HT201363 My account is blocked, how I can recuperate my account?
I forget my answers of security question and now my account is blocked, how I can recuperate my account?
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
Similar Messages
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How i can block my Itunes account
How i can block my itunes account?
Sometimes only using a few games my kids or me get charged without even knowing..... There's some way itunes have to ask you if you really want to purchase a game?
Thank yoy.Wher or how do you find restriction in app purchased?
I tryed go to itunes store and i couldnt find it...
I just want to keek my itunes account but that itunes wont charge any more apps that i didnt by.
Thank you. -
Hello! How I can cancel my iCloud account? I would like to use alias but I have create the second account by mistake.
Now, user's name for one alias is unavailable!
Thank you! LGTo the best of my knowledge you have now unfortunately blocked yourself: you can't cancel an iCloud account and as you've got the address there you can't add it as an alias, and I don't know of any workaround for that.
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HT4061 My iphone 4S was lost. How I can remove or block my iphone on distance?
My iphone was lost. How I can remove information from my iphone 4S on distance or block?
If you had "Find My iPhone" enabled in Settings > iCloud then you may be able to locate it, lock it, send a message, make a noise, or erase it. If not, you cannot do any of these.
If it was enabled then you can try locating it via http://icloud.com on a computer or the App "Find My iPhone" on another iDevice. Note: this will only work if your device is connected to a network and the device hasn't already been restored as new and/or "Find My iPhone" has not been disabled on it. Note: Disabling "Find My iPhone" is much more difficult in iOS 7.
If you think that your device was stolen rather than lost then you should report it to the police. In either case you should contact your carrier, change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.
See also here for additional information: http://support.apple.com/kb/HT5668 -
I forgot My iCloud password, and i can not reset it as the system is not accepting the answer to the security questions and also the mail to my apple ID mail box is blocked, how can i reset my password for my apple ID.
Hello nmssns,
Thank you for contacting Apple Support Communities.
You can start with this article to reset your iCloud password. Depending on your exact circumstances, blocked email, forgot security questions, etc., there are links provided to guide you through those issues.
About Apple ID security questions
http://support.apple.com/kb/HT5665
Regards,
Jeff D. -
I get an error message when trying to sign into the support community with another Apple id. On the <pick a username> screen I get "an account utilizing this address already exists.Only one account per email address is allowed on the Apple Support Communities" despite trying a few usernames. Anyone know how I can resolve this?
This problem has been driving me demented. The instructions that Ivan gives have partially worked for me. By following his link
"How to find out if you have multiple Apple IDs" I was able to identify that yes I did have two apple accounts using the same e mail address. One was very old that I used to use for the forum boards and one is my much more recent ID that I use for everything these days. So I changed the e mail address for the old account which is associated with these discussion boards and that's the account that I am now posting this from. However even though the two accounts now have different e mail addresses when I try to log onto the boards with my more recent main apple ID I still get all the same errors as described at the start of this thread by rodgers_j. And of course that's the one I want to use so that I only have one itunes account for everything.
So if anyone has any more hints I'd be very grateful. -
When I got my new iPhone and was trying to switch everything over I accidentally set up a new icloud account with one email and had one on my old iphone with another account. Does anyone know how I can merge the two accounts?
You cannot merge Apple IDs but you can go to Settings > iCloud and 'Delete Account'. When prompted to turn off documents and data, choose the only option which is Delete from my iPhone, but on the other prompt for Contacts, Calendars, etc you can choose 'Keep on my iPhone' Then once the Account is Deleted form the iPhone, log back in with the correct Apple ID and choose Merge when prompted. This will merge your data from this iPhone with that iCloud account effectively putting your devices on the same account.
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i have american account but i just now have 0.61$ and i have another gift card from uk.i want to use it but itunes said i have to change my country and its not possible before i spend all my money.my question is how i can spend a 0.61$ ?
If you are now in the UK then you can try contacting iTunes support and see if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I inadvertently deleted the source tunes from my iMac. How do/can I restore them from my iCloud account?
Welcome to the Alpple Community.
Your iCloud account doesn't have anything to do with iTunes. With iTunes in the cloud you can redownload tunes you have purchased from iTunes (select purchases from the list of options in the top right hand corner of the iTunes home page.
If you have iTunes match you can redownload all your tunes by clicking the cloud icon at the right of each listing. -
How I can delete my account from Itunes Store? [I am not using it anymore and will not]
Just stop using it and remove your payment info.
There is no need to do more. -
I live in Mexico but when I went to USA I opened an account there. I still have 0.04 usd on my iTunes account and i can't change the region until I use those 0.04 usd, how i can do it
Contact iTunes support & request they clear the balance:
http://www.apple.com/support/itunes/ -
My iPod touch is not connecting to my iCloud account, under iCloud settings it has my old email account and username that I have since updated and are working correctly on my iPad, any idea how I can reset this on the iPod or otherwise? This old account info keeps coming back on my iPod and messing up access to my apple account and now the icloud. last time a system restore needed to be done to fix it....
It won't give me the option to sign out of the old account, it's that light grey color that you can't click on. And since it has the old email address that it's telling me to go into to verify the account, I can't actually change it... I'm stuck
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I know my Game Center username and password, but I don't know the email (or maybe apple id) that is for my account. It is not my normal one. I can't log in with just my username, so does anyone know how I can get my email?
Can you help me pleaseDear
I have worked renovation of the device and have an account, but I forgot my email
I do not know E-mail has been linked in game center
I have a name defined in game center
Do I have the possibility of knowing E-mail has been linked in game center -
Hi! I have a library of around 1000 songs on my iTunes, I recently synced my phone and all was lost, my partner has the same songs on hers with a different sign in, but not backed up anywhere, any suggestion on how I can store her tunes in my account ??? Then sync them to mine? When I sign her phone into her account I get a message warning that if I sync the dogs on her phone will be replaced by the ones in the library! But as there are no songs there I'm reluctant to continue!!! Please help this non techi guy.!!!!!
Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
im having trouble changing my security questions, they are from years ago so i do not remember them and the reset email is no longer active.., and i dont know how i can use the account because i added money to it but it asks for the questions. anybody help??
this says it all..Welcome to the Apple Community.
Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.
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