HT201363 I want to change my security questions because I can't remember it.
Hello, I want to change my security questions because I can't remember it.
Thank you.
Apple ID: All about Apple ID security questions
Duja wrote:
Hello, I want to change my security questions because I can't remember it.
Thank you.
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
Similar Messages
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HT5312 I want to change my security question but i can not remember answers
I want to change my security questions but i can not remember answers so i want you to help me reset them.
ThanksThe page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
Whenever I try to purchase new apps on my Ipad, it asks me two security questions. I don't remember them and don't even recall answering them in the first place. I want to change them but can't get past not answering them. How do I fix this?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Pleas help
Hi Aaronpadilla2810,
Thanks for visiting Apple Support Communities.
It sounds like you're following the right steps to reset your security questions, but you do not receive the rescue email. In a case like this, you can contact iTunes Store Support for help:
You'll need to contact iTunes Store support to have your questions and answers reset.
From:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
All the best,
Jeremy -
I want to change the security questions because I forgot
I want to change the security questions because I forgot
Roga66 wrote:
I want to change the security questions because I forgot
See this discussion...
https://discussions.apple.com/message/21889182 -
HT201363 How do I change my security questions because I have forgot them
How do I change my security questions because I have forgot them?
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90515) -
How do I change my security questions when I can't remember the answers I had
How can I change my security question answers if I can't remember the answers? It keeps asking me to answer them but I don't remember and it won't let me buy anything on my new device?
account security
Please call apple @ 1-800-692-7753 in USA
ask for the account security team
you may want to add a credit card to your iTunes account before calling; so they will have a way to verify your identity.
Peace, Clyde
check # for your country
http://support.apple.com/kb/HE57 -
So, yesterday I wanted to buy 2 albums but it was the first buy in this device (I reset mi iPad 2 months ago) so it asked me for my security questions to confirm my identity but since is been a long time since I "used" me security questions I don't remember it so, eventually, I asked for the email to change either my password or my security questions but the email has 2 misspelled letters by a server error instead of being hotmail.com is writted a*******@hormail.clm sop I can't get any email, I already tried changing the mail email and the secondary email but still is the same mail a*******@hormail.clm so how I can change this without my security questions?
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email -
HT201303 How do I change my security Questions if I can't remember them.. :/
Help me
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Where do I go to change my security question because I don't remember the answers?
?
1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
How do I change my security questions cause I can't remember mine
I can't remember my questions how do I change them
If you have a verified rescue email attached to the apple id then follow the article below to get an email to reset them:
http://support.apple.com/kb/HT5312
If you don' have a rescue email then you will need to contact AppleCare for assistance. Follow the article below to find the number in your country:
http://support.apple.com/kb/HE57 -
hi
The page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
How do i change my security questions if i can not remember the awnsears
i just got i pad got to download app it ask me to answear 2 question i can not remembet them how do i fix them
I would advise you to switch to 2-step verification for exactly this reason: many people forget their security answers. You will see a link to set up this verification once you're logged into the Manage AppleID site.
More info:
Frequently asked questions about two-step verification for Apple ID - Apple Support
Matt -
Please Somebody Help
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87473) -
HT5312 I need to change my security questions because I forgot them and I don't know how.
I need to change my security questions because I can't remember them. how do I do it?
Welcome to the Apple community.
Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support
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