HT201363 It appears that I have forgotten the answers I entered for my security questions. How can I rectify this issue?

I am trying to download music however because I have a new computer it is asking me to enter a security questions.  I have forgotten what I entered as the answers.  I can not figure out how to create new security questins without having to recreate a new password.

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103457)

Similar Messages

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    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
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    I forgot the answers to your Apple ID security questions. and don't see this link or don't have access to your rescue address

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
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             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
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         4. Account security issues almost always require you to speak directly to an
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             You can set it up so that Apple calls you, either immediately or at a time
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                1. Go to www.apple.com/support.
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                3. Choose Other Apple ID Topics and choose the appropriate topic for
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                4. Follow the onscreen instructions.
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             set up a rescue email address in order to reset them. You must set up
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    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

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  • Ive forgotten the password to my airport wifi system. How can I retrieve this?

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  • HT201363 I forgot the answers for my security questions , how can I get them back ?

    I forgot the answers for my security questions , how can I get them back ?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106187)

  • HT1918 hi i have 15euro credit but i forgot both my security questions how can i reset themor sumtin

    hi i have 15euro credit but i forgot both my security questions how can i reset them or sumtin i want to purchase sum apps but cant

    If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
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    i tried to install vonage extensions application but i got the answer''your request could not be completed. how can i do this?

    when are you getting the message?  are you downloading the proper app from the app store?

  • I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)

    I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)

    I'm curious how you forget your own birthday?
    dodidoid wrote:
    I forgot my Apple ID password and the birthday
    you can try here first:
    iforgot.apple.com
    https://iforgot.apple.com/password/verify/appleid
    or
    Contacting apple id support
    http://www.apple.com/support/appleid/contact/

  • The DOB stored in my iPad is incorrect, how can I rectify this

    The DOB stored in my iPad is wrong ,how can I fix this?

    Date of birth where? In your contacts app? Just edit your contact. Tap the Edit button and change it on your vCard in the contacts app.
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  • I need to rese the email used for my security questions, how do i do this?

    I had two new emails verified in place of my olds, seeing as I have forgotten all the passwords to my old emails. The problem is is that my email for my security questions  aren't resetting. I need my security questions to start up my iPhone and I have no way of getting them. I Is there anyway that I can get them back? I haven't used them in 2 years.

    If you've forgotten the answers, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (120562)

  • HT5312 I forgot the answers to my Apple ID Security Questions and can't purchase anything on the iTunes or App Store.

    I recently attempted to purchase a song on the iTunes store, and after I typed in my password, Apple gave me a Notification telling me to answer my Security Questions. After I answer my Security Questions, they were somewhat incorrect. I kept trying and trying to answer the questions correctly, they were still incorrect. Then, it said that my Apple ID will be locked if I kept attempting to answer the Security Questions. I obviously have forgotten my answers that I typed in a few years ago. Please get back to me as soon as you can.

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (86013)

  • How can I change the answers I gave for my security questions

    I can't remember the answers I gave for my apple ID security questions, how van I change/update them?

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • Hello. My problem is that i have forgotten the answers to my security and i do not know if i have a rescue email as my mom had made this email for me before i was even born. So is there any way i could find out if i have a rescue email or not?

    And if not, can anyone please tell me how can i create one?

    You can see if you have a rescue email address by following the instructions half-way down this page : http://support.apple.com/kb/HT5312
    e.g. go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side (if you have one) you will see an option below the two questions to send security question reset info to your rescue email address (if you don't have one then you won't get the reset link).
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

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