HT201363 Need to change security email but can't change rescue email because doesn't have option.

I don't have access to the rescue email anymore but my Apple ID doesn't give me option to change as in the support instructions. And now I can't change security info.

Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

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    Hello, abodet. 
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    Apple ID: Contacting Apple for help with Apple ID account security
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    Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
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  • I need to reset security question but the email that was saved for changing the password and security question is blocked , what can i do

    i need to reset security question but the email that was saved for changing the password and security question is blocked , what can i do?
    i purchased my account but i cant use that because apple ask me about security question and i forgot the correct answer

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT201363 I want to change security question but the problem is i don't know the rescue email what can i do ?

    I want to change security question but the problem is i don't know the rescue email what can i do ?
    Please answer me quickly

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • I need to reset my security questions, but can I  message  support  by text and not call or if you can tell me how to reset my questions here that will be great and I don't have a rescue email.

    I need to reset my security questions, but can I  message  support  by text and not call or if you can tell me how to reset my questions here that will be great and I don't have a rescue email.

    If you've forgotten the answers, you can't do that yourself. Click here, tell the iTunes Store staff that you can't call, and see what they say.
    (109704)

  • HT5622 I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

    I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

    Ajb1111 wrote:
    I don't have the option to change my security questions, but can't remember the answers. What can I do? ...
    See Here...  Apple ID: Contacting Apple for help with Apple ID account security
    ask to speak with the Account Security Team...

  • Hi have changed my email but when trying to purchase from I tunes it is still linked to old email how can I change this please

    Hi I could not remember the answers to my security questions so called apple support they advised there was a problem with yahoo email and advised I set a new emai which I have and it was verified but when I now try to purchase from I tunes it still comes up with my old email how can I change this so it links to my new email please thanks in advance for any help

    The best option is to sign out of all accounts http://support.apple.com/kb/HT5796. you will have to remove all of the purchases or the old yahoo account will keep coming up.

  • HT5312 I forget answers to security questions,on the other hand rescue email address that Apple use to send me email is not correst,how I can reset security questions or change rescue email ?

    I forget answers to security question , on the other hand rescue email address that Apple use to send me email is not correct , how I can reset security questions or change and make correction for rescue email address ?
    Please send me answer to [email protected] or [email protected]
    Thank you

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87669)

  • HT5312 My hotmail has been hacked and I can not access it I want to change my id but can not recall my security questions

    My hotmail account has been hacked trying to reset with different email but can not remember security questions set up.
    What do I do?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
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    (104650)

  • HT4759 updated to Lion, from snow leopard after updating all necessary programs & system, recieved emails saying it was successful changing to icloud but can i access iclound No - nothing works! webmail & mail - also reset password.

    updated to Lion, from snow leopard after updating all necessary programs & system, recieved emails saying it was successful changing to icloud but can i access iclound No - nothing works! webmail & mail - also reset password.

    Ok 1st one. The warning restriction message relates to this line in main.cf:
    smtpd_helo_restrictions = permit_sasl_authenticated  permit_mynetworks  check_helo_access hash:/etc/postfix/helo_access  reject_non_fqdn_hostname  reject_invalid_hostname  permit reject_invalid_helo_hostname
    The last reject occurs after the single word "permit" and is ignored.
    However, that's not the problem.
    I'm not exactly sure what's happening, but this might be a clue.
    It would appear that either postfix is not being able to create the socket for private/policy or it's somehow created with the wrong permissions.  You might need to ramp up the debug level to get a better idea.
    You could check if it's being created by "netstat -a | grep private/policy" in terminal.
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  • I forget my security question and email,how can i change my pasword

    I forget my security question and email,how can i change my pasword

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95316)

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