HT201363 I need to delete an existing iCloud account that was set up on my phone using a previous Apple ID. Since the I've reset both my Apple ID and password (lost my iPad) I cannot delete the iCloud account from my phone because it is still under the ol
I have an old iCloud account on my phone.
This account was set up using an old Apple ID and password.
Since then I've changed both id and password.
In order to delete the existing (old) iCloud account from my phone I need to provide the old password from the old and defunct account.
I don't remember that password.
I've tried resetting it through the support network but to no avail.
I need to delete the old account in order to set up a new one.
Any thoughts?
If the ID is yours but you don't know the password, you'll have to reset it (http://support.apple.com/kb/HT5787). If the ID belongs to a previous ownder of the phone, you'll have to either get the ID and password from them, or have them erase the phone and remove it from their account as explained here: http://support.apple.com/kb/TS4515.
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No one can give you that. Ask your manager to contact the previous owner of the device. They are the only one who can help you with this, either by providing the correct ID and password, or erasing the phone and removing it from their account as explained here: http://support.apple.com/kb/TS4515.
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PLEASE HELP COMMUNITY! I have only had my mac for about a week and I have had it up to hear with this "user friendly" system.You can change the password from Visual administrator. login to visual administrator, and select services,, under that you will find the system details. change the password.
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I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help
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Try the methods described here in this link: Apple ID: All about Apple ID security questions
If neither your recovery email works nor do you know the answers to the security questions, you need to give Apple Support a call - only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html -
How do i delete an icloud account that was already on the iphone 4s
how do i delete an icloud account that was already on my iPhone 4s
atrix95leonix wrote:
I don't know the owner
Then you now have in your possession a brick.
Sorry. You can't bypass activation lock. It's an anti-theft feature. -
I deleted all Apps on iPad as they were associated with an out of date Apple ID (which I have forgotten the password) and I could not update them, but the "App Store" logo still shows that there are 2 to be updated and when I go there I cannot delete. Please assist. Thanks.
Why don't you explain what happens when you try to delete these two apps that are showing that they need updates. You can only delete them if they are actually installEd on the iPad. Are they on the device?
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Ipad mini cannot delete unwanted app from the purchase list
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You can't permanently delete any items from your purchase history, but you should be able to hide them via your computer's iTunes : http://support.apple.com/kb/HT4919 - if your iPad is on iOS 7, then after hiding them on your computer you may need to log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in for them to be hidden in the Purchased tab in the App Store app on it (the last time I hid an app I needed to do that).
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Aloha! I bought an iPhone 5 sprint via ebay, it has an iCloud id that was used to previous user. I don't have any contact with the previous user. I want to delete that email or id account that is now existing in my cell phone.
Again, you wasted your money. You can ignore raymond73's post, as you won't be able to turn off Find My Phone or delete the iCloud account associated with this phone, without knowing that info.
I don't know how clearer I can be. -
I have another account that i can't delete off my phone because lost my recovery key and password. How do i get rid of this account? it will not let me turn off find my iphone and delete account. Can anyone help?
Hello aweirandyski.1975,
Thanks for using Apple Support Communities.
From what you're describing appears to be Activation Lock, a security measure provided by Apple that makes it harder for people to use a lost or stolen device. You will need to enter the password for the Apple ID the device is prompting you for.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Take care,
Alex H. -
how do I continue to use Mail on my MacBook2? i use iCloud on my iPhone and iPad but cannot receive my Mail account on my older MacBook. I have followed the iCloud/move link as suggested but it doesn't give me the continue to use Mail option. Any help gratefully received.
Welcome to the Apple Community.
Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
Entering iCloud email settings manually in Snow Leopard or Leopard -
My icloud account on macmail is sending from my old (deleted!) work account that was on gmail. How do i stop this happening?
Delete the Gmail SMTP server, then pick the correct SMTP server for the account that you are using.
Mail>Preferences>Accounts>Outgoing Mail Server (SMTP): expand the dropdown next to the label and delete the incorrect server, then pick the correct server and check the box that says "Use Only This Server" -
I have copied videos onto an external hard drive. to free memory on my macbook. When I try to delete these I am woarned that I will not be able to use this video in existing projects
How do I point iMovie to events in my external hard drive so I can play projects which use them?
MacBook, iMovie 9.0.4Hi
You can do this - by not doing it the way You describe as it will not work.
a. the external hard disk - MUST BE - Mac OS extended (hfs) formatted -
UNIX/DOS/FAT32/Mac OS Exchange - will work for most things - BUT NOT FOR VIDEO (iMovie, iDVD or FinalCut doesn't matter)
b. Do not alter or move any folder named
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on DeskTop/Finder - at all
All moving's of Events and Projects must be done within the iMovie Application - then connections will not break.
(move them back and see if iMovie remembers them - then do move as described above)
Yours Bengt W
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