HT201363 i must have misspelt my security email adress and ive forgotten my security questions!, what do i do? please help
i must have misspelt my security email adress and ive forgotten my security questions!, what do i do? please help
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101115)
Similar Messages
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I forgot my security questions and it says Forgot your answers? : Send reset security info email to n•••••@live.fr, but it is not one of my email adress and I don't know how to changes this, can anyone help please ?
I want to buy an app but I can't without these answersYou need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87765) -
I am using iPhoto '11 version 9.4.2 on Mac OS X. I have a Leica D-LUX 6 and cannot get iPhoto to read my RAW files. Please help.
Answered here:
https://discussions.apple.com/message/20493786#20493786 -
I downloaded and installed itunes, but itunes will not connect to ;internet (I do have internet. I don't know what too do, can you help?
I'm having the exact same issue. I'm connected to the VPN, but I can't mount or otherwise connect to the shared drive. Did you ever resolve this?
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I can't use my $30.+ to buy songs. It wont let me use it. I go to buy a song and it takes me to a billing page? The $30 it shows does not allow me to click on it.
Itunes verifies your account using your billing info.
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i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
how to add a rescue email adress to recieve my reset security question ..i dont have one
Welcome to the Apple Community.
1. Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
2. If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
3. If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
what about if you have added a rescue email address and verifyed it and the i forgot my security questions still doesnt show up and i dont no the answers !?!?!?!?!?!?!?! what do i do then because i dont want to phone up !?!?!?! please help !!??!?!?!
If you have just added an address to your account then it will be an alternate email address - a rescue email address can only be added by answering 2 of your questions. You will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
Dont have a rescue email and forgot my security questions , what should i do , need help!
You will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
what if i have a back up email adress but i stilll dont see the link to change the security question??
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
An alternate email address isn't the same as a rescue email address. Being shown that link requires having a rescue email.
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i reset my apple password but i cannot recieved email on recovery email either on same email which i submit for apple id somebody hacked my apple id please help and worst thing i remembered security quitions but i cant remembered date of birth please help
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased. -
I have a go daddy email account and I can't get it to work on my iPad
I have a go daddy email account and I can't get it to work on my iPad
Try turning the email account off and then turn it on again. Settings>Mail, Contacts, Calendars>select your gmail account>Off. Go to the mail app and then come back to the account in the settings and turn it on again.
If you can't find any other way for the iPad to accept the password, delete the email account and then add it back onto the iPad. -
what if ive forgotten my security questions, but the email to see the answers is no longer available
contact AppleCare
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I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted. No good apple sending reset information to old email address as I cannot access it
Welcome to the Apple Community.
The following article(s) may help you.
Moving your iTunes library to a new computer
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