HT201363 It appears that I have forgotten the answers I entered for my security questions. How can I rectify this issue?
I am trying to download music however because I have a new computer it is asking me to enter a security questions. I have forgotten what I entered as the answers. I can not figure out how to create new security questins without having to recreate a new password.
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103457)
Similar Messages
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HT5312 I have forgotten the answers to my apple id security questions what can i do?
hello , i went to but an app on my ipod touch and it said because it is the first time i had bought something on this device i had to answer my security questions.
i have forgot the answers to them so i cannot by anything on my itunes account , how can i reset the questions so i can but something?If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
I wanna ask about my iMessages, because everytime that I am using my apple ID it is always saying that my username and password was incorrect.But I am really sure that I have input the correct username as well as my password.How can I resolve this problem?
You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them. -
I forgot the answers to your Apple ID security questions. and don't see this link or don't have access to your rescue address
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a rescue email address or a Security Questions issue, then see:
If you forgot the answers to your Apple ID security questions - Apple Support.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I rebooted my Iphone 5S, when I pressed the home button to enter my pass code the resolution must have been reset. The font size is so large I can not enter my pass code. How can I resolve this issue?
Triple click Home.
After you get into the iPhone, Settings > General > Acessibility and set Zoom to Off. -
Ive forgotten the password to my airport wifi system. How can I retrieve this?
Ive forgotten the password to my airport wifi system. How can I retrieve this?
https://discussions.apple.com/docs/DOC-3372
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HT201363 I forgot the answers for my security questions , how can I get them back ?
I forgot the answers for my security questions , how can I get them back ?
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106187) -
HT1918 hi i have 15euro credit but i forgot both my security questions how can i reset themor sumtin
hi i have 15euro credit but i forgot both my security questions how can i reset them or sumtin i want to purchase sum apps but cant
If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer. -
i tried to install vonage extensions application but i got the answer''your request could not be completed. how can i do this?
when are you getting the message? are you downloading the proper app from the app store?
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I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)
I'm curious how you forget your own birthday?
dodidoid wrote:
I forgot my Apple ID password and the birthday
you can try here first:
iforgot.apple.com
https://iforgot.apple.com/password/verify/appleid
or
Contacting apple id support
http://www.apple.com/support/appleid/contact/ -
The DOB stored in my iPad is incorrect, how can I rectify this
The DOB stored in my iPad is wrong ,how can I fix this?
Date of birth where? In your contacts app? Just edit your contact. Tap the Edit button and change it on your vCard in the contacts app.
If that's not what you're talking about, you need to explain where you want to do this. -
I need to rese the email used for my security questions, how do i do this?
I had two new emails verified in place of my olds, seeing as I have forgotten all the passwords to my old emails. The problem is is that my email for my security questions aren't resetting. I need my security questions to start up my iPhone and I have no way of getting them. I Is there anyway that I can get them back? I haven't used them in 2 years.
If you've forgotten the answers, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(120562) -
I recently attempted to purchase a song on the iTunes store, and after I typed in my password, Apple gave me a Notification telling me to answer my Security Questions. After I answer my Security Questions, they were somewhat incorrect. I kept trying and trying to answer the questions correctly, they were still incorrect. Then, it said that my Apple ID will be locked if I kept attempting to answer the Security Questions. I obviously have forgotten my answers that I typed in a few years ago. Please get back to me as soon as you can.
You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(86013) -
How can I change the answers I gave for my security questions
I can't remember the answers I gave for my apple ID security questions, how van I change/update them?
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
And if not, can anyone please tell me how can i create one?
You can see if you have a rescue email address by following the instructions half-way down this page : http://support.apple.com/kb/HT5312
e.g. go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side (if you have one) you will see an option below the two questions to send security question reset info to your rescue email address (if you don't have one then you won't get the reset link).
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
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