HT201363 I NEED PHONE NUMBER TO CONTACT APPLE TO CHANGE THE SECURITY QUESTIONS I HAVE A CASE # 471855341

I need to change the security questions when trying to purchase a app.  Do not remember them.  I have a case # 471855341.  We tryed to guess to many times and got locked out.

1-800-275-2273

Similar Messages

  • HT1918 I need to find out how i can change my security questions, i have sent off for the email but i have recieved nothing and so i am unable to purchase anything until i change these questions how else can i change them?

    it is urgent that i find out how to change these settings otherwise i will be forced to make a complaint. I have never had to make these questions previsouly and never had i had this much trouble just trying to recieve an email to fix the issue

    How did you contact iTunes support, and you've checked your spam as well as your Inbox ?
    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Need help!! I don´t remember my security questions nor have I a rescue email, plus whenevr I try I can´t seem to contact support, as it doesn´t accept my phone number, probably because I live out of the USA!!!

    Need help!! I don´t remember my security questions nor have I a rescue email, plus whenevr I try I can´t seem to contact support, as it doesn´t accept my phone number, probably because I live out of the USA!!!

    Hi bmwertner,
    Welcome to the Support Communities!
    If you require additional assistance with this, click on the link below for guidance:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Judy

  • I was hacked i kept getting emails that some purshcaes were being made when no one was downloading them and i guess they hacked my apple iD because they changed the security question and now i cant change anything without the security question please help

    I was hacked i kept getting emails that some purshcaes were being made when no one was downloading them and i guess they hacked my apple iD because they changed the security question and now i cant change anything without the security question please help i want to reset the security question but i cant.

    You should contact Apple by phone as soon as possible. You'll need to change your Apple ID and all passwords.
    See Contact Apple at the bottom right of this page.
    Hope this helps.

  • I go onto manage account to change the security questions because I've forgotten them but to get onto the security section i need to answer security questions. What do I do???

    I go onto manage account to change the security questions because I've forgotten them but to get onto the security section i need to answer security questions. What do I do???

    Ok, so I had the same problem. What you should do is, call the
    Apple Technical Support number: (44) 0844 209 0611
    And ask for the Account Security Team. This worked for me.

  • HT2204 I need help to change my security questions I have forgot them

    I need help to change my security questions I have forgot them

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT1918 How can I change the security questions on my Apple ID account?

    I am editing my account and would like to change the security questions to other more familiar to me. Do you know how to do it? Thanks.

    If you can remember them their current answers you can login here and change them : https://appleid.apple.com , click on 'Manage your Apple ID' and then 'Password and Security' on the left-hand side of your account's page
    If you can't remember their answers and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551

  • HT201303 How do I change the security question in my apple account, I could not find editing the security questions and answers in manage account portal Please help

    I have forgot my security questions and answers but I remeber my apple id and password. i couldn't make a purchase in mac app store without answering security questions. i could find a way to change the security questions in Manage account portal. Please help.

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT5570 I have forgoten the security questions,i have tryed ewerithing to reset all of the instructions i have recived from the apple support team. I still can not reset the questions. Can some body please help me to reset them. Thank you and best regards

    I have forgoten the security questions,i have tryed ewerithing to reset all of the instructions i have recived from the apple support team. I still can not reset the questions. Can some body please help me to reset them. Thank you and best regards

    Since this is a user-to-user support forum, there isn't much we can do other than refer you to the following instructions and as noted in the instructions, then to Apple Support if you can't reset as shown in the instructions: If you forgot the answers to your Apple ID security questions

  • I had to change my password, and need to change my security questions, as they are wrong. Apple won't let me change the security questions unless I answer the old ones, which I cannot do. Suggestions please for how I can change my security questions.

    I had to change my password and did so succesfully, but cannot change my original security questios. To make new security questions, Apple wants me to answer my old security questions, which I cannot do to their satisfaction, as my answers do not match their answers on file. Is there a way to change my security questions without being able to answer my orignal questions first?

    Outlaw123456 wrote:
    Apple wants me to answer my old security questions, which I cannot do to their satisfaction, as my answers do not match their answers on file.
    Why not? If you're the owner then you should know your own question/answer combination as you created them.
    Outlaw123456 wrote:
    Is there a way to change my security questions without being able to answer my orignal questions first?
    Call Apple.

  • I won't receive an e-mail from Apple about changing my security questions

    Okay, so I wanted to buy something on iTunes, but then this thing came up, saying since it was my first time buying something on this device, I had to answer my security questions. The thing is, I don't remember them! I made them over 2 years ago, and never had to use them until now. So I signed in onto my account, and pressed "Forgot your answers? Send reset security info email to r•••••@yahoo.com" I'm not sure if the r*****@yahoo.com appears for everyone, or if it's "my" e-mail account, but just showing the first letter. Thing is, I don't remember making en e-amil account starting with r. My Apple ID is my e-mail account. The one I had when I got my first Apple device. I've always used it for Apple stuff, so why won't I receive an e-mail from Apple about this? I received one when I put my phone number in my payment options just yesterday, and when I changed my password as well, so I don't get why I don't get the imformation about changing my security questions. I really want new songs

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94595)

  • How can I change the security questions on my account without calling Apple support?

    Important to note that when I try to change it on the Password and Security page on My Apple ID, it keeps asking me to answer my security questions, which I can't remember the exact answer to.
    I've also tried changing my Apple ID password, but then it still asks me to answer the questions before I change them.
    Please help, I don't want to waste money by calling Apple Support on the other side of the world

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101987)

  • I need to change the security questions/answers in my Appleid, but my rescue email address is no longer valid and I can't change it.

    Help me change my security questions. 

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102456)

  • HT5624 I'm not receiving Emails on my E-mail address  FROM APPLE on changing my security questions

    Hello,
    I've been trying to make Icloud backup for my date in order to change my Iphone 4 to a new one Iphone 5
    However now i gave before my apple id nd password to someone , so i need to change them so i can do the backup...
    I do all steps right and it tells me that an email will be sent to me .. to change security questions since i don't remember them,
    however i am not receiving this reset email...

    If you know your present password you don't need to use the security questions: just go to http://appleid.apple.com , click on 'Manage your Apple ID', click on 'Password and Security' and you can change the password. Of course if you've already managed to reset it then that won't work since you now don't know the password.
    If you are unable to change it by this method and haven't received a reset password you will need to contact Support. Go to https://expresslane.apple.com ; select 'All Products and Services' in the first column, 'More Products and Services' in the second column, then 'Apple ID' in the third column. In the next page select 'Other Apple ID Topics' in the first column then 'Lost or forgotten Apple ID password' and click 'Continue'. You will be offered options to contact Apple.

  • HT201303 What about changing the security questions not the apple id password

    I'm trying to buy an app on the app store it asked for my apple id which I knew but then it asked for two additional passwords for verification I inputted those in but it said they where wrong I tried several more times all the answers where the ones I thought I used originally but no. My question is how do you change theses two passwords and not the main apple id password but the back up ones.

    Sice I was having the exact same issue with my account and trying to make a purchase I found my solution by calling the apple support line that I found online, I'm not the greatest of problem solvers or talking to people over the phone for that measure but I did, call they asked me a few questions and where able to change my 2 security questions once they fixed it I was able to log in and change my password but now I write down my passwords and keep them in a very secure location just in case I ever needed them again it really does help. I hope that this will help you in any form of trying to change your security questions.
    Scooberang2

Maybe you are looking for

  • Open / Save Dialog Bug in Lion

    Hi, I am currently pretty annoyed by a nasty bug that I experience when using Mac OS X Lion. Whenever I want to load an image / video / document or save in various programs, the program automatically crashes. I have reproduced this bug with iMovie 11

  • XML Parser for PL/SQL

    Hi, I have to produce and manipulate XML documents in PL/SQL. I have downloaded the XML Parser for PL/SQL from Oracle's web site. Can anyone please: 1. Point me to some examples illustrating XML DOM manipulation with PL/SQL. 2. Any information about

  • Text Updation failure in Purchase order creation

    Hi We are trying to update the PO Item Text Object in PO User Exit include ZXM06U44. In most cases, Text is updated into PO text correctly and sometimes, it doesnot. In particular if its PO's are created in batch mode. Have any one of you faced this

  • Issues while loading the Menu in Infoview for Performance Manager

    Hi, I have been seeing intermittent issues with the menu getting loaded when I click on the Performance Manager tab in Java Infoview. I am working on BOXI R2 SP2.8 on Windows 2003 Server with Oracle 10g as our Database. I have been working with BO te

  • Applecare or Return - Random Restarts (iMac 20")

    I ordered my iMac on May 4th - this is the date on the receipt. I received my computer on May 10th. As soon as I started using it, it started crashing. The screen goes black and there is no sound, but if I put my hand on the computer I can feel it st