HT201363 My mail for (how to reset your security questions) is not going through

The mail for ( how to reset your Apple ID security questions) is not going through

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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TS3297 Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?!(for 1st time purchase)

Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase) I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

HT5312 Every time I click send e-mail for instructions on resetting my security questions, I don't get them? I just want to play minecraft. I already put $15 in my balance and I can't even spend it. Thank you for taking the time to read this.

Why is it, every time I click send e-mail for instructions on resetting my security questions, I don't get them? I just want to play minecraft. I already put $15 in my balance and I can't even spend it. Thank you for taking the time to read this.

Either they're being sent to a different email address, or got caught in a spam filter, or something's wrong at Apple's end. If you can't find the email, you need to ask Apple to reset your security questions, which can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
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HT6170 How to reset your Security questions if they say they sent it but you didn't the email. Plz help

How to reset your Security questions if they say they sent it but you didn't the email. Plz help

CCheck your spam folder.

HT5312 So this doesn't answer how to reset your security questions

I think I have my rescue email set up but where can you reset your security questions?

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT5312 how to reset your security questions

hi, so i forgot the answers to my security questions and i was wondering if there is a way to reset it

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100219)

HT5312 How to reset your security questions and answers?

How to reset my security questions and answers? Pls help!

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT5312 You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions. not shown why

send an email to your rescue email to reset your security questions. i cant find it it is not showen

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If that option doesn't appear or work, only Apple itself can reset the questions.
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How to reset your security questions

I'm trying to download an app and it keeps asking for my two security questions. I can't remember the answers to any of them, the obvious answers are not the real answers (stupid me). I went on appleid.apple.com, logged in and went to the security section. It asked for the answers to those same questions, but there was no link or button below that said anything about resetting them. I've looked at past questions about this issue and there was a button below where you could reset the security questions, but I guess they took it away. I would really enjoy having this app, but I can't figure out my security questions' passwords.
Thanks!

Found this answer by Kappy should help
Kappy Tampa, FL and Vancouver, BC
Re: I forget the answer to my itunes security questions, How do I change them?
Jan 5, 2013 4:18 AM (in response to seankay94)
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

How to reset your security questions if you forgot

How do you reset your security answers/questions if you have forgotten them?

Click here and search the article for '2 out of 3'. Follow the instructions.
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HT5312 So where does it say how to reset your security questions?

Hey all,
So, does anyone here know how I can reset my security questions? I do have a rescue email address just so you all know.

You are sure that it's a rescue email address and not an alternate email address ? They are different settings/addresses on your account. If it is a rescue email address then you should get the option to send reset info to it as described on that page i.e. under the 2 questions.
Otherwise you can see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT5312 ?how to reset your security question? if you've forgotten your rescue email address password

t 222222222

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2. Call Apple Support in your country: Customer Service: Contact Apple support.
        3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT5622 how to reset your security questions. when you don,t   remember   your the answers to the questions

i cant remember the answers to the security questions how do i reset the answer

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2. Call Apple Support in your country: Customer Service: Contact Apple support.
        3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT1725 how to reset your security questions

please help me

OK!!!
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

HT5312 I can not choose to send an email to your rescue email to reset your security questions. My answer lose

You can edit or delete your rescue email address using the Apple ID website. To edit your rescue email address:
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions. (
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
My answer lose. I want reset security questions answer

If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

HT201363 My mail for (how to reset your security questions) is not going through

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