HT201363 i have forgotten the security code and an e-mail is being sent to an e-mail account which does not exist.  How do i change the e-mail details

We have forgotten the security code question and each time I request a reset it is being sent to an e-mail addres which does not exist.  How can I change the e-mail address to my current e-mail address.  We have put money onto an ITunes account which is asking for this security question.  This has never happened before. Any assistance would be appreciated.  thank you

Hello, covey98. 
Thank you for visiting Apple Support Communities.
I would recommend reaching out to us via the link below to assist you with this issue.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

Similar Messages

  • HT5621 I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?

    I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96610)

  • I have forgotten my security questions and the email linked to these is no longer working.  How can I change my security questions?

    I have forgotten my security questions and the email linked to these is no longer working.  Is there another way I can change my security questions?

    Click here and request assistance.
    (75745)

  • I have forgotten my security question and I have tried for to days for uses to send me the resets and the email is not coming though?

    I have forgotten my security question and I have tried for to days for uses to send me the resets and the email is not coming though?

    If you've been unsuccessful resetting your security questions by signing into your account at appleid.apple.com (manage my apple I'd) and the going to password and security, and have also tried contacting iTunes support and have not heard back then:
    Call 1-800-APL-CARE and have the following info ready:
    Your verifiable and active apple I'd username, the serial number of a device registered in your name, and some billing info currently associated with your account.

  • I have a iPad mini, I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

    I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699?viewlocale=en_US&locale=en_US
    Try the link above. Try to find a phone number for your country, call and ask for account security.

  • I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?

    I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?

    You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95774)

  • HT5622 I am very frustrated as I have forgotten my security questions and need to clear them out.  I have all of my other information on the account.

    I am very frustrated as I have forgotten my security questions and need to clear them out.  I have all of my other information on the account.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset (we are fellow users here on these forums).
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I have forgotten my security code

    I have forgotten my security code (4 digit pin number) for my i touch.... how do i reset it?

    If you have a passcode to the screen lock that you've forgotten, restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
    http://support.apple.com/kb/ht1212
    If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    Regards.

  • If i have forgotten my security answers and not receiving mails on my email id, how do i change my password?

    i have forgotten my security answers and not receiving mails on my email id, how do i change my password?

    Hello,
    Your best bet and least run-around will be to contact Apple support team. They'll kindly help you change your email ID and reset your password, thereby changing your security questions as well.
    The number is 1-800-275-2273
    or
    https://getsupport.apple.com/GetproductgroupList.action
    Best wishes

  • I have forgotten my security questions and do not have access to my email, what do i do?

    I have forgotten my security questions and do not have access to my email, what do i do?
    PS this is my spare account but i desperately need the other one!

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5624 I have forgotten my security code that I need when I purchase itunes.  Is there any way to retrieve it?

    I have forgotten my Security Code that I need when purchasing itunes.  Is there any way to retrieve it?

    What "security code" are you referring to? Do you mean the security questions?
    http://support.apple.com/kb/HT5665
    Or are you referrring to the two-step security authorization?
    http://support.apple.com/kb/ht5570

  • I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?

    I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?
    It's not possible to me calling apple support, because I'm not in usa now.

    Then find whatever number that you need for wherever you are -  in this support article - and seek help here.
    http://support.apple.com/kb/HT5699

  • I have forgot my security answers but when I've done my apple ID I didn't choose one recuperation email, so how I can change my answers to buy in the apple store?

    I have forgot my security answers but when I've done my apple ID I didn't choose one recuperation email, so how I can change my answers to buy in the apple store?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94255)

  • G/L account 379998 does not exist in company code ****

    Hello Everybody!
    My very 1st post in this forum.....
    I`ve posted this same query in MM forum as I work in MM... I havnt got a solution there! As its FICO related I`m posting it here in this forum. At present we don hav a FICO consultant. So... please help guyz!
    I get a error Sayin `G/L account 379998 does not exist in company code ****`.
    It happens while I try posting a created PO(purchase order) using T-code MIGO. The error msg no. is M7055.
    I`ve also checked FS00 for this G/L acc no.... Its NOT AVAILABLE in my Company Code!
    I hav tried copyin thru OBY2... it says `Copying is not possible due to existing entries in the target co.cde`!
    Help find a way through this!!!
    Thanks!

    Hi Jason.
    ARe you creating a GR/IR account, then these are the below which you shud
    give
    Type
    Account group - Liab acc (As it is a liab select the radio button B/S)
    Control data
    Give acc currency, and tick only balances in loc curr
    tax category - give the one which u wnat to input or give * which accepts any tax cat
    Check the open item and line item checkbox
    give sort key as vendor number
    field status group - goods/invoice received clearing acc
    and tikc the checkbox post automatically only. This account there should not be manual entries
    hope this helps
    please assign points if helpful
    regards,
    radhika

  • G/L account 891000 does not exist in company code

    Dear Gurus,
    im facing a error while posting Goods(Subcontracting )
    i used Tcode FS01 to create G/L account
    since i dont know what are the important data to be entered in creating 891000 G/L account by using Tcode FS01
    pls help me
    Thanks
    Error is.....
    <b>G/L account 891000 does not exist in company code
    Message no. M7055
    Diagnosis
    The G/L account has not been created in the company code in which you are working.
    Procedure
    If the system has determined the G/L account, the system setting is faulty. Contact your systems administrator.
    If you have entered the G/L account or the company code yourself, check the account number entered, as well as the company code in which you are working.
    G/L acct. CoCode
    wrong right Correct the G/L account.
    right wrong Correct the company code.
    right right The G/L account must be created
    for the company code. </b>

    Hi Kamal,
    Created account using Tcode FS01
    i entered all mandatory fields
    then i tried to save it was asking to fill the field <b> Field Status Group</b> in the tab <b>Create/Bank/Interest</b> then i gave G045>>>which is for <b>Goods/invoice received clearing accounts</b>
    now the error is solver and im able to post goods...what i've doubt is... im not sure whether i gave correct <b>Field Status Group</b>
    pls clarify me........
    Thanks

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