HT201363 I need to change my Security Questions, as I cannot remember the answers to them, At all.
How can I change them? I have tried calling them, I have tried things that are already listed on Google for it, And the website, But it just doesn't help. Can someone please help me?
Click here and fill out the form.
(93139)
Similar Messages
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How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service -
HT5312 I need to reset my security questions as I can remember the answers to them.
How do I reset my security questions
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service:
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.
Ajb1111 wrote:
I don't have the option to change my security questions, but can't remember the answers. What can I do? ...
See Here... Apple ID: Contacting Apple for help with Apple ID account security
ask to speak with the Account Security Team... -
i want to reset my security question because i cannot remember the answers... but i cannot find the "rescue email or send an email to reset" please help m to reset my security question... tnx
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87806) -
I need to avoid my security questions, i dont know the answers, i dont remember it, and i have 30dlls on my apple id that i cant use cause of the security block. help me, ive been unable to purchase anything for about a 7 months now
Go to https://iforgot.apple.com and follow the directions.
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How can I change my security questions? I am trying to use a different computer and I do not remeber the answers to the questions
Click here and request assistance.
(74994) -
HT201363 I need to reset my security questions because I dont remember my answers
I have forgotten the answers to my security questions. I hadn't downloaded any music to my phone before and had been a long time since I'd answered them. Please send something to my email account. [email protected]
If that's your rescue email address, use the link to have them sent there. If not, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(92877) -
HT204088 how do I change my security questions? I cant remember the answers
I have forgotten the answers to my security questions how do you go about resetting them?
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
How can i change my security questions if i dont remember the questions that i have?
How can i change my security questions if i dont remember the questions that i have?
Go to id.apple.com. Click manage your account. Sign in. On the left click on "Passwords and Security." At the bottom of your security questions there is a link to "Reset security questions by sending an email to your rescue email".
If you didn't setup a rescue email then you need to call Applecare. -
I have recently just bought an iPad but before I purchase anything I need to answer my security questions, I don't remember the answers, I went to forgotten my security questions answers but them email was sent to my old email address
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
hello,I have a problem with security questions.i don't remember the answer,please help me. i don't know how to manage this
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104775) -
hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
TS3297 i tunes is asking for my security questions and i cant remember the answers?
i tunes is asking for my security questions and i cant remember the answers?
If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(92585) -
I can't answer security questions because I dont remember the security questions. i did this a while ago i honestly dont remember. i tried to contact support but they just told me what you just told me.
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
How did you contact Support ? You should be able to contact them in your country via this page and get your questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312
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