HT201364 Hi, Im struggling with system update on my iMac.:(

As in subject - Im struggling with update of my iMac (silver 2008 ver) with Snow Leopard ver 10.6.8 .
I wanted update it to ANY system higher but the Appstore says I need a minimum of 2GB memory. I should have enough space but what memory does it mean? Isnt it RAM memory? please help me.... im hopeless...
Joanne

The 2gB refers to RAM memory.
The 8gB reference is for Hard Drive space.
To install Mavericks, you need one of these Macs:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later),
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
Your Mac also needs:
OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
2 GB or more of memory
8 GB or more of available space

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    Info 2015-03-04 , 05:58:34
    at Tvsu.Environment.EnvironmentManager..ctor()
    Message: Starting Environment Manager...
    Info 2015-03-04 , 05:58:36
    at Tvsu.Nls.NlsResources..ctor()
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    Severe 2015-03-04 , 05:58:36
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    Info 2015-03-04 , 05:58:36
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    Info 2015-03-04 , 05:58:36
    at Tvsu.Sdk.SuSdk.StartApplication()
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    Info 2015-03-04 , 05:58:36
    at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
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    Info 2015-03-04 , 05:58:36
    at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
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    Info 2015-03-04 , 05:58:36
    at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
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    Info 2015-03-04 , 05:58:36
    at Tvsukernel.Logic.GUIController.BackToMain()
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    Info 2015-03-04 , 05:58:36
    at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
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    Info 2015-03-04 , 05:58:39
    at Tvsukernel.Logic.GUIController.SearchUpdates(Objec​t sender, EventArgs args)
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    Info 2015-03-04 , 05:58:39
    at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
    Message: Loading Search screen on Action pane.
    Info 2015-03-04 , 05:58:39
    at Tvsukernel.Logic.ProgressThread.InitSearch()
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    Info 2015-03-04 , 05:58:39
    at Tvsu.Sdk.SuSdk.GetSystemProperties()
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    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Task.Task.StartExecution()
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    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Task.Task.StartExecution()
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    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Task.Task.Start()
    Message: Starting the task
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Task.Task.Start()
    Message: The current process is:HelloProcess
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Task.Task.Start()
    Message: Executing the PreProcess HelloProcess
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Task.Task.Start()
    Message: Executing the StartProcess HelloProcess
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.DownloadHelpFile(​)
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    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.Start()
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    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: HelloProcess Started
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: Client level: HelloLevel_9_14_00
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.DownloadUDF(Strin​g helloClientLevel)
    Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/ag​ent/SSClientCommon/HelloLevel_9_14_00.xml
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.DownloadUDF(Strin​g helloClientLevel)
    Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\​SSClientCommon\HelloLevel_9_14_00.xml
    Info 2015-03-04 , 05:58:39
    at Tvsu.ConnectionSettings.ConnectionSettings.GetConn​ectionForURL(String url)
    Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
    Info 2015-03-04 , 05:58:39
    at Tvsukernel.CustomControls.Step.<>c__DisplayClass7.​<set_Image>b__6()
    Message: Setting PROCESSING status.
    Info 2015-03-04 , 05:58:39
    at Tvt.ConnectionSettings.ConnectionSettings.GetConne​ctionForURL(String url)
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    Info 2015-03-04 , 05:58:39
    at Tvsu.FileDownloader.HttpsDownload.GetProxy(Connect​ionSettingsBean connBean)
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    Severe 2015-03-04 , 05:58:39
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    Message: Debug Log: Init method:GET
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: UDF download status is -> Downloaded
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
    Message: Parsing the UDF file
    Severe 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\​SSClientCommon\HelloLevel_9_14_00.xml, this XML file is not well-formed
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    Message: Root element is missing.
    Type: System.Xml.XmlException
    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    at System.Xml.XmlTextReaderImpl.ParseDocumentContent(​)
    at System.Xml.XmlTextReaderImpl.Read()
    at System.Xml.XPath.XPathDocument.LoadFromReader(XmlR​eader reader, XmlSpace space)
    at System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
    at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
    at Tvsu.Engine.Process.HelloProcess.Start()
    Info 2015-03-04 , 05:58:39
    at Tvsu.Egather.EgatherManager.GetEgatherParser(Strin​g type)
    Message: Running egather minimal.....
    Info 2015-03-04 , 05:58:39
    at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(S​tring directory, String command, String arguments)
    Message: /execute ia.exe /arguments -filename$C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin$ -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory $C:\Program Files (x86)\Lenovo\System Update\egather\$ /type COMMAND /securitycode a7db21fdc747d5e6f213b2b4c6632dc5dbfe5162 /timeout 300000
    Info 2015-03-04 , 05:58:39
    at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(S​tring directory, String command, String arguments)
    Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
    Info 2015-03-04 , 05:58:39
    at Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
    Message: RC eGatherer: 0
    Severe 2015-03-04 , 05:58:39
    at Tvsu.Egather.EgatherManager.GetEgatherParser(Strin​g type)
    Message: Unable to execute egather
    Severe 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: Error getting the Egather parser
    Exception:
    Message: Could not find file 'C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin.XML'.
    Type: System.IO.FileNotFoundException
    at Tvsu.Egather.EgatherManager.GetEgatherParser(Strin​g type)
    at Tvsu.Egather.EgatherManager.get_EgatherMinimal()
    at Tvsu.Engine.Process.HelloProcess.Start()
    Severe 2015-03-04 , 05:58:39
    at Tvsu.Engine.Task.Task.StartExecution()
    Message: An error occurred while the task: HelloTask executed the process: HelloProcessthe message from exception isError getting the Egather parser
    Exception:
    Message: Error getting the Egather parser
    Type: Tvsu.Engine.Process.EgatherException
    at Tvsu.Engine.Task.Task.Start()
    at Tvsu.Engine.Task.Task.StartExecution()
    Info 2015-03-04 , 05:58:39
    at Tvsukernel.CustomControls.Step.<>c__DisplayClass7.​<set_Image>b__6()
    Message: Setting FAILED status.
    Info 2015-03-04 , 05:58:39
    at Tvsukernel.Logic.GUIController.ShowErrorMessage(Ex​ception e)
    Message: Error while gathering user information.
    Exception:
    Message: Error getting the Egather parser
    Type: Tvsu.Engine.Process.EgatherException
    at Tvsu.Engine.Task.Task.StartExecution()
    at Tvsu.Sdk.SuSdk.GetSystemProperties()
    at Tvsukernel.Logic.ProgressThread.InitSearch()
    Info 2015-03-04 , 05:58:39
    at Tvsukernel.Dialogs.Messages.ShowStaticMessage(Stri​ng message, String title, MessageType t, Boolean check)
    Message: Showing ERROR Message: < An error occurred while gathering user information. >
    Info 2015-03-04 , 05:58:41
    at Tvsukernel.Logic.GUIController.BackToMain()
    Message: Setting Welcome screen...
    Info 2015-03-04 , 05:58:41
    at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
    Message: Loading Welcome screen on Action pane.
    Info 2015-03-04 , 05:58:41
    at Tvsukernel.Logic.GUIController.AskBeforeClosing()
    Message: Close System Update?
    Info 2015-03-04 , 05:58:41
    at Tvsukernel.Dialogs.Messages.ShowStaticMessage(Stri​ng message, String title, MessageType t, Boolean check)
    Message: Showing QUESTION Message: < Are you sure you want to close System Update? >
    Info 2015-03-04 , 05:58:42
    at Tvsukernel.Logic.GUIController.AskBeforeClosing()
    Message: Application will close now? True
    Info 2015-03-04 , 05:58:42
    at Tvsukernel.FlowScreens.MainFrame.OnClosing(CancelE​ventArgs e)
    Message: User wanted to close System Update, or the package force a reboot.
    Severe 2015-03-04 , 05:58:42
    at Tvsu.Sdk.SuSdk.ShutDownApplication()
    Message: Has happened an exception while the UNCAuthenticator.Shutdown() was executedShare name can not be null or empty
    Info 2015-03-04 , 05:58:42
    at Tvsu.Engine.DataBase.ShutDownDataBase()
    Message: Shutting down the DataBase, saving any data into file: updates.ser
    Info 2015-03-04 , 05:58:42
    at Tvsu.Environment.EnvironmentManager.closeEM()
    Message: Closing Environment Manager.
    Info 2015-03-04 , 05:58:43
    at Tvsu.Sdk.SuSdk.ShutDownApplication()
    Message: Shut Down the Application
     One thing I noticed is that if I visit the download link for the HelloLevel_9_14_00.xml here: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/ag​ent/SSClientCommon/HelloLevel_9_14_00.xml
    It shows up completely blank but everything HelloLevel_9_13_00.xml and < shows up fine for me. It appears this is the same issue the log is reporting saying that "this XML file is not well-formed" could this be a Lenovo issue though? No one else has reported this exact problem though so I guess not.
    My model is a Thinkpad Edge E540 (20C6008SUS) with Windows 8.1
    Solved!
    Go to Solution.

    The hello level  9_14 is expected behavior. The link is currently set blanks.  Down the road, when a newer version of SU is available, and Lenovo wants SU to self update, this link will contain the self update information. 
    As you saw, hello level9_13 contains data.
    My notes: 
    systemupdate506-01-15-2015.exe System Update  5.06.0027 hl=14  (02/05/2015)
    systemupdate506-11-04-2014.exe System Update  5.06.0024 hl=13  (11/24/2014)
    >>>> users of SU 5.6.0024 , which is hello level 13, will be offered self update of SU to the current release.
    ====
    Your failure is here:
    Info 2015-03-04 , 05:58:39
    at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(S​​tring directory, String command, String arguments)
    Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
    Info 2015-03-04 , 05:58:39
    at Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
    Message: RC eGatherer: 0
    Severe 2015-03-04 , 05:58:39
    at Tvsu.Egather.EgatherManager.GetEgatherParser(Strin​​g type)
    Message: Unable to execute egather
    Severe 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: Error getting the Egather parser
    Exception:
    Message: Could not find file 'C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin.XML'
    ================
    SU runs ia.exe(inventory agent) via tvsucommandlauncher via  the SU service in windows services. 
    Expected output is the creation of  two XML's:
    'C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin.XML'
    'C:\Program Files (x86)\Lenovo\System Update\egather\sysreco.XML'
    These two .xmls contain information about your system such as machine type and model.
    This message stated:
    Message: RC eGatherer: 0
    I dont think ia.exec ever got executed.
    ===
    In c\programdata\lenovo\systemupdate\logs    
    Post
    tvsu_exec.log
    Tvsucommandlauncher.log 
    service.log   (inside the SUservice logs folder).
    Go into windows services, and find entry name System Update and make sure it is set to start type=manual..
    ==
    DId your system ship from the factory with System Update installed?
    Have you ever run a prior release of SU on your system with success, or is this your first time using Su on your system?

  • Network drives and System Update updating itself (Error 1327.Invalid Drive)

    I have a Windows network share permanently mapped as a network drive on my system. This prevents Lenovo System Update 5 from updating itself.
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    Click Close, just to be sure I wait for a while so System Update can finish whatever it is doing in the background (if anything at all).
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  • Why is my iMac so slow now?  Ever since I did the latest system update yesterday everything takes forever.

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    Try Applejack.
    Download:
    http://sourceforge.net/projects/applejack/
    Article on using:
    http://reviews.cnet.com/8301-13727_7-10334620-263.html?tag=mfiredir
    It runs in single user mode. After installing (you won't see it in the Applications Folder) hold CMD-S at startup. You will get a black screen with MS-DOS like text. Just follow the prompts: type in "applejack AUTO" and it will run through the following:
    Correct any Disk problems.
    Repair Permissions.
    Clear out Cache Files.
    Repair/check several plist files.
    Dump the VM files for a fresh start.
    Trash old Log files.
    You can also run tasks selectively and for specific users by typing in "applejack." After running in "AUTO,"  you can go back and run it again as "applejack," steps 3 & 4 only, for your user.
    The first reboot will take much longer than usual, as it rebuilds caches. It may take several restarts to see the benefits. Because of the deep cache cleaning in AUTO mode some applications may tell you they are being opened for the first time.
    NOT YET UPDATED FOR LION
    (Adapted from post by BDAqua)
    Also, try applying the 10.6.8 Combo update.
    http://support.apple.com/kb/DL1399

  • The Use of System Update?

    Hi folks,
    I'm new to the community and I recently purchased a ThinkPad T400.  Anyway, I've installed XP onto the machine but I'm having some issues with System Update because my system is not fully supported yet.  But, when it does become supported, I have to ask all of you---  what is the use of System Update?
    I mean, does it detect all of the drivers and BIOS available specific to your machine?  If so, is there really any need for me to go to the drivers and support page and manually search for each and every driver?  Please, someone answer this for me.  If System Update does it all for me, it would save a lot of time.
    Thank you

    hi yes system update is quite a useful tool if you wanna keep all your drivers up to date it also provides critical patches for certian issues when they arise through the packaga index server
    if system update is working correctly there will be no need for you to manually checkout for drivers
    Cheers and regards,
    • » νιנαソѕαяα∂нι ѕαмανє∂αм ™ « •
    ●๋•کáŕádhí'ک díáŕý ツ
    I am a volunteer here. I don't work for Lenovo

  • System Update 3.16

    Hi, I have an issue with with System Update 3.16 running under Vista and XP.
    I have done a clean install on a T43 and T61 laptop and installed System Update however when I run the program it reports that there are "No Applicable Udates For Your System".
    System Update was working on these machines up until about a month ago.
    Has anyone else experianced this? If so how can I solve this problem.

    You state a "clean" install.  Was this a Factory Recovery using the Lenovo service partition or did you use a windows install DVD? You state both vista and xp. Are you the original owner of the machines? 
    For the T43 and T61 state:
    (1)exact model of each, ie T43 2668 
    (2)operating system installed on each, 32 bit or 64 bit currently
    (3)factory shipped operating system, if you know it
    It could be your machine is update to date. Did you run windows update prior to running System Update?  Windows update could have installed most of your drivers. 
    You need to go the Lenovo support page, enter each machine.  Then filter the list by operating system, and see what shows up. Any new updates you think System Update should be offering you? 
    Locate the SU run log and post it here via a file share utility, such as www.dropbox.com.
    For XP:
    c\Programfiles\Lenovo\Systemupdate\logs\tvsu_*timestamp*.log
    For VISTA:
    c\Programfiles(x86)\Lenovo\Systemupdate\logs\tvsu_*timestamp*.log
    >>If I did not get the above correct, just search C drive for      tvsu_ 
    ===
    If your MODEL  shipped from Lenovo, with ONLY an XP offering, you will not get Vista updates at all via SU. 
    (I can confirm this by looking at the SU logs). 
    The SU catalog page is model number+operating system type.
    I suspect you took a XP only machine and installed Vista via a Microsoft DVD.  Your feedback will help.

  • System Update - scheduling updates

    I have a Lenovo SL500 and have System Update installed. I would like to schedule update automatically with System Update, and was led to believe this could be done. Indeed, the "Help" contains a topic, "Scheduling updates". This topic tells me to "Click *Schedule Updates* on the left menu". However, I do not see "*Schedule Updates*" on the left menu.
    My left menu, in System Update, comprises the following items:
      * Welcome
      * Get new updates
      * Install deferred updates
    Advanced:
      * View installation history
      * Restore hidden updates
    I have ThinkVantage System Update 3 installed, version 3.14.0024. This is on Windows Vista Home Basic.
    What gives? Why can I not see "*Schedule Updates*", and/or how do I get it to appear?
    tia,
    mooncow

    This is a mistake of TVSU.  Hotkeys 3.87 isn't for your T530.  Please ignore it while we fix the mistake on our side.
    As for APS, it will install on SSD system but it doesn't provide any benefit.

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