fi is THX certified and supports the latest home theater standards like Dolby Digital EX and DTS-ES for a complete home entertainment solution.Sound Blaster X-Fi Elite Pro deli'vers the fastest gaming performance ever!# Enjoy the latest cinematic technologies for the ultimate PC movie experience!
Experience incredible audio with THX certified quality and unbeatable movie sound with DTS-ES? and Dolby? Digital EX decoding!
Basic Requirements
* Genuine Intel? Pentium? III GHz, AMD? GHz processor or faster
* Intel, AMD or 00% compatible motherboard chipset
* Microsoft? Windows? XP Service Pack 2 (SP2)
* 256MB RAM
* 600MB of free hard disk space
* Available PCI 2. slot for the audio card
* CD-ROM/CD-RW or CD/DVD-ROM required for software installation
* Graphics card with DirectX? 9 and OpenGL? compliant 3D graphics accelerator
c. Here is how music sounds if you use a sound card from Creative labs. Excellent,isn`t it. As if.....
d. It`s dri'ven me mad....
e. Make title of your choice and sense of humor
3. Upload movie into Youtube, Google video or blogs etc.
At least it could be helpfull for our nerves. A little relaxation.
Can you imagine how nice it would be if after that we`ll finally hear something from CL. I mean, realy constructi've something.-> Feedback and Suggestions.
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My old Apple ID was tied to an email address that I no longer have access to. My security question answers don't seem to work. Is there any other way to retrieve my password?
I have a new Apple ID - I would love to be able to merge them. Is that possible?You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90031) -
HT201363 I forgot answers to the security questions. I also forgot my rescue email
I forgot every thing and im trying to buy a game but it says enter your security questions
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104386) -
kindly advise how do i install Bonjour to my MacBook Pro. i have quite a fewApps that won't work and have troubleshot them and can not find this application anywhere.
this is the error page i get when trying to open Docs to Go on my MacBook
Process: Documents To Go Desktop [2042]
Path: /Applications/Documents To Go Desktop.app/Contents/MacOS/Documents To Go Desktop
Identifier: com.dataviz.Documents_To_Go_Desktop
Version: 4.0001.9
Code Type: X86 (Native)
Parent Process: launchd [187]
User ID: 501
Date/Time: 2013-01-28 17:24:34.373 +0200
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Sleep/Wake UUID: 7B3C101D-5145-46E9-87BC-8CC4F7A0AAB9
Interval Since Last Report: 80267 sec
Crashes Since Last Report: 1456
Per-App Crashes Since Last Report: 19
Anonymous UUID: 824A531E-DA88-A4D2-F85C-B0E0B6351CDF
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Documents To Go Desktop.app/Contents/MacOS/Documents To Go Desktop
__TEXT 0000000000001000-0000000000061000 [ 384K] r-x/rwx SM=COW /Applications/Documents To Go Desktop.app/Contents/MacOS/Documents To Go Desktop
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x93030780 strncpy + 112
1 com.dataviz.Documents_To_Go_Desktop 0x000130dc 0x1000 + 73948
2 com.apple.Foundation 0x912acfcf __NSFireDelayedPerform + 413
3 com.apple.CoreFoundation 0x99f209b6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
4 com.apple.CoreFoundation 0x99f20355 __CFRunLoopDoTimer + 709
5 com.apple.CoreFoundation 0x99f05162 __CFRunLoopRun + 1730
6 com.apple.CoreFoundation 0x99f0463a CFRunLoopRunSpecific + 378
7 com.apple.CoreFoundation 0x99f044ab CFRunLoopRunInMode + 123
8 com.apple.HIToolbox 0x94e5b15a RunCurrentEventLoopInMode + 242
9 com.apple.HIToolbox 0x94e5aec9 ReceiveNextEventCommon + 374
10 com.apple.HIToolbox 0x94e5ad44 BlockUntilNextEventMatchingListInMode + 88
11 com.apple.AppKit 0x97b77a3a _DPSNextEvent + 724
12 com.apple.AppKit 0x97b7726c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
13 com.apple.AppKit 0x97b6d6cc -[NSApplication run] + 855
14 com.apple.AppKit 0x97b106f6 NSApplicationMain + 1053
15 com.dataviz.Documents_To_Go_Desktop 0x00002d59 0x1000 + 7513
16 com.dataviz.Documents_To_Go_Desktop 0x00002c88 0x1000 + 7304
Thread 1:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x909539ae kevent + 10
1 libdispatch.dylib 0x94df4c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x94df47a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 10:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x90952be6 __select + 10
1 com.apple.CoreFoundation 0x99f48c00 __CFSocketManager + 1632
2 libsystem_c.dylib 0x93044557 _pthread_start + 344
3 libsystem_c.dylib 0x9302ecee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000100 edx: 0x00000010
edi: 0x009200c0 esi: 0x00000000 ebp: 0xbfffe4d8 esp: 0xbfffe494
ss: 0x00000023 efl: 0x00010202 eip: 0x93030780 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0
Binary Images:
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0xdf000 - 0xecff3 com.apple.Librarian (1.1 - 1) <88A55A5E-40FF-3234-8394-2317120B79AB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7e8000 - 0x7f0ffc libcldcpuengine.dylib (2.1.19) <E5429AB3-FE28-3C0C-8942-686BB4191A9E> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x7f7000 - 0x7f9fff libCoreFSCache.dylib (24.4) <A089ED2E-0156-3937-BE32-5BED76DF4066> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x3ff2000 - 0x3ff2ffb +cl_kernels (???) <53FCF3CC-E043-4F29-818E-4FD5879EC129> cl_kernels
0x3ffc000 - 0x3ffcff7 +cl_kernels (???) <ABBCDE1B-10FB-409E-A3CA-AB362AF8DB9A> cl_kernels
0x8483000 - 0x8512ff7 unorm8_rgba.dylib (2.1.19) <EAF23AD7-DEC1-3346-A7AA-21B308CA2A85> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba. dylib
0x8524000 - 0x85b6ff7 unorm8_bgra.dylib (2.1.19) <A2C66114-F581-3D86-9BC9-9994156640AF> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x8fed1000 - 0x8ff03e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0x90007000 - 0x90023ff7 libPng.dylib (845) <14C43094-C670-3575-BF9B-3A967E05EAC0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x90024000 - 0x900c4ff7 com.apple.QD (3.42 - 285) <1B8307C6-AFA8-312E-BA5B-679070EF2CA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x900c5000 - 0x900c5fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x900c6000 - 0x9011fff7 com.apple.ImageCaptureCore (5.0.1 - 5.0.1) <541529F7-063E-370B-9EB2-DF5BE39073E6> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x90120000 - 0x9014aff9 com.apple.framework.Apple80211 (8.0.1 - 801.17) <8A8BBBFD-496B-35A6-A26E-ADF8D672D908> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x9014b000 - 0x90256ff7 libJP2.dylib (845) <D409C913-6FA4-3D60-BFE0-B9FC6A02FEE0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x90257000 - 0x903afffb com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <9205DFC2-8DAE-354E-AD87-46E229B5F2F1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x903b0000 - 0x903d4fff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x903d5000 - 0x903f2fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x9040d000 - 0x906b0ffb com.apple.CoreImage (8.2.2 - 1.0.1) <85BFFB09-D765-3F5F-AF65-FB136DDCAEF3> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x906b1000 - 0x906d6ffb com.apple.framework.familycontrols (4.1 - 410) <5A8504E7-D95D-3101-8E20-38EADE8DEAE1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x906e3000 - 0x9070cfff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x9070d000 - 0x9071dff7 libsasl2.2.dylib (166) <D9080BA2-A365-351E-9FF2-7E0D4E8B1339> /usr/lib/libsasl2.2.dylib
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0x90737000 - 0x9073affd libCoreVMClient.dylib (24.4) <C54E8FD0-61EC-3DC8-8631-54288AC66AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9073b000 - 0x9076eff3 com.apple.GSS (3.0 - 2.0) <B1D719C1-B000-3BE3-B747-329D608585DD> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9076f000 - 0x90782ff9 com.apple.MultitouchSupport.framework (235.28 - 235.28) <5C8CFA21-D4FC-32E8-B199-0F7155E6ED9A> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x90783000 - 0x9078fffa com.apple.CrashReporterSupport (10.8.2 - 415) <BAE9900A-51E7-3AD4-A7FB-7E6CCFFB2F21> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x90790000 - 0x90888ff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x90889000 - 0x9088cffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x9088d000 - 0x90925fff com.apple.CoreServices.OSServices (557.4 - 557.4) <C724AB29-A596-3E1E-9FF1-A4E509AD843A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90926000 - 0x9093dff4 com.apple.CoreMediaAuthoring (2.1 - 914) <37C0A2C7-73B3-39BC-8DE1-4A6B75F115FC> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x9093e000 - 0x90958ffc libsystem_kernel.dylib (2050.18.24) <C17D49D0-7961-3B67-B443-C788C6E5AA76> /usr/lib/system/libsystem_kernel.dylib
0x90959000 - 0x9099aff7 libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib
0x9099b000 - 0x909a3fff com.apple.DiskArbitration (2.5.1 - 2.5.1) <25A7232F-9B6A-3746-A3A8-12479D086B1E> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x909a4000 - 0x909e6fff libcurl.4.dylib (69.2) <8CC566A0-0B25-37E8-A6EC-30074C3CDB8C> /usr/lib/libcurl.4.dylib
0x909e7000 - 0x90de3feb com.apple.VideoToolbox (1.0 - 926.62) <B09EEF06-CB3C-3EAA-8B0E-22A1801F3CAE> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x90de4000 - 0x90e30fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x90e31000 - 0x91089ff1 com.apple.JavaScriptCore (8536 - 8536.26.7) <75629E05-65FE-3699-8CDC-80C95015CF42> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
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0x97574000 - 0x977a4fff com.apple.QuartzComposer (5.1 - 284) <4E8682B7-EBAE-3C40-ABDB-8705EC7952BD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x977a5000 - 0x977f3ffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x977f4000 - 0x97901ff3 com.apple.ImageIO.framework (3.2.0 - 845) <BF959BCB-C30A-3680-B7C2-91B327B2B63B> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x97902000 - 0x9790cfff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x9790d000 - 0x97910ff9 libCGXType.A.dylib (324.6) <3004616B-51F6-3B9D-8B85-DCCA3DF9BC10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x97911000 - 0x97913fff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x97919000 - 0x97946ffb com.apple.CoreServicesInternal (154.2 - 154.2) <DCCF604B-1DB8-3F09-8122-545E2E7F466D> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x97947000 - 0x97959fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x9795a000 - 0x9795eff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x9795f000 - 0x97a13fff com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x97a14000 - 0x985d0ffb com.apple.AppKit (6.8 - 1187.34) <06EDB1D1-3B8A-3699-8E3A-D8F50A27AB7C> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x985d1000 - 0x985dffff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x985e0000 - 0x986c9ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x986ca000 - 0x98700ffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x98701000 - 0x98711ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x98712000 - 0x98712ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <4C13DEA2-1EB0-3D06-901A-DB93184C06F0> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x98713000 - 0x9871afff libsystem_dnssd.dylib (379.32.1) <6A505284-2382-3F27-B96F-15FFDACF004E> /usr/lib/system/libsystem_dnssd.dylib
0x9871d000 - 0x98721fff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x98722000 - 0x98767ff5 com.apple.opencl (2.1.20 - 2.1.20) <41C4AE6E-67B6-33E2-A9B6-BF6F01580B16> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x98768000 - 0x989d5fff com.apple.imageKit (2.2 - 667) <3F5F92DB-C0C0-3C5F-98C6-B84AB9E28B55> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x989d6000 - 0x98a85ff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x98a86000 - 0x98bd3ffb com.apple.CFNetwork (596.2.3 - 596.2.3) <1221EF86-659B-3136-AB57-0CC6B130CDA2> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x98bd4000 - 0x98bf6fff libc++abi.dylib (24.4) <06479DA4-BC23-34B6-BAFC-A885814261D0> /usr/lib/libc++abi.dylib
0x98c2d000 - 0x98c52ff7 com.apple.CoreVideo (1.8 - 99.3) <5B872AC0-E82D-3475-A3F9-FD95F380560D> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x98c53000 - 0x98d71ff7 com.apple.MediaControlSender (1.4.5 - 145.3) <E0931EE7-4ACA-3538-9658-B9B2AC1E6A80> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x98d72000 - 0x9912affa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9912b000 - 0x99174ff7 com.apple.framework.CoreWLAN (3.0.1 - 301.11) <ABA6A926-34C2-3C09-AD9F-A87A8A35536A> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x99175000 - 0x9917cff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x99184000 - 0x99199fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9919a000 - 0x991d5fe7 libGLImage.dylib (8.6.1) <A3442557-18D5-332E-8859-423D5A20EBBE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x991d6000 - 0x99452ff7 com.apple.QuickTime (7.7.1 - 2599.13) <FE609160-E1EF-341D-9B6A-205D3E03A4D2> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x99453000 - 0x994a1ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <7BA6C58B-0357-356F-BB69-17ACB5E35988> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x994a2000 - 0x994b0ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x994b1000 - 0x99517fff com.apple.print.framework.PrintCore (8.1 - 387.1) <F8CF762B-B707-3021-958F-BB8D33DB3576> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x99518000 - 0x9951cfff com.apple.IOSurface (86.0.3 - 86.0.3) <E3A4DB0A-1C1A-31E3-A550-5C0E1C874509> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9951d000 - 0x99533fff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x99534000 - 0x99537ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x99538000 - 0x9956fffa com.apple.LDAPFramework (2.4.28 - 194.5) <8368FAE7-2B89-3A7D-B6EE-7184B522CB66> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x99570000 - 0x99571fff libsystem_sandbox.dylib (220) <4E42390B-25EC-3530-AF01-337E430C16EB> /usr/lib/system/libsystem_sandbox.dylib
0x99572000 - 0x99575ff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x99576000 - 0x99620fff com.apple.LaunchServices (539.7 - 539.7) <AF33EBD3-BC0B-30B5-B7DA-5CCCF12D7EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x99621000 - 0x99662ff7 com.apple.framework.CoreWiFi (1.0 - 100.10) <944B3FAE-F901-3276-A676-9D52295DA817> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x99663000 - 0x9966cffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9966f000 - 0x9967cff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x9967d000 - 0x996aefff com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x996af000 - 0x996b0fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x996b1000 - 0x996bcfff libcommonCrypto.dylib (60026) <A6C6EDB8-7E69-3827-81F3-9A74D0935461> /usr/lib/system/libcommonCrypto.dylib
0x996bd000 - 0x99721fff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x99748000 - 0x99748fff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x99749000 - 0x997a6fff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <9549B81F-4425-34EE-802B-F462068DC0C5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x99eaf000 - 0x99eccfff libxpc.dylib (140.41) <1BFE3149-C242-3A77-9729-B00DEDC8CCF2> /usr/lib/system/libxpc.dylib
0x99ecd000 - 0x9a0b5ff3 com.apple.CoreFoundation (6.8 - 744.12) <E939CEA0-493C-3233-9983-5070981BB350> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9a0f9000 - 0x9a101fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x9a102000 - 0x9a102fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9a103000 - 0x9a31afff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9a373000 - 0x9a3a6ff5 libssl.0.9.8.dylib (47) <3224FBB3-3074-3022-AD9A-187703680C03> /usr/lib/libssl.0.9.8.dylib
0x9a3a7000 - 0x9a3a9ffb libRadiance.dylib (845) <3F87840F-217D-3074-A29D-919BAAED2F4A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x9a3aa000 - 0x9a405fff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9a406000 - 0x9a522ff7 com.apple.desktopservices (1.7.2 - 1.7.2) <8E74D101-8398-34F1-A463-B4950680A597> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9a523000 - 0x9a529fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9a52a000 - 0x9a534ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x9a535000 - 0x9a53cfff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x9a540000 - 0x9a69dffb com.apple.QTKit (7.7.1 - 2599.13) <2DC9E2BB-9895-3D02-A318-88431052E70B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1914
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=154.1M resident=96.1M(62%) swapped_out_or_unallocated=58.1M(38%)
Writable regions: Total=114.3M written=2316K(2%) resident=21.9M(19%) swapped_out=0K(0%) unallocated=92.4M(81%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 2128K
CG image 4K
CG raster data 16K
CG shared images 1216K
CoreImage 96K
CoreServices 2656K
MALLOC 82.0M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=35 4408K
OpenCL 16K
Stack 68.6M
VM_ALLOCATE 16.1M
__DATA 7392K
__DATA/__OBJC 252K
__IMAGE 528K
__LINKEDIT 31.2M
__OBJC 2332K
__OBJC/__DATA 60K
__PAGEZERO 4K
__TEXT 122.9M
__UNICODE 544K
mapped file 87.5M
shared memory 308K
=========== =======
TOTAL 429.9M
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.69f3
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E4130314C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E4130314C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 2 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9A302, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: hub_device, 0x058f (Alcor Micro, Corp.), 0x6254, 0xfd120000 / 4
USB Device: hub_device, 0x058f (Alcor Micro, Corp.), 0x6254, 0xfd124000 / 6
USB Device: CanoScan, 0x04a9 (Canon Inc.), 0x1905, 0xfd124400 / 7
USB Device: Aficio MP 161, 0x05ca (Ricoh Company Ltd.), 0x0403, 0xfd121000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0246, 0xfa120000 / 4 -
HHlo Is that where you are offering to help retrieve the encryption-answer questions and cod have been an accident and do not forget the answers
How to reset your Apple ID security questions
Go to appleid.apple.com and click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email.
Go to the Password & Security section on the left side. Then underneath the security questions click on the link that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then you will need assistance from Apple Account Security. Follow this procedure:
click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to getsupport.apple.com. If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services'.
Choose 'More Products & Services', then 'Apple ID'.
A new page will open. Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
The above information quoted with gratitude from TJBUSMC1973, another user in these forums.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
Regards.
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