HT201363 security questions to help you

Dear Sir,
I forgot my 2 security questions to log in in to my Apple store.
I couldn't use my credit of Apple card.
can you please advice me
you can send your support response on my address
[email protected]
thanks for your support

Hello J3nyf3r,
Thank you for using Apple Support Communities.
For more information, take a look at:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store supportto have your questions and answers reset.
Have a nice day,
Mario

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