HT201364 I get the message: The product distribution file could not be verified. It may be damaged or was not signed.
I get the message: The product distribution file could not be verified. It may be damaged or was not signed.
Trying to download mavericks. Thank you.
Download it again.
Similar Messages
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I am running Lion 10.7.4. Tried to download the OS X Mountain Lion upgrade in my App Store - getting: The product distribution file could not be verified. It may be damaged or was not signed.
Any ideas?Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Click the Clear Display icon in the toolbar. Try the action again. Post any messages that appear in the Console window – the text, please, not a screenshot.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
I want to download Mountain Lion but keep getting "the product distribution file could not be verified. It may be damaged or was not signed. What do I do?
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Trying to upgrade to Mavericks but get The product distribution file could not be verified. It may be damaged or was not signed.
I have done Google and done the Var folder thing and deleted the folder with Apple store etc but to no availRemember: we cannot see your machine. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Basic things like :
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For instance: 'iPhoto won't export' is best explained by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted?
- Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have. -
Hi community,
When trying to buy Mountain Lion I get: "The product distribution file could not be verified. It may be damaged or was not signed.”, any clue on how to fix this issue? It only happens in one of my computers.
In the console I get an error when trying to purchase it:
7/26/12 9:50:34.387 PM App Store: FRPurchaseManager: Preflight operation for 537386512 failed with error: Error Domain=com.apple.appstore Code=0 "The product distribution file could not be verified. It may be damaged or was not signed." UserInfo=0x7fde9bc452a0 {NSLocalizedFailureReason=Cannot create PKProduct from "file://localhost/var/folders/8l/ndt85j717d3_k8gr6ztmljdc0000gn/C/com.apple.app store/537386512/preflight.pfpkg" Error Domain=NSURLErrorDomain Code=-1100 "The requested URL was not found on this server." UserInfo=0x7fde9bc43b50 {NSUnderlyingError=0x7fde9bc42e60 "The requested URL was not found on this server.", NSErrorFailingURLStringKey=file:///var/folders/8l/ndt85j717d3_k8gr6ztmljdc0000g n/C/com.apple.appstore/537386512/preflight.pfpkg/index.sproduct, NSErrorFailingURLKey=file:///var/folders/8l/ndt85j717d3_k8gr6ztmljdc0000gn/C/co m.apple.appstore/537386512/preflight.pfpkg/index.sproduct, NSLocalizedDescription=The requested URL was not found on this server.}, NSLocalizedDescription=The product distribution file could not be verified. It may be damaged or was not signed., NSUnderlyingError=0x7fde9bc442b0 "The requested URL was not found on this server."}
1) I deleted the /var/folders/8l folder (gets recreated when opening the app), no result.
2) Tried to check "Best attempt" for both OCSP and CRL certificate management in Key Chain.
No result in any way.
Any idea?Hello
It can be an issue related to antivirus so disable it or download in safe mode
regards -
I keep getting the message "The product distribution file could not be verified. It may be damaged or was not signed." Does anyone know what I can do to correct this so I can download OSX?
I have a MacBook Pro with all the necessary requirements.Here are a few things to try:
Restart your Modem and Router.
Reset iTunes Store Cache (iTunes Preferences, Advanced tabl)
Delete the App Store plists (close App Store first):
~/Library/Preferences/com.apple.appstore.plist
~/Library/Preferences/com.apple.storeagent.plist
To get to these,iIf you still have your user Library hidden, hold down the Option key and select Library from the Go menu in Finder. Otherwise, just go into your home folder, then Library, and then Preferences. -
Can someone help out. I'm getting this message when i try to download. The product distribution file could not be verified. It may be damaged or was not signed.
See this link from another similar question. It may need patience to resolve. I think Thomas Reed's suggestion is best place to start.
App Store rejects buy of Mountain Lion: Apple Support Communities -
I have a 2011 macbook pro 13 inch. when I try to download mavericks I get a message saying the product distribution file could not be verified. It may be damaged or missing. Please help.
Mavericks installer can’t be verified
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I just tried to buy Mountain Lion but I am getting this message, yes, even after I reboot: The product distribution file could not be verified. It may be damaged or was not signed.
I don't understand what this means? Is my MacBookPro too old to work with Mountain Lion?The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Always search the forum before posting. This is asked at least three times just below your post.
https://discussions.apple.com/thread/3604789?tstart=0
https://discussions.apple.com/thread/4153268?tstart=0 -
I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?
Servers may be overloaded.
One user reported:
Deleted file com.apple.appstore in /var/folders/, dissabled VirusBarrier X6: problem solved! -
When I try to purchase Mountain Lion i get an error message: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
I can purchase other apps, why not Mountain Lion. I get the same message on my wife's IMAC.The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Hope it helps. -
Hi, every time I attempt to purchase OXS Mountain Lion I get a message that says unable to complete your purchase because "The product distribution file could not be verified. It may be damaged or was not signed." Any idea what I am doing wrong, cheers.
Welcome to Apple Support Communities
Press Shift key on boot and purchase OS X 10.8 -
I get the message"The product distribution file could not be verified. It may be damaged or was not signed." and cannot download mountain lion. what is the probem?
http://blogs.picpacwrack.net/2011/11/you-need-command-line-on-mac-too.html
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Why am I getting this App Store message:
The product distribution file could not be verified. It may be damaged or was not signed.I had the same problem. Spoke to Apple support who directed me to Itunes support. Frustrating to say the least. Some have said remove virus barrier. I did and still nothing. Some posts have said to delete App store. DON'T DO IT.. App store is tuff to get back. This did work for me. Go to Finder, then go, pick go to folder, type in, /var/folder, and delete (send to trash). There were 2 folders I had to delete, KX & XX, and as soon as I sent them to the trash they returned but I was able to download & intall Mountain Lion and working well. Good luck..
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While upgrading Kindle from Mac App Store I get the message 'The product distribution file could not be verified. It may be damaged or was not signed.' How can I fix it?
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go then move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.
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