HT201364 I just installed more memory and I still can't install OS X mavericks what am I doing wrong?

I installed more memory becase I got a message that I didn't have enough how I went from 4g to 16g and still not enough?????

Okay,
It would help us to help you if we could have some more technical info about your iMac.
If you so choose, Please download, install and run Etrecheck.
Etrecheck was developed as a simple Mac diagnostic reporting tool by a regular Apple Support forum user and technical support contributor named Etresoft.
Etrecheck is a small, unobstrusive app that compiles a static snapshot of your entire Mac hardware system and installed software.
This is a free app that has been honestly created to provided help in diagnosing issues with Macs running the new OS X 10.9 Mavericks.
It is not malware and can be safely downloaded and installed onto your Mac.
http://www.etresoft.com/etrecheck
Copy/paste and post its report here in another reply thread so that we have a complete profile of your Mac's hardware and installed software so we can all help with your Mac performance issues.
Thank You.

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I'm trying to sync a 4s so that it can be activated w ATT...my computer says that I need to have 11.1 or higher in order to do that but when I download from the itunes site nothing happens and I still can't sync phone...what am I doing wrong?

I'm trying to sync a 4s so that it can be activated w ATT...my computer says that I need to have 11.1 or higher in order to do that but when I download from the itunes site nothing happens and I still can't sync phone...what am I doing wrong?

The screen that says "Download Now" also shows the proposed iTunes version number (in the box below):
Be sure it indicates 11.1.3.
If it is, here's further troubleshooting:
http://support.apple.com/kb/TS1538

HT201364 I have all the requirements and I still can't install the update

I have a 3 year old mac, enough memory and hard drive space, snow leopard 10.6.8 installed yet it still says I can't install the update.

Okay,
It would help us to help you if we could have some more technical info about your iMac.
If you so choose, Please download, install and run Etrecheck.
Etrecheck was developed as a simple Mac diagnostic reporting tool by a regular Apple Support forum user and technical support contributor named Etresoft.
Etrecheck is a small, unobstrusive app that compiles a static snapshot of your entire Mac hardware system and installed software.
This is a free app that has been honestly created to provided help in diagnosing issues with Macs running the new OS X 10.9 Mavericks.
It is not malware and can be safely downloaded and installed onto your Mac.
http://www.etresoft.com/etrecheck
Copy/paste and post its report here in another reply thread so that we have a complete profile of your Mac's hardware and installed software so we can all help with your Mac performance issues.
Thank You.

TS3694 MY IPhone will not let me back up or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?

MY IPhone will not let me back up my phone or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?

Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email.

Help, I just subscribe Adobe CC and I still can't use Adobe Muse.

Help, I just subscribe Adobe CC and I still can't use Adobe Muse. It still said my trial has expired. and ask me to put the serialnummer. What should I do ?

Hello,
As confirmed by you Muse is asking for serial number on launch. Most of the time this happens because of Hosts file on the machine.
Please go ahead and rename the hosts file on your machine and you should be all set. here are the steps for both MAC and Windows.
Windows:
1. Go to following location. C:\Windows\System32\drivers\etc
2. Rename the file "Hosts" to "hostsold"
3 Relaunch Muse and sign in with your Adobe ID, you should be all set.
MAC:
1. Go to Finder > Go > Go to Folder
2. Type /etc and hit Return
3. Rename the file "Hosts" to "hostsold"
4. Relaunch Muse and sign in with your Adobe ID, you should be all set.
Regards
Vivek

Having switched from iPhoto to ICloud Photo I find that their are many, many double and triple photos. Just added a small folder of photoes and all are showing in photos as doubles. What am I doing wrong?

Having switched from iPhoto to ICloud Photo I find that their are many, many double and triple photos. Just added a small folder of photoes and all are showing in photos as doubles. What am I doing wrong?

Martin,
I am not sure, however you may want to post in the Photos forum, please click Photos for Mac to get there.

I bought a canon EOS Rebel T5i. It came with photoshop elements 11. PS won't open my C2 raw files and says my camera isn't supported by the software I have downloaded 7.4 dng converter and I still can't open the files. What do I need to do?

I bought a canon EOS Rebel T5i. It came with photoshop elements 11. PS won't open my C2 raw files and says my camera isn't supported by the software I have downloaded 7.4 dng converter and I still can't open the files. What do I need to do?

You need camera raw 8.4 for your camera, if it’s Digital Rebel T5 EOS 1200D EOS Kiss X70. It is not compatible with PSE11; so it’s a bit odd if that software was bundled with the camera except that it will work with jpegs. I suggest you download and install the free Adobe DNG converter to convert your CR2 files to the Adobe universal Raw format and the DNG files will editable in PSE11(keep your originals as backups and for use in the camera manufactures software)
Mac download (.dmg file) click here DNG Converter 8.4
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

I have a pc and am using the trial version for now. I have readabout and seen on other computers, but no matter where i look or follow the dirrections i can not find the mini bridge what am i doing wrong. thank yo

i have a pc and am using the trial version for now. I have readabout and seen on other computers, but no matter where i look or follow the dirrections i can not find the mini bridge what am i doing wrong. thank you

CC and CC2014 are the current versions of Photoshop. CC stands for Creative Cloud.
That being cleared up, a respectful request:
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you.

I'm reading a pdf in ibook and it takes up the whole screen so I can't manage it... what am I doing wrong?

I'm reading a pdf in ibook and it takes up the whole screen so I can't manage it... what am I doing wrong?

its ok now...

I have a late 2008 MacBook I would like to watch movies on my tv from. I bought the HDMI cables and the one to use for audio also but I still don't get any sound. What am I doing wrong?

I have a late 2008 MacBook I cant get to send sound to my TV when I try to watch movies. I have bought the HDMI cable and audio connectors but still no sound. What am I doing wrong?

Hi Maryan,
Open System Preferences > Displays > select the window for you external monitor > click on the Arrangement tab and check the box next to Mirror Displays. It may be slightly different in Lion, but the idea is the same.

Not able to change slide duration. It's set to 4.0; I change it to 3.0 and it changes to 6.5 or something. What am I doing wrong?

I can't seem to change the slide duration in iMovie. It's set to 4.0 automatically. I change it to 3.0. The program resets it to 6.5 or something I never intended. What am I doing wrong?

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT5625 i want to update an app but when i put in my password a box pops up and it says "cannot connect to itunes store. what am i doing wrong?

when i try to update an app a box pops up and says "cannot connect to itunes store" what am i doing wrong?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I am getting account not verified when setting up icloud. I check my email and nothing shows up in inbox or junk. What am I doing wrong?

I am getting account not verified when trying to set up icloud on my iphone. I check my email and there is nothing in my inbox or junk. What am I doing wrong?

Welcome to the Apple Community.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

HT1473 I am attempting to import my CD's but I'm finding some songs and albums are not being accepted. Any ideas what I'm doing wrong?

After attempting to import music from CD's I am seeing that some of the tracks are not listed in my iTunes library and in some cases, whole albums are missing. Any suggestions on what I am doing wrong or how to correct?

Now that we've established that you have the CD correctly imported into iTunes, we can move on from there.
Connect the iPod to iTunes. When it shows up as a Device (in the left window of iTunes) select it. You will be looking at the Summary tab (or pane).
On this pane, my choice is to have the option to Sync only ticked songs and videos selected. I recommend this option for you. This is relevant to the next step.
At the top of the pane select Music. On this pane, check the options for Syncing. You need to have Sync Music selected and then choose either Selected Playlists (which will only put your choice of Playlists onto your iPod) or Entire Music Library. If you select "Entire Music Library" then all your songs (one exception) will be transferred to your iPod.
The exception is: if you un-tick a song in your iTunes Library, then at the next Sync, it will be removed from the iPod but kept in your Library.
Any luck?

HT1391 I followed all of the steps above and I still can't find my music. What do Ido?

I have followed all of the steps and it seems like my music is missing. What do I do?

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

HT201364 I just installed more memory and I still can't install OS X mavericks what am I doing wrong?

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