HT201363 i reported my ipod stolen and then i recieved it back but i have forgotten all my information what do i do

i reported my ipod stolen and then i recieved it back but i have forgotten all my information what do i do

Hey pmakerrrr,
Thanks for using Apple Support Communities.
If you have forgotten the passcode, follow this article.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Have a nice day,
Mario

Similar Messages

  • I bought games and music on my ipod touch and then bought a new mac, but i updated my ipod on the new mac and lost all of my games and music and they arent on my computer or my ipod touch:( The apps i bought are not on my old computer either!! please help

    bought games and music on my ipod touch and then bought a new mac, but i updated my ipod on the new mac and lost all of my games and music and they arent on my computer or my ipod touch:( The apps i bought are not on my old computer either!! please help!!! I don't want to buy them all again!!

    - You can redownload yur apps at no additional cost.  See:
    How to redownload purchased apps from the App Store
    - You only get one download of music and it is up to you to make a backup.  However, sometimes if you explain what happens the iTunes store may allow a redownload of music.  You can contact them by starting here and selecting the appropriate topic:
    Apple - Support - iTunes

  • When i want to install windows7 on my snow leopard(10.6.4) with boot camp assistant,said that you must update your mac,i do this and try to install windows7 again but i have this problem again?what can i do?

    when i want to install windows7 on my snow leopard(10.6.4) with boot camp assistant,said that you must update your mac,i do this and try to install windows7 again but i have this problem again?what can i do?

    Graham Giles wrote:
    Have you seen this type of problem before? I think it could be a serious issue for anyone in a similar position.
    No; but then, I've not had occasion to use TDM. I've been using firerwire drives for over 10 years, both FW400 and FW800, with no issues except a bit of instability using a B&W G3 machine.
    TDM should be safe. Using cautious, manual copying of files from the Target machine to the Host machine should not result in unexpected loss of files or damage to the Target drive's directories. It should behave exactly the same as if it were an external (to the Host) firewire drive.
    •  I don't suppose there is anything I can do to 'put back' lost items from a separate Time Machine drive which has an up to date backup on it.
    There is probably a way to do that - seems to me that's one of the reasons for a Time Machine volume.
    On the other hand, if the Time Machine volume is rigidly linked to the now-absent OS on the original drive, there may be no way to effectively access the files in the TM archive.
    I know that using a cloned drive would work well in this instance.
    I have no experience with Time Machine, so perhaps someone who has will chime in with suggestions.
    With the machine in TDM with the other machine, have you tried running Disk Utility to see if you can effect repairs to the drive?

  • My iPhone 4 will not turn on. When I plug it into Itunes it says it is n recovery mode. I try to restore it and the error code code 3194. I have tried all the steps what now?

    My iPhone 4 will not turn on. When I plug it into Itunes it says it is n recovery mode. I try to restore it and the error code code 3194. I have tried all the steps what now?

    It is usually given as a communication error between Apple, iTunes (your computer), iPhone. Somewhere they are not communicating, so the iOS you are trying to install cannot be approved by Apple. Trouble shooting steps include, making sure you have Current iTunes installed, make sure your Hosts file of computer is not blocking Apple. Try restoring on another computer.

  • I updated my ipod touch and now it won't work but itunes says everything is fine. What should I do?

    I was updating my itouch that I got in September to the IOS 5 and everything went fine until the end of the update when it was creating a new back-up of the information on the itouch. When I saw that it didn't work and it told me to restore the previous bakc-up I tried that, but nothing happened. Itunes was doing a lot of work but my ipod touch didn't show that anything was happening. My ipod touch wants me to go back through the set up and when it gets to the part where you can restore a previous back-up I tell it to do that. The problem then is that it tells you to connect it to itunes and I do but the itouch doesn't seem to realize that it is plugged into itunes. Then I try to restore the old back-up form itunes and it immeadiately pops up saying htat it can't because of error: ipod (-50).

    Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
    Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.
    Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
    Above from:
    http://support.apple.com/kb/TS3694

  • I have an ipod touch, and recently I recieved an iphone: how can I get all of my apps that I bought on to my iphone?

    please help i bought alot of apps and i would like to know how to transfer the purchases so i dont have to buy all of my apps twice.

    Your apps should be on your computer in itunes.  Just sync them to the iphone.

  • Hei, got IPod Touch and tried to create apple account but I have no Kreditkart. Why is "no" krditkart not avilable??

    What is to do?? I selected: free-> install-> have ITunes-> have to select Kreditkart, but I have no Kreditkart......

    - Do they have iTunes gift cards in yuor country?  Maybe you can use on of those
    Also you country may allow yu to set up special account that is only good for free app.  You can't. update an existing account to to not use a payment method. See:
    Create an iTunes App Store account without a credit card

  • So i had my ipod stolen and i backed up everythink on to my itunes before, i cant really afford another one and all i really want is the notes what i saved. is there a way to get to them???

    so i had my ipod stolen and i backed up everythink on to my itunes before, i cant really afford another one and all i really want is the notes what i saved. is there a way to get to them???

    No. If you had configured Find My Phone in icloud.com, then you can lock it or erase it, but you cannot recover data from it.
    There probably are third-party utilities that might be able to extract data from the backup file itself. Look for them at MacUpdate.

  • TS1412 My iPod shuffle periodically skips across multiple songs...playing a song or two and then jumping forward or back multiple songs after playing only moments of a song. Please tell me what I can do to fix this. Thanks

    My iPod shuffle periodically skips across multiple songs...playing a song or two in full and then jumping forward or back multiple songs after playing only moments of a song. Please tell me what I can do to fix this situation. Thank you very much.

    This is in regards to a 4th gen 40gb clickwheel ipod.
    Hi, i've also been having a very similar problem with my ipod as well. I find that regardless of which windows-based pc i use (either my xp laptop @ home, or my win2000 desktop @ work) windows and itunes refuses to recognise my ipod. In windows explorer it will show it as a removable drive, but if i click on it, windows freezes. If I try to disconnect it, I cant because windows keeps reporting that 'the device is being used, try disconnecting later' and so then i shut down my laptop to disconnect it safely.
    Lately, like you, i've also noticed that clicking sound it makes. It happens when i connect my ipod to my computer - like the drive inside it is constantly restarting or something, and i get it when i'm playing / charging it in my dock. I've also noticed that when it's playing whilst charging, it just freezes on a song, then skips a couple of songs.
    I've just discovered the disgnostic tools on my ipod, so i think i'll run a couple of tests (ie HDD scan) and depending on the outcome, i'll go visit the apple store.

  • How so i report my ipod stolen without having the serial number?

    how so i report my ipod stolen without having the serial number?

    The easiest way to find your serial number is this Open Itunes...click help... run diagnostics.....(tick or untick as necessary) so that you just have ticked the last two, device connectivity and device sync. run these tests. it will say no ipod/ipad found but will give results of test....scroll down to bottom of results... here you will find the serial number of your last attached devices.

  • My iPod Classic was stolen and returned to me by police but now it "cannot be synced because it cannot be written to or read from". I noticed the thief had changed the format to "windows" but I have restored it and still get the same message.

    My iPod Classic was stolen and returned to me by police but now it "cannot be synced because it cannot be written to or read from". I noticed the thief had changed the format to "windows" but I have restored it and still get the same message.

    If the media is in the library then yes it is that simple. Connect the device, load it up with your media. The problem is when you try to connect a full device to a new empty library on a new computer when iTunes will offer to replace the content on the device with that in the local library, i.e. nothing! (For anyone in that position see Recover your iTunes library from your iPod or iOS device).
    You should be able to add your devices at https://supportprofile.apple.com/ though I'm not sure what happens if the second hand iPod was previously registered.
    tt2

  • HT204053 I redeemed my iTunes gift card on my iPod touch and then I changed my apple I'D and it says I have to enter a credit card number because I already submitted my gift card. So what do I do? Please help

    I redeemed my iTunes gift card on my iPod touch and then I changed my apple I'D and it says I have to enter a credit card number because I already submitted my gift card. So what do I do? Please help

    Anybody?????

  • As a grand parent, how can I put some apps on an ipod touch and then give it as a gift?

    As a grand parent, how can I put some apps on an ipod touch and then give it as a gift?

    Apps and many other purchases are tied to the iTunes Store account via which they were purchased. So if you buy the app, that app is tied to your iTunes Store account. Without that account information, the child could not update the app nor back it up.
    I'd also suggest giving the child an iTunes gift card or gift certificate along with the iPod. If the child is too young to have and manage his or her own iTunes Store account, then his or her parent could set up an iTunes Store account to purchase the apps. That could be done with that gift card and not need a credit card. You can also gift specific apps, though again that would require the child or a parent to open an iTunes Store account through which to redeem the gift. For more information on gift options, see:
    http://support.apple.com/kb/HT2736
    Regards.
    Message was edited by: Dave Sawyer

  • I tried to update my ipod and it didnt work,I think it got a virus and then  tried to recover it but it didnt work. What should i do?

    I tried to update my ipod but it didnt work and it turned off, it came up with the plug and the itunes symbol when i turned it on and thats all. So i plugged it in itunes and then tried to restore it but everytime i tried to restore it, it didnt work! So i took it to harvey norman, to see if they could fix it or restore it but they couldnt fix it . So, what should i do?

    Without more information like what happens when you restore the iPod all I can suggest is:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • I wiped my ipod classic and then my computer crashed, so i no longer have the songs i purchsed from itunes on my ipod or computer! I have a new computer now with itunes installed, can I get the songs purchased previously from itunes somehow?

    I wiped my ipod classic and then my computer crashed, so i no longer have the songs i purchsed from itunes on my ipod or computer! I have a new computer now with itunes installed, can I get the songs purchased previously from itunes somehow?

    Yes, you can!(:
    STEP 1: Open iTunes
    STEP 2: Navigate to the "iTunes Store". It can be found under the "STORE" tab.
    STEP 3: On the right side of the store there should be a "Quick Links" Section. Click on the "Purchased" link.
    STEP 4: Navigate to the "Music" tab and click on "All Songs". Then at the bottom of the screen there will be a button that says "Download All". Click the button and your songs will be begin downloading!
    NOTE: This will only work with songs that you bought from the iTunes store, if you imported them from a CD, you will have to do it again.
    NOTE: You can also do this with Apps, Movies, TV Shows, and Books.
    NOTE: You may have to sign in with your Apple ID to verify the download.
    Hope this helped! Enjoy your music!(:

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