HT201363 security questions

I do not have access to my alternate email address for my security questions and I have no idea how to change it. I tried the email tab and it did change the alternate email for my security questions. Help please!

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106529)

Similar Messages

  • HT201363 Security questions and answers

    i need help sending my security questions and answers to my email, it says theyve been sent but i recieve nothing in my email and ive checked all folders

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT201363 Security question forgoten

    I have tryed a bilion times to send verification security question on my mail but there is nothing after it says ur answer has been sent in ur e-mail adress,i have 40dollars on my accaunt and i can't use them because of this issue,please help

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106518)

  • HT201363 security questions problem

    Dear Customer Support
    i am unable to recall the answers for my security questions and i do not have a rescue email to help me do so.can you please help me reset my answers?
    thank you

    You need to contact Apple and not the people on these boards. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (93870)

  • HT201363 security question and back up email

    Hello,
    I would like to change the security questions on my account. The thing is, i made my account long time ago and i don't remember the answers nor the backup email.
    Any help is much appreciated.

    Contact Apple Support to have your Security Questions reset:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • HT201363 Security questions: the email that is supposedly sent never arrived so i couldn't change my security questions

    the email that is supposedly sent never arrived so i couldn't change my security questions.

    Be sure you check all your email accounts. Also, be sure to check in the Spam mailboxes.
    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201363 SECURITY QUESTION ERROR

    Dear Reader
    I have forgotten my security questions for my apple ID. So I sent myself an email, which shoul tell me how to make new questions, but i did not get it. Everybody tells me, that I must send it to my recover email, but i doont have a recover email. So now I just don't know what to do. Could anybody help me please?
    Thank You

    You can only set up and/or change a Rescue Email Before you forget the questions/answers.
    pavlosfromche wrote:
    I have forgotten my security questions for my apple ID. ... i doont have a recover email.
    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions

  • HT201363 security questions to help you

    Dear Sir,
    I forgot my 2 security questions to log in in to my Apple store.
    I couldn't use my credit of Apple card.
    can you please advice me
    you can send your support response on my address
    [email protected]
    thanks for your support

    Hello J3nyf3r,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store supportto have your questions and answers reset.
    Have a nice day,
    Mario

  • HT201363 Security question help

    If you forgot your answers to your security questions, the give you options on how you can fix it, but there is no option on if u have three security questions, but don't have a rescue email adress. Can someone pls help me?!?!

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98979)

  • HT201363 security question reset help needed

    how can i reset my security questions if i can't remember the answers to the original ones?  i am trying to purchase a song, have money in my account, but can't answer the security questions.  help

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201363 I've changed my security questions, but when I try to make a purchase it still asks for my OLD questions ?

    ive changed my security questions but when I try to make a purchase it still asks me to enter my old questions.. Why is that ?

    The new questions show on your account on http://appleid.apple.com ? If they do then try logging out and back into your account on your phone (assuming that is where you are trying to purchase from) and see if the new questions then show on it.

  • HT201363 I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fi

    I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105412)

  • HT201363 I would like to log into an old Apple ID account and forgot the password but it is no longer active and I forget the answers to the security questions. How do I log in?

    I Want my music from my old Apple ID account but I can't remover my password and the email is not active so I can't log onto it. I don't remember my security question answers. What should I do? Am I logged out forever?

    You need to ask Apple to reset its security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (115690)

  • HT201363 I HAVE AN ICLOUD ACCOUNT THAT I WISH TO DELETE BUT I'VE FORGOTTEN THE PASSWORD AND THE SECURITY QUESTIONS. THE EMAIL ADDRESS I USED IS NO LONGER ACTIVE

    I HAVE AN ICLOUD ACCOUNT THAT I NEED TO DELETE, BUT I'VE FORGOTTEN THE PASSWORD AND/OR THE SECURITY QUESTIONS. SO, I CAN'T RESET IT BY EMAIL BECAUSE THE ADDRESS I USED IS NO LONGER ACTIVE.

    You need to ask Apple to reset its security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (115690)

  • HT201363 There is no option of a "rescue" email address and I can´t get the answers to my apple id security questions. What do I do?

    Its seems impossible to get to reset my apple id security questions even though I have tried to follow all of the instructions offered.

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104570)

Maybe you are looking for