HT201363 My iPod Touch was disabled due to incorrect password entries. How do I unlock it?
My iPod Touch was disabled due to incorrect password entries. How do I unlock it?
Hi there EllaBella0,
You may find the information in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
-Griff W.
Similar Messages
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My iPod touch is disabled due to too many password attempts, I don't have iTunes on my computer what shall I do to get my iPod to work?
If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New. -
My granddaughter's Ipod Touch is disabled due to too many attempts at entering her password. How can she get her Ipod enabled and retrieve her password which she has forgotten?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iPad mini was disable due to wrong password how can It be able again??
My iPad mini was disable due to wrong password how can It be able again??
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again. -
My i pod 2 gen is disabled due to incorrect password how do i fix this?
my i pod 2 gen is disabled due to incorrect password how do i fix this?
Follow the instructions here:
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen -
My ipod is broken so a friend gave me their old ipod touch but they cant remember the code. How can i unlock it and get it to work on my computer? Please help
The iPod needs to be restored but it only be restored from the computer it was last synced with
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iPhone and iPod touch: Unable to update or restore -
My granddaughter had not used her Ipod Touch for a few weeks & when she attempted to turn it on it was locked w/ a message indicating the Ipod touch was disabled & to try again in 23 million + minutes. I cannot even attempt to unlock it as the slid function does not work. Are there any ideas as to how to reset or correct this problem?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My ipad air2 has been disabled due to incorrect password input
Please help me to restore my ipad air2 (4th generation) as it was disabled by entering incorrect password attempts.
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
HT201413 my ipad is disabled due to incorrect password
my ipad is disabled due to incorrect password what i should do
This is what you need
http://support.apple.com/kb/ht1212 -
everytime i log in to the youtube app on my ipod touch it says authentication failed incorrect password or username i even restored my ipod but it still didnt work
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router.
- Reset networks settings: Settings>General>Reset>Reset Network Settings -
My iPod touch was stolen. Can I get the serial number from my iTunes account?
See the end of:
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
Daughter forgot password so then it was disabled reset it but still comes up with enter passcode how can we clear passcode
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
she worked VERY hard for it so she could buy it for her bday n 4/12, and on 4/12/12 my dad n mom helped her buy it for her bday whix=ch was the next day...$217.XX for it, my daughter had $114.58 n they did the rest. she is devastated becuz our 4yr old is disabled n we have vids n pux to use in case the worst happens... we need it back. help....
Find my iPod Touch (iOS 4.2.1 and greater) - http://images.apple.com/ipodtouch/built-in-apps/find-my-ipodtouch.html - has to be enabled before device is lost. It also requires the device be on and connected to registered WiFi network, and not having been restored by the finder (if it was really stolen then the thief has probably restored it). If you have activated the "Find My" feature, go to https://www.icloud.com or use the Find My iPhone app - http://itunes.apple.com/us/app/find-my-iphone/id376101648?mt=8
Setting up iCloud (requires iOS5) - http://www.apple.com/icloud/setup/ios.html - includes activating the 'Find My' feature.
Frankly in the case of a stolen iPod this almost never works. Report it to the police. Change passwords on accounts. Go shopping for a new iPod. -
I typed in the wrong password and my ipod touch is disabled and i don't know how to fix it
it says to go on itunes to unlock but when i go on itunes it wont connect and says the ipod has to be unlocked to connect
You need to place the iPod in recovery mode and then restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
HT1212 My ipod touch is disabled and i cant figure out how to work it
my ipod touch wont work because its disabled
Read the article you asked this question from: http://support.apple.com/kb/HT1212
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