HT201363 i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I
i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?
Dude same here
Similar Messages
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I have no problem purchasing anything before this local currency feature.
My last successful itunes store purchase was at November 1st 2012.
A week later I saw my local currency displayed along app icons. When I tried to buy one app, my CC declined.
thanks.
Al.Contcat itunes support
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I really need some help here. I would like to say the APPLE staff has been helpful for me, but I am very disappointed in the "service" I have received. I have tried to reset my password, I have taken my phone to APPLE, they were rude and were no help, at all. I have always been very satisfied with my iPhone and iPad, but I am sad to say I am frustrated and discouraged.
I am unable to purchase music or apps, and whats more frustrating is the fact that I cannot even update the applications I currently have.I've tried that too. Everything I am being told to do isn't working.
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Asked to put security questions and answers. Click "Done" and it does not lead me anywhere. Now cannot download anything from iTunes Store.
Anyone has been having this problem?I have the same issue, bteween France and The Netherlands. No solution found yet.
Worse even. My credit card is not from The Netherlands, and the dutch store does not accept a creditcard from outside NL. So i used my french card to buy one app using France has my home country. Luckily the app's language remained English, but now the french store seems to be offering me frech versions of existing (free) apps which i dont want. So i cant use the updates.
i cant change the country back to Neterlands, without using a credit card. I can make a new ID, but the old one remains stuck with the french store, pffff It seems the only solution is to create a new ID via a "purchase" of a free app, but the older free apps all may need to be reinstalled that way.
Typical Apple ..... ? ! !
I may regret having purchased this ipad..... -
I keep getting @your Apple YD has been disabled' even though I have reset my password and rebooted my ipod. I am unable to purchase anything from iTunes, Help!
Hi there,
You may find the article below helpful.
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
-Griff W -
My phone is telling me about a Software Update 7.1.1 but for the first time it is asking me for a passcode, I have never set up a passcode and do not know how to get around this to do the upgrade?
See if this helps:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212 -
I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, I managed to reset but still unable to purchase apps from itunes store. Any good suggestion to resolve this issue? Thanks
Contact itunes support:
http://www.apple.com/support/itunes -
Want to play tv shows purchased on iPad on Apple tv. When I touch icon for apple tv and choose "apple tv" it asks for an apple tv password. We have never set up any password and can't get past this screen. Does anyone know how to find this password?
You can remove the Airplay password from the Settings menu on your AppleTV.
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Cannot purchase anything with iTunes 8.0.2
Last week when I upgraded there was no problem. I agreed to the new TOS and that was that.
Now suddenly I cannot purchase anything. I'm getting an error message about a problem on the iTunes Store's side regarding "credit" that I know I do not have. The error states that I can pay using a different method, but I can't. No credit card, no debit card, no PayPal.
I have signed in and out.
I have shut down and restarted.
I have deauthorized and reauthorized.
None of this has worked.
I am in the US using a US-based account and I don't have any iTunes credit to begin with so this is especially infuriating.
Am I the only person experiencing this problem?No, you are not the only one. I'm having the same issue with my store credit. The only information I can find on this issues comes from these forums; nothing at all in the "Possible iTunes for Windows Errors" section on the support website. On every thread I've seen, the service just eventually starts working again.
So, I guess it's just a waiting game at this point, since Apple has never addressed the issue, and has no documentation admitting that it even exists.
I love it when developers create an error message, and provide absolutely no documentation or support for it. -
I cannot purchase anything on itunes. I updated my itunes but that did not help.
I have had trouble purchasing anything in itunes. I updated my itunes to 11.1.2 but it did not help with the situation at all. Please help.
Without knowing what you mean by "have had trouble purchasing anything in iTunes", we really can't help to troubleshoot the problem. Can you tell us what you mean by that? What error you are getting, or what is preventing you from proceeding with your purchase?
GB -
HT1491 i cant purchase anything from itunes
i cant purchase anything from my itues it keep telliln me contact itunes support too complete transaction help
Click here and request assistance.
(74137) -
I changed the email on my Apple ID and now my password won't work and I can't get anything from iTunes or the App store.
Try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if it then works.
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I have been unable to purchase apps from the app store as i have forgotten the answers to security questions, please help!
http://support.apple.com/kb/HT5665
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I have loaded iCloud on my iPad and I can't purchase anything new through iTunes. The security questions keep coming up. I answer them and then I get a blank square and nothing. Please help.
iTunes has made it a required thing, that even though you are using itunes gift cards you still need to have your billing information filled out.
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I have plenty of storage space on iCloud, but whenever I try to download songs from iTunes a popup says my storage space is full. Any help please?
The storage space you have on your phone and the storage space you have available in your iCloud account are not the same thing. You need to remove some items from your phone, if you are to free up space to download items from iTunes.
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