HT201364 I bought my Mac in 2012 and do I need to upgrade and why it is not auto upgrading
Hi All
I bought my Mac in 201 and do I need to upgrade my OS to Maverick
Please also let me know why this upgradation is not taking place and keep on telling check your internet connection. Is there any technicalities involved
do I need to upgrade my OS to Maverick
Only if you want to.
Have you tried to download Mavericks from the App Store? If so, what happens when you try?
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Click on the in the top left corner, then About This Mac. The version number will be listed right under OS X.
If it is something like 10.8.3 or 10.8.4 (anything starting with 10.8.x), you can click Software Update to download 10.8.5 for free. -
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From the info you list, is this an older iMac running 10.5.8? What kind of mouse, wired or wireless? If wireless make sure the batteries are fresh, then you need to go to System Preferences, Bluetooth and go through the steps for your mouse to make it discoverable by the computer.
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Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso -
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Call Apple Care.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired. -
Hi All, I recently bought a Mac Book Pro and transferred all my photos from my hard drive onto the Mac. I realised that there were some folders which didn't have the camera information embedded in the files and these files refuse to open on iPhoto. I know that the folders that have the problem were not transferred to the hard drive via a photo transfer application (I have a Canon camera) but I simply copied them out of the photo card and onto my old PC.
Is there some way I can open these pictures on my Mac? They work fine on a PC.Thanks for your reply.
The files don't open in preview either. In preview I get the error message 'The file "xxxx_xxx.jpg" could not be opened. It may be damaged or use a file format that Preview doesn't recognize'. The folders with these un-openable pictures do not even get imported into iPhoto. When I try to import them I get an error message about the files being unreadable.
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See Apple - Free OS X Mountain Lion upgrade Program.
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You are mixing different issues. I will address Numbers.
Has Numbers ever been installed on this new Mac? Did you have the Mac App Store version of Numbers or did you have the DVD version of Numbers?
You should be able to redownload a previous purchase of the Mac App Store version of Numbers from the Purchases pane after signing into your account.
If you had the DVD version, then you will need to install that from the DVD media. -
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Welcome to the Apple Support Communities
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great....Welcome, young Jedi, to the Dark Side.
Happy threads are rare these days in the "emergency room".
Master Yoda will see you in a moment, but first some basic prep-work to help you defend against "OMG! Need to reinstall but no disks!" threads.
Here is a basic bit of knowledge you may want to gain about system rebuild in the world of "no install disks included": http://support.apple.com/kb/HT4718
And how to make a "local/real" copy for re-install from a thumb drive you prepare: http://www.macworld.com/article/161069/2011/07/make_a_bootable_lion_installer.ht ml -
i bought a mac book pro and apple promised upgradation to lion aosx but yet nothing rcvd , want to ask how much time it takes for them to send me the code to download it (now its more than a week i purchased this mac)
http://www.apple.com/macosx/uptodate/
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Bought a new Ipod touch and the WiFi does not connect. Tried Reset and total Restore, does not connect to Router on DHCP, tried Static IP, Subnet, Router and DNS manually and still can not get it to connect even though it registers as connected. Using Airport for router, latest firmware, no problems with Iphone 4 or Macbook Pro or any other internet devices. After total Restore (factory settings) tried again, showed connected to router, but does not display "check" next to router but little rotating icon even though the wifi range signal shows connected at full strength and it says it is connected. Just can't seem to get it to generate an IP. Any solutions other than turning it on and off again? Not a Merry Christmas morning.
Ok, so, a couple of things: Denisefromwaleska and I have the exact same size/type/color iPod. Now wishing I'd bought the black one maybe...
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I have a G5 mac using ver 10.4.11 and a newer mac using ver 10.8.4 these are networked. using the new mac i looked up my my photo on the old mac. It then said you need to upgrade your library which it did. Now the old mac can not open the photos and say that I need to upgrade my I photo to a newer version. The old mac has no more support from apple in software update so I am not sure where I should go from here. can I use new soft ware with the old mac
The other part of the upgrade message was a warning that once you upgraded you would no longer be able to open the library with the old version which is exaclty what you did and what happened when you choose to continue
The iphoto library needs to be upgraded to work with this version of iPhoto. Your photo library will not be readable by previous versions of iphoto after the upgrade. The upgrade process may take several minutes depending on the number of photos in the library. Cancel or upgrade.
So now your choices are to not use iPhoto with the previous version using it onky with the newer version, restore your backup from before you did this upgrade or purchase iPhoto Library Manager and use it to rebuild the library using the older version of iPhoto (instructions are on their web site) thereby downgrading it (without projects)
LN -
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From where are you trying to download it?
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