HT201364 I have a brand new macbook pro, but it won't let me download mavericks

I have a brand new macbook pro, but it won't let me download mavericks

You have got a Late 2013 MacBook Pro.
This MacBook uses a special OS X Mavericks version which is newer than the one available in the Mac App Store, so you cannot download OS X Mavericks from the Mac App Store now. Instead, if you need to reinstall OS X, you will have to do this through Recovery (hold Command and R keys while your computer is starting up).
You will be able to download OS X Mavericks from the Mac App Store when your Mac uses the same OS X version as all other Macs. This may happen when Apple launches OS X 10.9.2

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I have a brand new MacBook Pro 13.3" Retina. Can I download/install and use my Photoshop CC on it?

Can I please get an answer as to if and how to download and install and use fully the Photoshop CC ($9.99/mo. plan) on my brand spanking new Apple MacBook Pro 13.3" with Retina display? Thank you, guys!!!

Of course.
Sign in to www.adobe.com, download the Cloud desktop app, download the software.

I have a new macbook pro but it won't connect to itunes. Any ideas?

I have a new Macbook Pro but it won't let me sign in to itunes. It pops up and error message saying that the itunes store is temporarily unavailable.

A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best.

I have a brand new MacBook Pro . I am trying to connect to the private wifi at my house but I need the IP address of my laptop . Everywhere I go on the laptop, the IP address is blank . How do I find the IP address if laptop is not connected to the wifi

I have a brand new MacBook Pro and I'm trying to connect to the private wifi at my house however, I need the IP address. Everywhere I go to find it, the adress is blank. What do I do ?

Your Mac won't have an IP address, at least not a valid IP, until you actually connect it to your home LAN. Not sure why you think you need the IP, you don't.
To connect to your home WiFi you need to know the SSID name, IE the name of your home WiFi, and the password for it. Once you have those two things click the little antenna looking icon on the right side of the menu bar and select your home WiFi name and click connect. A dialog box will pop up asking for the password, type in the password and click OK/Connect/Whatever.

I have a brand new macbook pro 15" with latest Lion.Can anyone tell me why, when I open word or preview etc that multiple files open?For eg if I open a word doc, the last 1-3 docs that I have worked on all open. why?

I have a brand new macbook pro 15" with latest Lion. Can anyone tell me why, when I open word or preview etc that multiple files open?For eg if I open a word doc, the last 1-3 docs that I have worked previously on all open. Can anyone tell me why?

You have a choice as to whether or not applications in Lion like Word or Preview (or even Safari) save and re-open previous documents or windows... just hold down the option key while quitting a program and when you re-open it you won't get the previous documents or windows when you re-open the application. You can see this by selecting the open program in the menu bar and when holding down the option key the quit function will change to quit and discard open windows. This feature in Lion is referred to as "Resume" and is great if you want to restart an app and return to what you're doing (for example in Safari re-opening existing windows and tabs from your previous session). You still have the option to close individual windows within an app before quitting and they will not re-open when the app is launched again.
This Resume function is not related to saving your work (a word or text document for example). This is handled by Lion's "Auto-Save" and "Versions" functions. See http://www.apple.com/ca/macosx/whats-new/auto-save.html
Hopefully this is the complete answer you're looking for.

I have a brand new macbook pro that i was doing a data transfer from an old macbook, it got stopped/cable pulled out, now have spinning wheel of death that wont stop, how do i reboot/stop the wheel of death and start again?

i have a brand new macbook pro that i was doing a data transfer via firewire from an old macbook, it got stopped/cable pulled out, now have spinning wheel of death that wont stop, how do i reboot/stop the wheel of death and start again? (this time il use time machine transfer)

Just power off the machine(s). Shut them down. Migration Assistant gets 'stuck' sometimes - best way to migrate really isn't over Firewire, though it will certainly work, but with both machines hardwired via Ethernet to the same router. You can use a TM backup, too, of course, provided that it's recent. Which is the best? Your choice. I've done it both ways and have a preference for MA, but TM restore can be a bit faster and less quarrelsome.
Clinton

I'm being shown an error pop-up message periodically saying "There was a problem connecting to the server. URLs with the type 'file:' are not supported." I have a brand new MacBook Pro, and at no time am I actually having trouble connecting to the server.

I'm being shown an error pop-up message periodically saying "There was a problem connecting to the server. URLs with the type 'file:' are not supported." I have a brand new MacBook Pro, and at no time am I actually having trouble connecting to the server, but this message continues to pop-up several times a day at random intervals. Is there something I'm doing wrong? Or is my computer just having a glitch? Other than that, and a mildly sticking caps lock button, it's working perfectly.
Thank you!

Alright it didn't solve it. Any other suggestions?
I haven't suggested a solution yet. I want to know whether you still get the messages while Time Machine is disabled. Do you? If so, try any or all of the solutions proposed in this thread:
There was a Problem connecting to the...: Apple Support Communities

If I Replace my SuperDrive with a Hard Drive or Solid State Drive. Will it void my warranty? i have a brand new macbook pro 13" entry level

I jus bought a brand new macbook pro 13" entry level
If I Replace my SuperDrive with a Hard Drive or Solid State Drive. Will it void my warranty?
Or is it possible to change it as I`ve said and put the extra hdd in the optical drive if its done somewere like bestbuy?

LowLuster, greetings:
LowLuster wrote:
It will void your warranty if Apple finds out that you have made this modification. But if you ever have a need to use the Apple warranty you should put the optical drive back in before taking it to an Apple store for the warranty work.
This is contrary to the terms of use:
8. Keep within the Law
1. No material may be submitted that is intended to promote or commit an illegal act.
Ciao.

HT1338 Hi I have a dell colour laser printer ref 3115 cn. I have tried to load driver etc so I can use it with my new Macbook Pro. Its won't let me do it. How do I do it?

Hi I have a Dell colour laser printer ref 3115 cn. I have tried laoding the driver buy my MacBook Pro wont allow it?
Any idea's?

The Dell specifications indicate that this is a multifunction device. The printing portion is supposed to be able to use either PostScript or PCL 6. You should be able to use a generic color PostScript PPD or use the generic pxlcolor driver from OpenPrinting.org. There is not much chance of getting scanning to work with OS X.
The Gutenprint drivers will not provide what you need. They only support balck and white printing for laser printers.
Message was edited by: Matt Broughton

So I'm trying to connect all of my music and apps to iTunes on my brand new MacBook Pro, but I don't seem to know how to. Help please?

Please help! I really need to know, thanks

Rachel Delia wrote:
Wow you're actually stupid
Really? As opposed to you?
My music is located on my iMac Desktop at another house.
I have already signed into my iTunes account on my MacBook Pro and nothing had happened
Then you wrote,
Also, I never had an old computer.
An iMac is computer. DUH!
Michael gave the correct answer.
Too bad you are just to stuck on yourself to appreciate others giving their free time to help those less fortunate (you).
The world's becoming a sad place to live in with people like you around.

I have a brand new Macbook Pro and I can't connect it to my printer which is a Dell 1110. I have called/emailed Dell and Apple. Apple gave me a list of steps and the final step is to navigate my driver and I can't find it. Where can I find it?

This is the link that was given to me and I am using the USB instalation steps:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=41 5661#Issue0_1

I have been Googling for a while now and it appears that there is no driver for the newer Mac OS'es....for the Dell 1110.....a mention of Gutenprint generic drivers and for Samsung drivers (they make the printer for Dell) is all I found...
forums.macrumors.com/archive/index.php/t-1139628.html
answers.yahoo.com/question/index?qid=20080122030025AAwcFmR
https://discussions.apple.com/thread/2015609?start=0&tstart=0
......and these threads are old.....

ITunes downloads fast on old Mac mini but slow on brand new Macbook Pro on the same WiFi network?

Hi all,
I have an old Mac mini that's from around 2008 and runs on Snow Leopard. I also have a brand new Macbook Pro with retina display that's running Mountain Lion. Both running iTunes 10.6.3.
I never noticed anything wrong with my MBP's connection speed until last night when I downloaded a free TV episode from iTunes. The download speed varied between 20KB/s and 40KB/s and it took me 7 to 8 hours to download a single episode. I checked my internet connection but there was nothing wrong with it, SpeedTest.net told me I had a download speed of 94MB/s and upload speed of 80MB/s, it was only iTunes that was unbearably slow.
Today I was browsing iTunes again and was planning to buy some movies, but again it took forever for the trailers to download. So I fired up my Mac mini just to see if it would be just as slow. Turned out my Mac mini could download the same trailers from iTunes at a much higher speed than my MBP (around 3MB/s on the ones I tested).
So what gives? They are on the same Wifi network provided by an Airport Extreme, and although my iPhone and iPad are also connected to it, no one else is doing any heavy duty downloading.
Thanks in advance!
Keywords: iTunes download speed, slow iTunes downloads, different connection speeds on different Macs, slow iTunes connection, iTunes takes a long time to download

It's possible the DNS setting your ISP is using are interfering. Although your PC works OK Macs can be sensitive to DNS settings. Here is a MacWorld DNS Troubleshooting article that explains the issue and below is how to fix it.
1. System preferences
2. Network
3. Click Advanced
4. Click DNS tab
5. Click + sign
6. Add 208.67.222.222
7. Click + sign
8. Add 208.67.220.220
9. Click OK.
10. Exit System Preferences
11. Try out your MBP and report what happened.
Roger

Brand new Macbook Pro not pairing with Apple Keyboard and mouse!

Hi all, I have a brand new Macbook Pro and an older wireless Apple Keyboard and Mouse (that were being previously used with my imac G5).
Now I want to use these for this macbook. I am finding that they are being recognised but not pairing up?
Do you need to stop the previous pairing with the imac before they will pair with the Macbook?
Or do I need to update specific software? (I would have thought it has all the necessary updates already installed).
I am running Snow leopard.
I have brand new batteries in the keyboard and mouse.
I really appreciate any helpful advice. Sorry if the answer is obvious!
Thanks

Hi there, i had a problem pairing an Apple wireless keyboard with my MacBook pro but managed to solve it.
The default passkey option in Bluetooth setup assistant is 'automatic' which will (if the MacBook can 'see' the keyboard in the first instance) then say something like 'your device may prompt you to enter the following passcode 1234 5678'
Obviously the keyboard doesn't provide any feedback - I went ahead and typed the number and hit the return key a number of times - the MacBook then displayed a 'pairing failed - you may have entered the incorrect passkey' message.
What i was doing wrong was keying only numbers - when i keyed 1234[SPACE]5678 + RETURN pairing worked.
I had thought the 'gap' in the passcode was to make it easier to read, not that it implied a space in the passcode.
Hope that helps.
Simon

Brand new MacBook Pro- tons of permissions errors

So I just got a brand new MacBook Pro but am having some issues with it. I installed StarCraft 2 but will encounter a black screen that is unresponsive to anything (option-command-esc, for example), when I exit the program and once when I went to view a replay. I have to hold the power button down.
Blizzard told me that I should try to repar my permissions. Every time I do this, however, I get the same errors and they are never fixed. I don't know if this is causing my problem but this computer is brand new and I shouldn't have all these permission errors.
Here are the messages that I get:
Verify permissions for “Macintosh HD”
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/dt.jar", should be lrwxr-xr-x , they are lrw-r--r-- .
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/jce.jar", should be lrwxr-xr-x , they are lrw-r--r-- .
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/jconsole.ja r", should be lrwxr-xr-x , they are lrw-r--r-- .
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/management- agent.jar", should be lrwxr-xr-x , they are lrw-r--r-- .
User differs on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib", should be 0, user is 95.
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib/dt.jar", should be -rw-r--r-- , they are -rwxr-xr-x .
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib/jce.jar", should be -rw-r--r-- , they are -rwxr-xr-x .
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib/management -agent.jar", should be -rw-r--r-- , they are -rwxr-xr-x .
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib/security/b lacklist", should be lrwxr-xr-x , they are lrw-r--r-- .
User differs on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Libraries", should be 0, user is 95.
Permissions differ on "System/Library/Java/Support/Deploy.bundle/Contents/Resources/JavaPluginCocoa.b undle/Contents/Resources/Java/deploy.jar", should be lrwxr-xr-x , they are lrw-r--r-- .
Permissions differ on "System/Library/Java/Support/VisualVM.bundle/Contents/Home/profiler3/lib/deploy ed/jdk15/hpux-pa_risc2.0/libprofilerinterface.sl", should be -rw-r--r-- , they are -rwxr-xr-x .
Permissions differ on "System/Library/Java/Support/VisualVM.bundle/Contents/Home/profiler3/lib/deploy ed/jdk15/hpux-pa_risc2.0w/libprofilerinterface.sl", should be -rw-r--r-- , they are -rwxr-xr-x .
Permissions differ on "System/Library/Java/Support/VisualVM.bundle/Contents/Home/profiler3/lib/deploy ed/jdk16/hpux-pa_risc2.0/libprofilerinterface.sl", should be -rw-r--r-- , they are -rwxr-xr-x .
Permissions differ on "System/Library/Java/Support/VisualVM.bundle/Contents/Home/profiler3/lib/deploy ed/jdk16/hpux-pa_risc2.0w/libprofilerinterface.sl", should be -rw-r--r-- , they are -rwxr-xr-x .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/dt.jar", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/jce.jar", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/jconsole.jar ", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/management-a gent.jar", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib/dt.jar", should be lrwxr-xr-x , they are -rwxr-xr-x .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib/jce.jar", should be lrwxr-xr-x , they are -rwxr-xr-x .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib/management- agent.jar", should be lrwxr-xr-x , they are -rwxr-xr-x .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib/security/bl acklist", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle", should be drwxr-xr-x , they are lrwxr-xr-x .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle/Contents/Resources/Java/deploy.jar", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle/Contents/Resources/Java/libdeploy.jnilib", should be -rwxr-xr-x , they are lrwxr-xr-x .
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
Permissions verification complete

I did do a search for a similar topic and I did read that some permissions are of no concern. However, like I said the guys at Blizzard said that it could be the source of the issue. Also, like I said, even if I do "repair permissions" and it says that it completes successfully, it has not really done anything. Even if I run verify permissions immediately after, I see the same problems.

Adobe CS4 Indesign plugins missing when installed on brand new MacBook Pro. How can I get these missing plugins? Indd. files will not open

Please Help!
Adobe Chat doesnt deal with old products
Apple Genius Bar says to talk to Adobe.
HAD a 2008 MacBook Pro with Adobe CS4 installed
now have a brand new MacBook Pro (and used my time machine to back up from my old mac) and when trying to open InDesign files - gives a list of plugins that are missing and will not open the document.
I'm a graphic designer- so this is not an option..
Please Help!

You can install Adobe Programs ONLY from the originals installer which is provided from Adobe. Time Machine (which is a form of migration) will not result in working Adobe programs. As Bob said, use the Creative Cloud Cleaner Tool, which is also working for CS versions, to wipe out everything from Adobe and start with a clean installing.
I am not sure, if CS4 is running on Maverick, at least it is not supported officially, your are here alone. It might be so that you have to upgrade your software to a later version.

HT201364 I have a brand new macbook pro, but it won't let me download mavericks

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