HT201363 I never put security questions into my AppleID but it always asks me them when I want to buy music or apps so I can't buy them without answering the questions. What can I do?

Whenever I try to buy a song or app, my AppleID always asks me two security questions (Childhood Nickname and Favourite Teacher) but I never told it to. So I don't know the answers. Any suggestions? Can I reset it somehow?

Read here:
http://support.apple.com/kb/HT5312

Similar Messages

  • I never put security questions on my apple I'd and now it won't let me buy anything with my money it keeps asking me for the answers that I don't know

    I never put security questions on mt apple I'd and now it won't let me buy anything with my Money I need help A.S.A.P

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • I have bought an iPhone4 and to be able to use it for the first time I connected into a friends itunes. Now when I want to buy itunes stuff on the phone it asks me her password. How can I set up again my itunes account?

    I have bought an iPhone4 and to be able to use it for the first time I connected into a friends' itunes. Now when I want to buy itunes stuff on the phone it asks me her password. How can I set up again my itunes account?
    Now I also have a macbook where I can sync my iphone but it doesn't allow me

    first of all only sync it with 1 computers itune account
    second settings->general->store click the appleID box with her appleID in it and log out

  • HT201363 I forgot my security question what do I do so I can reset it

    I forgot my security question what do I do so I can reset it

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108132)

  • HT201363 I never set security questions on my iTunes account!!!

    Hello,
          I have never set up questions for my ITunes account. Soo I can not use my iTunes cards for enny thing!! My and my brother share and he got the cards for his birth day and we want to use it for a game.
                Please help
                      From:Bailey Lerma

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103321)

  • I just got an iphone and I already have an itunes account for my ipod, but I need to sync my phone and I do not want all my music and apps on it, can I change setting on my pc with out hooking up my phone

    I just got an iphone 4s and I need to sync it to my itunes on my pc, but I do not want all the music and apps to be synced to my phone, can I change the settings in itunes with out hooking up my phone?

    Open itunes, connect iphone,select what you want, sync

  • HT201363 I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece

    I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece
    I press reset and there comes the message

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100647)

  • HT1689 i forget the answers of my security question, what can I do?

    i forget the answers of my security question, what can I do?

    Did you put a emergency email attached to your account? that is a way you can access it.

  • I forgot my security questions, what can I do?

    I forgot my security questions, what can I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103388)

  • I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do?

    I  recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96653)

  • I forget the answers to my security question what can I do?

    I can't remember my answers to my security questions what can I do?

    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 I don't have a rescue e-mail to reset my security questions, what can i do to set one or to reset the questions?

    I don't have a rescue e-mail to reset my security questions, what can i do to set one or to reset the questions?
    Every time i want to purchace something i have to answer these questions that i have forgotten !
    Please help

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I can't remember any of my security questions, what do I do? The apple website just keeps sending me in circles!!!!! :(

    I can't remember any of te answers to my security questions, what do i do?? I just got the iPhone 4S and had to verify my iTunes on the phone but now the account is locked (AGAIN!!) because I can't remember the answers to the security questions. What now?

    http://discussions.apple.com/docs/DOC-4551

  • Hi i made my itunes account around 5 years ago and i cannot rember the answers to my security question what can i do

    hi i made my itunes account around 5 years ago and i cannot rember the answers to my security question what can i do

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT5787 i forgot Icloud password and security question what method i can use to reset it is ther any or what i am still using iphone but my icloud is disabled for to many atempts what now how to rest the password

    i forgot Icloud password and security question what method i can use to reset it is ther any or what i am still using iphone but my icloud is disabled for to many atempts what now how to rest the password

    Hi bekimlorini,
    Thanks for visiting Apple Support Communities.
    You may find this article helpful with resetting your security questions:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you're not able to receive email to your rescue email address, you may need to contact iTunes Store Support:
    You'll need to contact iTunes Store support to have your questions and answers reset.
    All the best,
    Jeremy

Maybe you are looking for

  • I have problem after cleaning LCD on my SP U200

    Hi, I have the following problem with my U200. I routinely clean my monitor using foam LCD cleaner. But because of some reason the foam got inside the monitor, seems that it is between the trubrit and the LCD. Because of experience I believe that it

  • Why is the playback different from the preview?

    It's display on the same monitor, but clearly the playback looks so much different than the export preview I also tried taking a snapshot and it doesn't look like the one displayed on the project monitor.

  • How to disable annoying thumbnails when searching in preview

    Open a PDF in Preview. Search for something. The annoying thumbnails appear, shrinking your page size or covering something else on your desktop. I want to compare pdfs side-by-side, and the stupid thumbnail trough makes the window too wide. How do y

  • EXIT button on the top level form is not working.

    Hi I have 10g forms deployed on the web. On the top level form, there is a exit button on it. And for this form, under ALERTS I have two alerts viz. QUIT_ALERT and BANNER_ALERT. Now when I press the EXIT button on the form, nothing is happening. Neit

  • ChaRM: Customizing of Change Request (IBase/Component)

    Hi! By creation of Change Request the value "IBase / Component" should be filled. The default values here are: "0" and "0". Has some one already customizng experience here? I would like to change the value to e.g. "1" and "314" (my productive IBase).