HT201363 When I sign in to my Apple ID in "My Apple ID" and go to "Passwod and Security" I should answer the security questions but I don't remeber them and the bar that says "send to rescue email" doesn't show !! How could I recover the questions??

When I sign in to my Apple ID in "My Apple ID" and go to "Passwod and Security" I should answer the security questions but I don't remeber them and the bar that says "send to rescue email" doesn't show !! How could I recover the questions??

You will have to contact iTunes Support and tell them you have forgotten your Security Questions and need them reset. They will respond to you by email, usually within 24 hours. Here are two links to contact iTunes Support:
http://www.apple.com/support/itunes/ww/
or by email:
http://www.apple.com/emea/support/itunes/contact.html
Cheers,
GB

Similar Messages

I can't remember my security questions, I have 2 other emails in my account, but the "send to rescue email" doesn't show up when i have to answer the questions

Seriously, there needs to be a better way for people to do this. im getting frustrated.

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94999)

The bar that says sending message wont go away it just keeps saying sending message yet all the messages are gone and recieved and it just stays there, ive tried restarting booting, syncing everything i cant think of

the bar that says sending message wont go away it just keeps saying sending message yet all the messages are gone and recieved and it just stays there, ive tried restarting booting, syncing everything i cant think of

Double tap the home button to bring up the multi-tasking bar, tap & hold any icon until they all start to wiggle, tap the red minus sign & close every app listed, tap home button when finished. Then reset your phone:
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.

When I try to open a site I normally access i'm getting a bar that says,Firefox has blocked this site from opening another window then on the right side of the bar gives option to allow or not. Never did that before. Thanks

When I try to open a site I normally access i'm getting a bar that says,Firefox has blocked this site from opening another window then on the right side of the bar gives option to allow or not. Never did that before. Thanks

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

I forgot my security code and my rescue email has been deactivated how do i reset the rescue account remember i do not remember the security codes

I forgot my security code and my rescue email has been deactivated how do i reset the rescue account remember i do not remember the security codes

You need to contact Apple to get the questions reset; this can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
(95840)

I forgot my security question and it won't let me buy any songs but whenever i go to manage my apple id it says i need to tell the answers to the security questions but i don't know them someone please help

i forgot my security question and it won't let me buy any songs but whenever i go to manage my apple id it says i need to tell the answers to the security questions but i don't know them someone please help

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96813)

HT201363 Hi dear sir/Madam i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions?

Hi dear sir/Madam i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions? as i have some credit in my account i can not creat a new apple id.

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105243)

Hi ! Please my iphone is on the activation page and i can't do nothing, there is a sim card into but itune don't recognise it, and the phone don't want to activate. I tried everything, and before the reboot the iphone 3 was worked verry well. Please help

Please my iphone is on the activation page and i can't do nothing, there is a sim card into but itune don't recognise it, and the phone don't want to activate. I tried everything, and before the reboot the iphone 3 was worked verry well. Please help me !

Hello there, rebeccallouche.
The following Knowledge Base article offers up some great steps and links to some additional information that is pertinent when having activation issues with your iPhone:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
Additionally, if the iPhone is not being recognized in iTunes this article will be useful as well:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember them. How do you change you security questions with out knowing them?

I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember the answers. I tried going to appleied.apple.com but I won't allow me to change my security answerswithout answering the original questions. How do you change you security questions with out knowing them? I need help.

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

What do I do when I want to get an app and I need to answer security questions but I don't know them

What can I do when I'm tying to get an app but then it asks me to answer to security questions but I don't know them

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

HT4528 My iPhone and iPad will receive .msn e-mails, but I cannot respond to them, getting a message that says "User name or password incorrrect" when the same username and password works on mt MacBook Pro. What gives?!

My iPhone (and iPad) will receive .msn e-mails but will not allow me to respond or forward, giving an error message that says the username or password are incorrect for the SMTP, but the same configuration allows me to receive AND send from my MacBook - what can I do to correct this?

Alright, I'll take a mea culpa on this. I just recalled the one thing I didn't try which was establishing an application-specific password for the phone:
http://www.google.com/support/accounts/bin/static.py?page=guide.cs&guide=1056283 &topic=1056286
This seems to have worked. Yay!

When I open Firefox, the browser does not open. Instead I get a small window that says: TypeError: Components.classes[cid] is undefined. How do I fix this?

I tried to uninstall AVG antiviral software, but it did not uninstall. Next, when I try to open Firefox I get a box popup that says:
TypeError: Components.classes[cid] is undefined.
If I click OK in that box, I can then open Firefox.
Also I can no longer update Java.
Help!

Possibly you have "AVG Safe search" extension installed as part of "AVG Free", solution involves reinstalling :AVG Free" without the Link Scanner component see
* http://kb.mozillazine.org/Problematic_extensions
* symptom was noted in https://support.mozilla.com/questions/865877
Other possibilities
* "OneClick YouTube Downloader 1.07" as reported in
*: https://support.mozilla.com/questions/864343
* "Java console" needs to be updated as reported in
*:https://support.mozilla.com/questions/863711]
* "HP Smart Print 1.0" as reported in
*: https://support.mozilla.com/questions/857283
* "McAfee Site Advisor" as noted in (also see Problematic extensions above)
*:https://support.mozilla.com/questions/802381
*a theme After switching to the default theme the JavaScript error doesn't appear. (View > Page Style > No Style or if "Firefox" button use "Alt" first to get to the View menu)
*:https://support.mozilla.com/questions/837840
*various extensions/applications but is 1 year back and Firefox 3.6.6
*:https://support.mozilla.com/questions/729606
If none of the above solve you problem use diagnostic approach...
*: https://support.mozilla.com/questions/837840

I don't get "Manage my Account" when I select the Sync tab, but if I try to create a new account it says my userid is already in use. How can I get my password & sync key?

My OS is Windows 7 Home Premium.
My Firefox version is 4.0.1.
When I try to setup Firefox Sync, I get a choice of "Create a new account" or "Connect".
The first tells me my email address is already in use, but selecting the Sync tab does not give me "Manage my Account."
How can I find out my password and sync key?

Hi Russ!
Apparently you already configured your account but you don't have nor the key or the password. You can get the password in the [https://account.services.mozilla.com/forgot following link] but you would need the Sync Key to sync your device to the rest of your devices.
If you don't have the Sync Key the best thing you can do is to reset it, by deleting the previous account and creating a new one with the same user. You can perform this tasks from your [https://account.services.mozilla.com/ account dashboard].

HT5312 I have bought a iTunes gift card and went to buy something then it asked for my security questions. I don't remember them and the prompt is not coming up to reset them. What can I do?

I have tried to reset them but the prompt is not coming up.

Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(93197)

My Apple ID says that I need to put in my security answers but I don't know them and the email that it sends the answers to I no longer have access to

Please help me

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(100990)

HT201363 When I sign in to my Apple ID in "My Apple ID" and go to "Passwod and Security" I should answer the security questions but I don't remeber them and the bar that says "send to rescue email" doesn't show !! How could I recover the questions??

Similar Messages

Maybe you are looking for